Bath & Unwind - Overall Rating based on 21 reviews

90% Would buy here again




Featured Reviews

Most relevant positive review

  2024-06-03
Luxury products, easy website,
I recently shopped at Bath & Unwind and I was really impressed with their website - it's...Read on
Adams

Most relevant negative review

  2024-04-30
Faulty item, no response
The customer service is absolutely terrible. I've contacted them twice now with videos showi...Read on
E. Wilkinson

Review with most votes

  2024-01-12
Fudge hair product purchase
My time with Bath & Unwind was absolutely amazing. The service was brilliant, the delivery wa...Read on
Millie Mason

Reviews (21)

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    Luxury products, easy website, fast delivery

    I recently shopped at Bath & Unwind and I was really impressed with their website - it's so easy to use and they’ve got loads of fancy products that don’t break the bank. Checking out was a breeze and if you sign up, you get a 10% off voucher for your next purchase – nice touch! My order arrived super quickly and they kept me in the loop the whole time. Everything was well wrapped up and I couldn’t be happier with the service I got. Top marks from me!


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    Online beauty store review

    Bath & Unwind really stands out as one of the best online beauty stores I've found. They have such a great range of products, from well-known brands to more unique finds, all at good prices. What I love most is their loyalty program, where you earn points with each order, giving extra value to regular customers like me. The website is so easy to use, with clear categories and a search function that makes it simple to find what you're looking for. And when it comes to delivery, Bath & Unwind always make sure your order is carefully packed and arrives quickly and in perfect condition. As someone who's been shopping with them for a while, I've always been impressed by their service and the quality of their products. I'd happily recommend Bath & Unwind to anyone looking for a reliable and top-quality shopping experience.


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    Skincare products

    I must say, I'm always impressed by the service at Bath & Unwind. The website is super easy to use and the delivery is always quick. The products I bought were top quality and didn't break the bank either. I definitely suggest checking them out for all your skincare needs.


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    Hair products purchase

    I bought some hair products recently from an online shop and I have to say, I was really impressed with the whole thing. The items were sent out quickly and for a good price, especially with the help of discount codes. They were packed nicely for the journey, and I was glad to see they arrived on the right day, since I paid for next day delivery. I only use one particular brand of hair products, so I was pleased to see that the quality was just as good as I hoped for. All in all, I was very pleased with what I bought and the service I got from this online store.


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    Faulty item, no response

    The customer service is absolutely terrible. I've contacted them twice now with videos showing the faulty item I got. It wasn't cheap, and I still haven't heard anything back. It's so annoying to have a faulty item and not even get a response from the company.


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    Great product at an excellent price

    I just bought something on here and I was really pleased with the quality of the product. It was exactly what I wanted and the price was great. I'll definitely be checking this website for more deals in the future. The delivery was speedy too, which was a nice bonus.


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    Quality products and fast service

    I recently bought some top-notch skincare products from this company and I have to say I'm really impressed. Everything went smoothly, from ordering to delivery. The products were just as they were described and really good quality. The quick service from the company was outstanding and I got my order on time. The products were definitely worth the money, considering their quality. I also found some great additional offers at times, which made my shopping experience even better. The packaging was excellent, making sure my products arrived in perfect condition. All in all, I'm very happy with my shopping experience and will definitely be a returning customer in the future.


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    Simple and fast purchase

    I was really happy with my shopping experience at Bath & Unwind. The product info was clear and helpful, so I could pick the right item easily. When my order came, it looked just like the photos online, which was a relief. Sometimes online shopping can be tricky! The shipping details were sent quickly and tracking my package was simple. I was pleased that my delivery came on time, and the product itself was fantastic, even better than I expected.


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    Polaar skin care products

    I was just browsing online for some Polaar skin care products, and I came across this website. I was really pleased with how fast my order arrived, and there were so many fantastic products to choose from! I would definitely suggest taking a look at this site if you're a fan of skincare products!


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    Product availability and competitive pricing

    I was really happy with my experience shopping at Bath & Unwind. I had been trying to find this specific product that was sold out at a few other places, but Bath & