Lux Surveys Reviews

: 25

The data of this company have been checked for accuracy and verified. It is safe to visit its official website. We are convinced that online transparency and security encourage all companies to verify themselves with us, so they know where one can shop trustworthily and safely. Read more

12% Would buy here again

Most relevant positive review

  2023-12-23
Qualifications and earnings
I've been using this survey site for a while now and I have to say, it's one of the bet...Read on
tim

Most relevant negative review

  2024-06-01
Unexpected fees
I was really surprised when Lux Surveys told me that they only pay out through PayPal, but I don&...Read on
Fred Saunders

Review with most votes

  2023-12-29
Couldn't cash out
I was buzzing to hit the £25 mark on Lux Surveys, but when I tried to cash out, it just wouldn�...Read on
Elizabeth

Reviews (25)

  (0)

 (2)

  (11)

  (11)

  (1)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Qualifications and earnings

    I've been using this survey site for a while now and I have to say, it's one of the better ones out there. I get a fair amount of survey invites every day, around 10-12, which is pretty good compared to other sites I've tried. The qualification rate is about 35-40%, which is decent enough for me to make some extra cash. The surveys vary in length, usually between 10-20 minutes, but sometimes you might be lucky and find shorter or longer ones. The annoying part is that you only find out the length after you've answered the qualification questions. The pay per survey ranges from £0.1 to £0.7, depending on the length, so you might end up with less than you expected if you're not careful with the "up to" amounts.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Unexpected fees

    I was really surprised when Lux Surveys told me that they only pay out through PayPal, but I don't actually have a PayPal account. Because of this, I'd end up having to pay quite a bit in fees just to get my earnings. This policy doesn't seem very fair and could be a big problem for customers who don't use PayPal. It's annoying to think that there might be sneaky fees hiding in something that should be simple and easy.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Annoying emails

    Oh my goodness, Lux Surveys keeps sending me emails even though I never signed up with them. I tried sending them an email to ask them to stop but they are not listening. It's really getting on my nerves!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Online survey experience

    It's really disappointing when you find a company pretending to be a legit survey provider but actually doesn't deliver on their promises. Relying on outside survey providers like Your-Surveys and SSI makes me doubt the quality and authenticity of the surveys they offer. I tried a survey from Your-Surveys and the questions didn't make sense at all, it was a letdown. And then getting demoted for supposedly poor quality entries just showed me how little they value participants. So, I decided to just delete my account - it seemed like the best thing to do. Overall, a really frustrating and unsatisfying experience.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Completed surveys, missing payment

    I've had a pretty disappointing time with Lux Surveys so far. I've spent a lot of time doing surveys but never actually received any payment. When I asked them about it, they just said my surveys didn't pass a quality check without giving me any proper reasons. It feels unfair and dodgy to me, and it makes me question if the site is legit. Even though I get sent lots of survey invites every day, I often get screened out for different reasons, so it seems like I'm not getting anywhere.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Lengthy survey completion

    As a user of the survey platform, I have to say that my experience wasn't great at all. I spent ages trying to do surveys, but I just kept getting asked loads of 'qualifying' questions and then getting kicked out of the survey. It was so annoying because the answers to those qualifying questions were already in my profile, so it felt like a waste of time. Plus, the site was really hard to use and made me feel like my time was being wasted.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Paid surveys experience

    I recently took part in some paid surveys, and let me tell you, it was a real let-down. They promised good money for my efforts, but when it came to actually getting paid, I was left feeling short-changed. The compensation was minimal and didn't reflect the time and energy I'd put in. What's more, they suddenly stopped communicating with me and locked me out of my account.

    When I contacted customer support, instead of helping me out, they accused me unfairly of rushing through surveys and not giving proper responses. As a result, they closed my account without warning. I had earned over £13, but it looks like I'll never see that money now. It's just not on, really. I suggest everyone stays away from this company and looks for better alternatives for surveys.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Minimal rewards for surveys

    The rewards on this survey site are really not great. It's pretty disheartening to put in the effort to do these long surveys only to get back such small rewards, like 15p sometimes. This means you could be making less than 50p in an hour, which just isn't worth it. Also, the screening process often feels like a waste of time because you can end up being screened out after giving all your info. It's frustrating and doesn't feel productive. And there's the worry of getting loads of marketing emails after signing up, which just adds to the bad impression of the platform.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    My Experience at Lux Surveys

    My experience with Lux Surveys was really disappointing. It took me ages to get to the point where I could actually get any rewards, and lots of surveys would kick me out halfway through. To make things even worse, when I finally did earn some money, they went and blocked my account, saying I wasn't answering the surveys properly. But that's just not true - I always put in detailed and thoughtful responses. When I asked them to show me where I supposedly gave one-word answers, they couldn't. Now I'm waiting to see if they'll respond to my GDPR request, and if not, I'll have to take the next step and complain to the information commissioner. I really suggest staying away from Lux Surveys - it's just a waste of time and energy.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Unpaid surveys, wasted time

    Hey, just a heads up about this survey website - steer clear of it if you value your time. I thought I could make some extra cash by signing up, but all I ended up with was frustration and disappointment. They have a shady tactic of disqualifying you from surveys after you've given them your personal info. It's a total waste of time. Plus, they're not transparent about their company registration, so you can't even complain properly. Trust me, save yourself the hassle and avoid this dodgy website.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Earning money through surveys

    I signed up to this survey site hoping to make a bit of extra money in my free time. But, after spending a lot of time on it, my account got closed because apparently I wasn't doing the surveys right. It's not just me - lots of other people have had the same problem, which is worrying.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Fraudulent survey platform

    I had a really terrible experience with Lux Surveys. I did loads of surveys but never got paid for any of them. I tried contacting their customer service a few times to sort it out, but they just ignored me. It seems like this company doesn't care about actually paying their customers for the work they do. I recommend staying away from Lux Surveys to save yourself the hassle.


Others also viewed