Temptation Gifts UK - Overall Rating based on 20 reviews
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China mugs
I recently bought a set of really nice china mugs from this company, but sadly, I wasn't very happy with how things turned out. When my order arrived, I was so surprised to see that on top of the delivery cost, FedEx hit me with a big €21 customs charge for a delivery from the UK to Ireland. The customs charge was almost as much as the mugs themselves, which was really annoying. Even though I told the company that I didn't want the mugs anymore because of these unexpected charges, they still turned up at my door. Not listening to customer requests and not taking into account the extra customs charges made me think less of this company overall. I was even more upset when FedEx got a collections agency involved to ask for payment, making me feel annoyed and harassed. I would advise other buyers to watch out for these potential hidden charges and practices when buying from this company.
Jelly Cat items
I can't find any faults with the shop, mate. I've ordered loads of Jelly Cat stuff from them and it's been great every time. The prices are really good and fair, they communicate with you well, and the delivery is excellent. I've never had any issues with them, so I'm really happy with everything.
2 jugs
I ordered two jugs but only received one because they didn't have enough in stock. The one I did get was damaged and they don't have a spare. I now have to wait for them to get the damaged one back before they refund me. It's frustrating because they were meant to be gifts. Such a waste of time!
Dunoon mug
I had a little hiccup when I bought a Dunoon mug last week, but the customer service team were on it and sorted it out in no time. Rebecca was a star and fixed everything quickly. I was really impressed with how professional and efficient they were. Even though I was a bit disappointed at first, the fantastic customer service completely turned things around and now I feel really happy with the service I received.
Christmas present replacement
I just wanted to share about a problem I had with a Christmas gift I bought from this company. The customer service I got was really top-notch. I got in touch with them the other day about the issue, and I heard back from a guy called Roby in no time. He was so helpful and sorted everything out for me by sending a replacement. I was really impressed by how quickly and efficiently they dealt with it. Top marks to the whole team at this company for the great service!
Soft toys and stocking fillers
Although I was a bit hesitant about the Trustpilot rating at first, I eventually decided to take a chance and buy something from this online store. I was really surprised by the variety of gifts they had and the great prices. I ended up buying a few soft toys and stocking fillers, and I was really happy with my choices. The items arrived in just 4 days, each one wrapped up nicely in tissue paper and carefully packed. It was clear that they put a lot of care into making sure my items arrived in perfect condition. Overall, I had a really good experience and I wouldn't think twice about shopping here again in the future.
Christmas order
I can't recommend Temptation Gifts UK enough. I've placed two Christmas orders with them and both times everything went smoothly. The gifts were beautifully wrapped and the second one, which was a present, arrived with the recipient in less than 24 hours. I ordered on the 22nd of December and it was delivered on the 23rd of December - incredible! The staff who make this happen deserve all the credit for their exceptional service. Temptation Gifts UK is now one of my top online stores, and I'll definitely be shopping with them again.
Large Yankee candle and wax melts
I've just received my order from this store and I have to say, it was absolutely fantastic. I placed my order on a Friday and it arrived on a Monday, talk about fast delivery! I couldn't find the candle I was looking for anywhere else, but Temptation Gifts had it at a great price. I'll definitely be returning for more, they have definitely impressed me.
Selection of gifts
I had a really bad experience at the gift shop. The staff were too busy chatting and messing around to help customers properly. It was obvious that the managers weren't very professional and didn't bother dealing with any issues that came up during my visit. I felt really annoyed and disrespected because of the lack of attention and poor customer service I got.
Yankee Candle Scenterpiece cups
I was so excited when I found this online shop! I had been searching everywhere for some Yankee Candle Scenterpiece cups, and to my surprise, Temptation Gifts had just what I needed. The delivery was incredibly quick, almost like it appeared in the blink of an eye. I was shocked by how fast it arrived. The products were exactly as they were described, no tricks or false advertising here. I will definitely be returning for more treats in the future. I highly recommend this wonderful store!
Late parcel, beautifully wrapped items, will shop again
I bought something from an online gift shop not long ago and I have to say, it was a really nice experience. Even though the package arrived a couple of days later than expected, I totally get it because of Covid and all the busy holiday season stuff. The small delay didn't bother me at all.
Replacement Wrendale pieces
I recently bought two new Wrendale pieces from this company, after checking prices on sites like Amazon. Temptation Gifts had the best deal, even with postage costs. The items I got were just as they were described and really good quality. Overall, I'm really happy with the service, website, prices, and how quickly the items arrived. Thanks to the team for a great shopping experience.
Jellycat gift purchase
The selection of Jellycat products at this shop is really impressive. I managed to find exactly what I was after, and the quality of the items went above and beyond my expectations. The delivery was super quick - I placed my order on a Saturday and it arrived the next Sunday via Royal Mail 24 Tracked. The customer service here is fantastic. When I had a question about one of my orders, I called the service team and spoke to a really responsive, helpful, professional, and friendly staff member. Overall, my shopping experience at this store was brilliant, and I'll definitely be coming back for more purchases in the future. I highly recommend this shop to anyone looking for quality gifts in the UK.
Gifts
I ordered a load of gifts from this place and the prices were amazing. I got a really good deal on everything. The delivery was really speedy, but a couple of the items arrived a bit damaged. However, their customer service team was fantastic! I contacted them and they were really helpful and understanding. They sent out replacements the very next day without any trouble at all. Their service is top-notch! I will definitely be using this company again. Absolutely brilliant!
Scented candle purchase
I came across this website by chance and I'm so pleased I did. I've been a loyal customer ever since, especially for my scented candles. The website is easy to use, and I really like that they have discounts on Yankee candles, which happen to be my favourite. I've had problems with other online shops, like Yankee Candle, because their shipping can be hit and miss, but Temptation Gifts has always been dependable and efficient. The candles I've received have always been top quality, and I'm happy they have a wide range of scents to choose from. I'll definitely keep shopping here for all my candle needs.
Amazing stuff at low prices
I wasn't sure if I should buy from here, but I've done it three times now and it's always good. They have really cool stuff like Kate Spade, Ted Baker, and Jellycat, and it doesn't break the bank. Plus, they deliver super fast. I just love it.
Birthday gifts
I recently ordered some birthday gifts for my family and was happy with the choices on the website. But things went downhill when I realised I forgot to add one item. I emailed customer service right away to see if I could add it, but they said it was too late to make any changes. It was a bit of a letdown, to be honest.
Misleading product description
I bought a gift online that I saw on Google shopping, but when it arrived, it was completely different from what was advertised. I complained to the company, but they didn't offer any compensation or solution to fix the problem. It was really disappointing and made me feel deceived and annoyed.
Baubles
I bought some baubles from this company recently and, to be honest, a few of them weren't great quality. But I have to say, the customer service was excellent. I sent over some photos of the faulty baubles via email, and they promptly sent out replacements without needing me to send back the originals. The great customer service really improved my overall shopping experience.
Yankee candles surprise
I was a bit hesitant about ordering from here at first, because of the reviews, but I'm really glad I did! The Yankee candles I got were cheaper and had more choices compared to the Yankee website. Everything was packaged nicely for delivery and nothing was damaged when it arrived. I opted for tracked delivery and it came really quickly. I'm delighted with my candle purchase from here!
Review with most votes
Baubles
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