Menkind28 reviews
This score is based on 28 genuine reviews submitted via BritainReviews since 2017.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Half the party panic
Was buying bits for two little boys — birthday on Sunday — and only one parcel turned up. The toy itself feels solid and the boys were chuffed, but the missing item caused a proper headache. Customer service asked for daft photos and took ages, though in the end they replaced it. Glad it worked out, but the ordering could be smoother.
Helpful service, tiny delivery snag
brilliant customer care, despite a bit of a delivery mix-up. I ordered on 10 December for home delivery and, annoyingly, didn’t spot that home delivery wasn’t running over Christmas — my fault, I missed the note on the website. I emailed customer service and within five minutes they’d replied, said they’d cancel the order and sort a refund. Lovely, really. I first found them online and I’ve even told a friend about them — still recommend, just watch the dates.
Almost there
I bought two hoodies because my old one fell apart and I’ve got a dodgy back, so I needed something comfy for evenings. Only one arrived and after a week of back-and-forth emails I opened a PayPal dispute — that’s the moment I finally felt relieved, when PayPal refunded the missing one. Menkind kept saying distribution handled it, so the service felt slow and a bit shruggy, but at least the refund sorted it in the end.
Last-minute save but rubbish online handling
one saying my refund would take 5–7 days, another saying the order was shipped, then one saying it had been received — I mean, who knows? It’s sloppy and confusing, and I’ve had to chase them more than I should. If you need something for a deadline, don’t rely on their timings. Tip: buy in person if you’re short on time, and keep return proof handy. Bit weary of the whole process, but at least the kid was happy in the end.
Small mistake, odd refund
decent handling of the address and a usable product, but watch the billing. A bit more transparency would sort it. My advice: check your address and push for the full refund if needed.
Nearly panicked, but actually pleased
they processed a replacement and got things moving. Delivery was a bit slower than promised, yes, but once it was picked up it arrived in good nick and the gifts were exactly what I wanted. Not perfect, there was some faff, but the team were friendly and fixed it, and I’m genuinely grateful they did. So, would I buy again? Probably — just give yourself a bit of time.
Cool present
I was looking for a birthday present for my friend and wanted something interesting. I came across a really cool gift at this store with a lot of great stuff. They had so many options, it was difficult to decide on just one! I chose the cheapest delivery and it arrived the very next day, which was fantastic. I'm really pleased with what I bought, I know my friend is going to love it!
Gadgets and gifts
I have to say, I was really impressed with the staff at that store. They were so friendly and went out of their way to help me find the best gadgets and gifts. It was obvious that they knew what they were talking about and even had details about when the next stock would be in. The store was also really well-organised and clean, which made shopping there a pleasant experience. All in all, it was a great visit thanks to the lovely staff members.
Gift items
The gifts I bought were really good quality and ideal for giving to someone. However, the packaging could have been improved. Even though the items were fragile, the box arrived open. Thankfully, everything inside was fine. On the whole, I would be happy to buy from this company again in the future.
Technology gadgets
I recently bought some tech gadgets from this shop and I have to say, I was really impressed with the whole thing. Ordering was a breeze, easy to find what I wanted and checkout was simple. The service was top-notch - quick replies to my questions and helpful advice all the way through. The prices were fair for the quality and features of the products. Plus, the delivery was super quick, arriving well packed and in perfect condition.
Father's Day gifts
My recent purchase of Father's Day gifts went really smoothly. I found the ordering process really easy to use, so I could quickly pick out and buy the things I wanted. The gifts arrived within a reasonable time frame and were just like they had been described on the website. I didn't have any problems with my order and I'm happy with my overall shopping experience at the store.
Awesome customer service
The customer service at that place was amazing! They really went out of their way to make me feel special and valued. From helping me find the perfect product to answering all my questions with a smile, I couldn't have asked for a better experience. I would definitely recommend this store to all my friends and family. They really know how to treat their customers like royalty!
Father's Day gift
I bought a present for Father's Day and it arrived all squashed in a bubble wrap envelope. Now I have to send it back because the box got all crumpled. It's pretty annoying, to be honest.
Sci-fi merchandise
I recently bought some sci-fi stuff from this shop and I have to say, it was a brilliant experience all round. The range of products was spot on for my tastes, and the staff were really nice and knew their stuff about what they had in store. The shop had a really welcoming vibe, and I felt relaxed as I looked around and chose what I wanted. The quality of the stuff was top-notch too, which I liked as someone who cares about what I buy. All in all, I was really happy with my shopping trip to this store.
Funky gadgets
So, I was thinking of getting some cool gadgets from this place, but honestly, the customer service was terrible! They weren't helpful at all when I needed to return something because it was faulty. I mean, seriously, they need to step it up! I'll definitely steer clear of this place from now on.
Glow-in-the-dark slime
I was really excited when my glow-in-the-dark slime arrived really quickly, even though I only went for the standard delivery. The company completely surprised me with their fast service, and I couldn't be happier with my experience. The only downside was that the slime wasn't as stretchy as I had expected, so I wish there was more information about it on their website. Overall, I give them a high-five for being amazing!
Funko Pop collectable
I was really disappointed with the recent purchase I made from that store. It was my first time ordering from there and honestly, it will also be my last. I got myself a Funko Pop collectable and when it arrived, the box it was in looked like it had been through a proper ordeal. It was all dented, ripped, and crushed in the corners. Inside, the Funko Pop was covered in bubble wrap, but it was obvious that someone had opened it before without a care in the world, ending up with a torn box and a squished corner. The way they handled and kept the product was just terrible. It felt more like I had bought something from a jumble sale rather than a proper shop.
BBQ Tools, mug, and wine glass
I can't believe how quickly my order arrived! I ordered a set of BBQ tools, a mug, and a wine glass for my boyfriend as gifts. The delivery was really fast, it arrived in less than 2 days. The packaging was really secure, and the items were really good quality. I was genuinely impressed with the service and will definitely be ordering from here again.
Rare version item
I was really pleased with how quickly my rare version item arrived - it was a nice surprise. When it got here, I was impressed by the quality and the fact that it was in great condition. Getting a rare version made it even more special, so I felt really grateful. I will definitely be coming back to this store for more purchases in the future.
Great range, good prices, fast delivery, well packaged, great quality
I had a really great time shopping here. They have a massive range of products to choose from, so there's something for everyone. The prices were fair, and I managed to find exactly what I wanted at a really good price. The delivery was super fast, and all my items arrived safely packaged and in mint condition. The products looked just like they did in the pictures online and were really good quality. I'm really happy with my purchase and will definitely be coming back to shop here again.
About Menkind
Menkind is a British retail company specialising in the sale of gifts and gadgets primarily aimed at men. Established in 2001, the company offers a diverse range of unique and novelty items including tech gadgets, personalised gifts, lifestyle accessories, and novelty items. Menkind operates both online and through a network of physical stores across the United Kingdom, catering to a wide audience with its selection of innovative and entertaining products.
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Contact Information
The Atrium, Curtis Road
RH4 1XA Dorking
United Kingdom
📧 customerservices@menkind.co.uk
Categories Menkind
Online shopping | Electronics Reviews & Experiences | Office, Hobby & Party Reviews & Experiences
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Last update: November 2025
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