Questor Insurance Reviews
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Reviews (18)
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Car insurance renewal
I've been a customer for a few years and I've always had a good experience with the service. They're really good at sending reminders when it's time to renew, both by email and text, which I find useful. The auto-renewal option is handy, but you can choose not to if you want. The price for the cover is competitive and I think it's good value for what you get. A while back, I had to make a claim and they dealt with it quickly and well. Overall, I'm really pleased with the service I've had.
Quick and simple online purchase
My experience with this company was great all the way through. Their website was easy to use for making my purchase, no problems at all. The best thing was being able to talk to an actual person if needed, such a rare thing these days! Even though I haven't made a claim myself, my friends have and said it was easy to do. When I wanted to switch from European to World Wide coverage, it was simple and the price was good too. In general, I think Questor is a trustworthy and stress-free insurance company.
Insurance purchase
I recently bought insurance from this company and I have to say, I was really impressed with the service and value they offered. It's such a relief to have that extra protection, especially when you're caught off guard by unexpected events. I had to make a claim once, and it was so smooth and hassle-free. The staff were really helpful and made sure I knew what was happening at every stage. I honestly felt like I was in safe hands with this insurance company.
Car hire insurance, no claims
I've used car hire insurance from this company a few times now, and thankfully, I've never had to make a claim. That's why I've only given it 4 stars. Buying the insurance was easy and hassle-free, and I didn't encounter any problems with the service I received. The prices were fair compared to other choices out there, and I got my policy documents quickly. All in all, I'm happy with how everything went.
Easy renewal with direct debit
So, last year I decided to go for the direct debit option when renewing my insurance, and let me tell you, it was absolutely hassle-free this time around! No messing about with entering card details or anything like that, just clicked 'renew' and bam, everything was sorted. It's almost like magic, but with insurance.
Car hire excess insurance
I found it quite straightforward to buy car hire excess insurance from this company, but I must say, dealing with their claims process has been a bit of a headache. While I was in Corfu, I had an accident, and even though I had already forked out for the CDW deductible with the car rental company, the insurance folks are now asking for more paperwork from me. It feels a bit unnecessary and it's dragging out the whole claims process. I'd advise anyone else thinking about going with this insurance provider to be prepared for some challenges if they ever need to make a claim.
Long-standing customer
I've been with this insurance company for three years and so far I haven't needed to make a claim. However, I have contacted their customer service team a few times and I have to say, they've been really nice and useful each time. Dealing with them was a breeze - they were quick and knew what they were doing. I'm grateful for the fact that they didn't cause any issues and made everything easy for me.
Easy, hassle-free, reminder, renewal
I've just got insurance from this company and I must say, it was dead easy and stress-free. They sent me reminders well before it was time to renew, so I had plenty of time to get everything sorted. When the renewal date finally arrived, everything went smoothly without any hassle, no long phone calls or unnecessary back and forth. Thanks a lot for making the whole process so seamless.
Renewal with staff
The team at this company were really friendly and helpful when I renewed my service. They knew what they were talking about and they answered all my questions without any bother. I was pleased to see that the price didn't go up when it was time for renewal - that was a nice surprise. All in all, it was a smooth and fast process that I would definitely suggest to others.
Easy auto-renewal
I'm loving this auto-renewal thing – it's amazing! It means we're always covered without even having to think about renewing it ourselves. And it's definitely better value than having to pay extra when we hire a car abroad. It's stress-free, worry-free, just all about convenience. Auto-renewal, you're the best!
Travel car hire cover renewal, loyalty discount, peace of mind
I just renewed my travel car hire insurance and got a loyalty discount. Even though I've never needed to use it, it's reassuring to know I'm covered if anything unexpected happens while I'm away.
Car insurance for traveling abroad
The people who work for the company were really nice and knew what they were doing. The website was really helpful and simple to use. When I needed to make a claim and send over the right paperwork, they sorted out my reimbursement straight away. I wouldn't even consider going anywhere else for car insurance while traveling abroad.
Renewal, cheap, peace of mind
I've just sorted out my insurance and it was dead easy. It ended up costing the same as last year, which was a relief as it's way cheaper than getting it at the rental desk. It's good to know I'm covered while I'm away now.
Policy renewal, good price, speedy service
I recently had to renew my car insurance and did it over the phone. The company answered quickly and offered me the same price as last time, which was really good. They sent all the boring documents straight to my email without delay.
Customer service
I loved being able to have a chat with a real person when I got in touch with Questor. It was a nice change from all the robots and recorded voices. The customer service rep was really helpful and sorted out all my questions quickly.
Insurance provider customer for several years
I've been with this provider for quite a few years now and honestly, I couldn't be happier with their service. Their platform is so user-friendly and I feel really secure with my insurance coverage. Having that peace of mind is so important to me and I'd definitely suggest them to anyone looking for insurance.
Car hire insurance claim
It's always seemed like a good idea to get car hire insurance, and it came in handy when our car got hit in Rome. I followed the instructions to make a claim and it was really straightforward. I received the full payment just a few days later. So, thank you, insurance company!
Saved me from big thing
I have the insurance fr motor home hire excess and mini bus hire excess. the insurance is helpful, also the team help me to understand things that i should know along with that the complete process is really simple as well as helpful
Review with most votes
Saved me from big thing
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