Lux Surveys - Overall Rating based on 25 reviews

12% Would buy here again

Featured Reviews

Most relevant positive review

  2023-12-23
Qualifications and earnings

I've been using this survey site for a while now and I have to say, it's one of the better ones out there. I get a fair amount of survey invites every day, around 10-1... Read onBy: tim

Most relevant negative review

  2024-06-01
Unexpected fees

I was really surprised when Lux Surveys told me that they only pay out through PayPal, but I don't actually have a PayPal account. Because of this, I'd end up having t... Read onBy: Fred Saunders

Review with most votes

  2024-02-02
Survey Scam

This company is honestly the worst! You know, they keep bombarding you with surveys, but as soon as you reach that magic £25 mark to cash out, they go and lock you out of your a... Read onBy: Richardson

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    Unexpected fees

    I was really surprised when Lux Surveys told me that they only pay out through PayPal, but I don't actually have a PayPal account. Because of this, I'd end up having to pay quite a bit in fees just to get my earnings. This policy doesn't seem very fair and could be a big problem for customers who don't use PayPal. It's annoying to think that there might be sneaky fees hiding in something that should be simple and easy.


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    Annoying emails

    Oh my goodness, Lux Surveys keeps sending me emails even though I never signed up with them. I tried sending them an email to ask them to stop but they are not listening. It's really getting on my nerves!


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    Online survey experience

    It's really disappointing when you find a company pretending to be a legit survey provider but actually doesn't deliver on their promises. Relying on outside survey providers like Your-Surveys and SSI makes me doubt the quality and authenticity of the surveys they offer. I tried a survey from Your-Surveys and the questions didn't make sense at all, it was a letdown. And then getting demoted for supposedly poor quality entries just showed me how little they value participants. So, I decided to just delete my account - it seemed like the best thing to do. Overall, a really frustrating and unsatisfying experience.


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    Completed surveys, missing payment

    I've had a pretty disappointing time with Lux Surveys so far. I've spent a lot of time doing surveys but never actually received any payment. When I asked them about it, they just said my surveys didn't pass a quality check without giving me any proper reasons. It feels unfair and dodgy to me, and it makes me question if the site is legit. Even though I get sent lots of survey invites every day, I often get screened out for different reasons, so it seems like I'm not getting anywhere.


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    Lengthy survey completion

    As a user of the survey platform, I have to say that my experience wasn't great at all. I spent ages trying to do surveys, but I just kept getting asked loads of 'qualifying' questions and then getting kicked out of the survey. It was so annoying because the answers to those qualifying questions were already in my profile, so it felt like a waste of time. Plus, the site was really hard to use and made me feel like my time was being wasted.


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    Paid surveys experience

    I recently took part in some paid surveys, and let me tell you, it was a real let-down. They promised good money for my efforts, but when it came to actually getting paid, I was left feeling short-changed. The compensation was minimal and didn't reflect the time and energy I'd put in. What's more, they suddenly stopped communicating with me and locked me out of my account.

    When I contacted customer support, instead of helping me out, they accused me unfairly of rushing through surveys and not giving proper responses. As a result, they closed my account without warning. I had earned over £13, but it looks like I'll never see that money now. It's just not on, really. I suggest everyone stays away from this company and looks for better alternatives for surveys.


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    Minimal rewards for surveys

    The rewards on this survey site are really not great. It's pretty disheartening to put in the effort to do these long surveys only to get back such small rewards, like 15p sometimes. This means you could be making less than 50p in an hour, which just isn't worth it. Also, the screening process often feels like a waste of time because you can end up being screened out after giving all your info. It's frustrating and doesn't feel productive. And there's the worry of getting loads of marketing emails after signing up, which just adds to the bad impression of the platform.


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    My Experience at Lux Surveys

    My experience with Lux Surveys was really disappointing. It took me ages to get to the point where I could actually get any rewards, and lots of surveys would kick me out halfway through. To make things even worse, when I finally did earn some money, they went and blocked my account, saying I wasn't answering the surveys properly. But that's just not true - I always put in detailed and thoughtful responses. When I asked them to show me where I supposedly gave one-word answers, they couldn't. Now I'm waiting to see if they'll respond to my GDPR request, and if not, I'll have to take the next step and complain to the information commissioner. I really suggest staying away from Lux Surveys - it's just a waste of time and energy.


