Direct Car Excess Insurance - Overall Rating based on 19 reviews
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Quick and easy purchase
The whole process from beginning to end was really easy. They kept in touch well, reminding about renewal dates. The price was great and doing everything online was simple.
Car excess insurance for overseas travel
I've been with this company for a good few years, getting their car excess insurance whenever I go abroad, mostly to France. Luckily, I've never had to use it, but it's nice to have that extra layer of protection without breaking the bank like the rental companies do.
Easy, reliable excess insurance
I bought some extra insurance from this company recently and I have to say, it was really easy. Picking the right cover and making the payment was simple and stress-free. It was so reassuring to know that any extra charges would be taken care of, it was really worth it. Dealing with Direct Car Excess Insurance was a positive experience, especially when the car hire company tried to sell me their pricier option. Thanks to the advice from Direct Car Excess Insurance, I was able to deal with the situation without any worries. I will definitely use their services again next time.
Easy, reliable car hire excess insurance
As someone who hires cars a lot, I always make sure to get car hire excess insurance to avoid the crazy charges that rental companies try to push on me. Direct Car Excess Insurance has been my choice for ages now, giving me peace of mind and stopping me from wasting money on unnecessary things. One time, I had to claim a few years back, and it all went really well. The staff were friendly and I got my money back quickly. I'd definitely suggest them to anyone wanting cheap and trustworthy excess insurance.
Car hire excess insurance renewal
My car hire excess insurance had run out and I needed to renew it. I tried to update my address on the website but couldn't for some weird reason, so I gave their helpline a ring and they fixed it straight away. I ended up renewing over the phone and got a better deal than last year. The person I spoke to was really helpful and the whole thing was a breeze. I've had to make a claim before and it was so simple. I would definitely recommend them - the yearly fee for Europe is cheaper than buying insurance from the car rental company for just one trip!
Easy purchase process, reasonable pricing, good customer service
I recently bought car excess insurance from this company and the whole process was really easy and simple. The price was fair compared to other choices I considered, so it was good value for money. A couple of years back, I had to claim for a small scratch on a wheel caused by a dodgy rental company in Vilnius, Lithuania. I was pleasantly surprised at how smoothly the claim went, with Direct Car Excess Insurance reimbursing me without any hassle. Because of this positive experience, I have gone back to them for my car excess insurance needs.
Renewal reminders, easy payment, transparent cancellation option
I had to renew my subscription recently and they sent me plenty of emails leading up to it to check if I still wanted it. They also informed me that it was cheaper than before and explained how to pay and cancel if necessary. The instructions given were really clear and I appreciated that. Changing the driver info last year was also really simple.
Car insurance purchase
I reckon the car insurance is pretty decent. Hopefully, I won't need to use it, no one wants to get into a car accident, do they? The renewal email is a bit confusing, like should I renew or cancel? Sort it out! Plus, there's a spelling mistake in the policy document. Come on now, get your act together!
Quick telephone answered and no problem renewing insurance
I had to give them a ring to sort out my insurance, and you know what? They answered straight away! No waiting around at all, it was really great. And when I said I needed to renew, they took care of it all very quickly. No fuss, just got right down to business. It was so easy, like taking candy from a baby!
Simple policy renewal
Renewing my policy was really easy and hassle-free. I found it simple to go through the website and finish the transaction with little effort. Although I haven't had to make any claims, I'm confident that it would be just as easy based on my experience with the company. I liked how transparent and clear everything was during the renewal process, it gave me peace of mind that my insurance needs were being looked after. In general, I'm happy with the service and would suggest it to others who need car insurance.
Excess Insurance
I recently used their service for excess insurance coverage, and I have to say, I was really pleased. The website was so easy to use and navigate, which made buying the insurance I needed really simple. It was only after using their service that I realised how much money I could have saved by not going for the hire car company's expensive excess insurance. The quote they gave me was much cheaper than what the hire car company wanted to charge me for the same coverage. Cancelling my policy when I decided to bring my own car was hassle-free. Overall, I thought the cover was fantastic and excellent value for money. Thank you for your great service.
Quick and easy quote process
Buying this policy was really easy, just like it always has been before. The quote process was simple and fast, which made it easy to agree to. However, it would have been useful if the policy papers and summary were more highlighted in the agreement. In general, a great insurance option that gives good value for money.
Quick and easy car insurance
I've been with this car insurance company for a while now and it's been really good! I never had to claim anything, but it gave me peace of mind for when I rented a car. It was also quite affordable, so it was a great deal all around!
Policy reminder call, shopping distraction
So, this woman gave me a call to remind me about my policy, but I was at the supermarket at the time and couldn't really talk. I told her to call me back later, which she did, and she was really friendly and helpful in getting everything sorted out.
Policy renewal with delayed start date
My policy renewed automatically, but luckily I could delay the start date this year, which worked out well for me. I paid on time, but the new policy won't kick in for a little while. I haven't had to make a claim in years, but it's much cheaper than the insurance offered by hire companies. And when I did have to make a claim, they sorted everything out quickly!
Efficient renewal process
Renewing my car insurance excess was really easy thanks to the quick and clear service they gave. Everything I needed to know was right there for me, which made the whole thing hassle-free and simple.
Efficient customer support
I had a really positive experience speaking to the representative about renewing my policy. She was great to deal with - really efficient, knew her stuff, and was patient with all my questions. The whole process was smooth and easy, thanks to her. Her customer service was top notch, and I was genuinely impressed by her skills and friendly attitude.
Renewal of policy
I've been using their services for years now, and I recently had to make a claim. The whole process went really smoothly.
Very very useful services
Very useful, I had first experienced last year .Else hiring cars is not a new idea, most of such agencies having their own set up to ensure or not ensure for temporarily car contract.
This is a better what I realized because in this case I am fully aware if anything bad happened with hired vehicles either partly or fully,how much to realize and no extra tension ,else before this,any amount can be charged in such cases even insurance is done by car agency.
Review with most votes
Very very useful services
Very useful, I had first experienced last year .Else hiring cars is not a new idea, most of such agencies having their own set up to ensure or not ensure for temporarily car con... Read onBy: Grace