Amerisleep1 reviews

Funnily enough, a mattress got me chatting online 21 February 2026

the price felt steep, the 20-year warranty sounded almost too good to be true, and I’d had one prior mattress from another company that went saggy in three years and the firm’s support was non-existent. Still, the reviews looked decent and we thought, let’s chance it. The first few years were brilliant — really. Sleep felt solid, back support was proper, and my partner and I barely noticed each other moving. For about five years it was lovely, no drama, and I was that odd person who actually looked forward to bedtime. So many mattresses promise the moon; this one delivered for a good stretch, and honestly that made me relaxed about the initial expense. Then around year five things started to go wrong. It crept up: mornings with a stiff back, a bit more dipping in the middle, and then one morning I noticed a clear soft patch around my usual sleeping spot. I felt deflated, literally — or rather the mattress did. Naturally, I dug out the warranty paperwork and contacted support hoping the 20-year promise would save the day. That’s where my mood shifted from pleased to puzzled. Customer service took their time to get back, and once we were in touch the whole process became this odd choreography of photos, measurements and a request to put weights on the surface so they could judge firmness. It felt a bit procedural and, to be honest, like a test I hadn’t signed up for. Some of the reps were polite, which I appreciated, but the back-and-forth took weeks. The tests did show unevenness — the torso area sank noticeably more than the foot area — and that inconsistency explained the sore mornings. But the warranty outcome was the kicker: after all that proof they wouldn’t cover the mattress interior, only the cover’s zipper, which felt like a bait-and-switch. I was annoyed, sure, especially after such a good start. On the other hand, they offered a decent discount on a new mattress which, if I’m honest, I found considerate even if it wasn’t the fix I wanted. And the brand’s more recent models do look more affordable now, which is interesting. So where do I land? Enthusiastic about the early years and the actual comfort while it lasted; disappointed and wary about the long-term warranty handling. If you want great sleep straight away and don’t mind re-evaluating after a few years, it’s worth a look — but if a rock-solid long term guarantee is crucial to you, maybe be cautious and read the fine print. I’m a bit sad about the end of the honeymoon, but I don’t regret the nights of proper sleep we did get.