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    Unpaid surveys, wasted time

    Hey, just a heads up about this survey website - steer clear of it if you value your time. I thought I could make some extra cash by signing up, but all I ended up with was frustration and disappointment. They have a shady tactic of disqualifying you from surveys after you've given them your personal info. It's a total waste of time. Plus, they're not transparent about their company registration, so you can't even complain properly. Trust me, save yourself the hassle and avoid this dodgy website.


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    Earning money through surveys

    I signed up to this survey site hoping to make a bit of extra money in my free time. But, after spending a lot of time on it, my account got closed because apparently I wasn't doing the surveys right. It's not just me - lots of other people have had the same problem, which is worrying.


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    Fraudulent survey platform

    I had a really terrible experience with Lux Surveys. I did loads of surveys but never got paid for any of them. I tried contacting their customer service a few times to sort it out, but they just ignored me. It seems like this company doesn't care about actually paying their customers for the work they do. I recommend staying away from Lux Surveys to save yourself the hassle.


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    Experience with surveys

    I was quite worried about the surveys from this company. They weren't working properly and some even sent me to my crypto account without asking. This really worried me about security, so I reported it straight away. Since then, they haven't sent me any more surveys.


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    Survey platform experience

    My time using the survey platform started off well, I managed to cash out twice without any issues. Unfortunately, my account was suddenly deactivated for what I believe was an unfair reason. This meant I lost all the points I had earned, leaving me feeling annoyed and let down by the whole thing.


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    Survey completion issue

    I've just completed a few surveys that got sent to my email. Once I finished each survey, I got a message saying I'd get credit in a couple of days. It's been nearly four weeks now, and still no credit in my account. When I contacted customer service through email to ask about it, they said the surveys might not have passed the quality check. It's strange that all the surveys failed the check, especially when the message said credit would come in a few days. I have to say, I'm really disappointed with how this has turned out.


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    My survey experience

    I thought I'd give this survey thing a go to make a bit of extra money, you know, for some nice things. All I wanted was to hit the payment threshold and withdraw some cash, but it seemed to take ages to get there. I spent so much time and effort filling in all those surveys, only to later realise that I hadn't fully completed them or something. It's just not right, I really gave it my all!


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    survey scam disappointment

    I can't believe how terrible this survey thing is. I did so many surveys and they promised me a reward, but then they accused me of cheating or not completing them! It's really unfair. They're just trying to scam all of us. I wouldn't even bother going on their site, they'll just disappoint you like they did to me.


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    survey participation

    I must say, this company is really letting me down when it comes to doing surveys for money. It's so frustrating how they just shut down your account out of the blue, especially when you've actually made quite a bit of cash. The same thing happened to me not long ago with another survey site called Greenpathera - they cut me off just when I hit $28. It's just not on!


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    Survey Scam

    This company is honestly the worst! You know, they keep bombarding you with surveys, but as soon as you reach that magic £25 mark to cash out, they go and lock you out of your account. So, I decided to drop them an email to ask what the deal was, and let me tell you, their response was an absolute joke. They had the nerve to ask for personal documents like my ID and bills just to prove that I actually live where I say I do! When I called them out on their shady tactics and pointed out that they were running a scam, they conveniently stopped replying altogether. What a complete waste of time!


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    Safeguard censor for my computer

    I've just put a safeguard censor on my computer to stop online threats, but it's causing problems with accessing surveys on the website. Before I did this, I had a lot of spam and viruses from the site, and now some surveys are blocked while others aren't. It's really annoying for me as a customer.


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    Survey platform experience

    I'd been using a survey platform for quite a while without any problems until about a year ago. I kept getting logged out halfway through surveys which was frustrating as I'd already put time into them. When I tried to log in after a family tragedy, I found out my account had been closed without warning. They said I was rushing through surveys, but I wasn't notified about this before. It's disappointing to be treated this way by a platform I trusted. The lack of communication and transparency about closing my account, especially with money still in it, is unprofessional. My whole experience with this survey platform has been marred by low-quality surveys, low payouts, and lack of respect for participants.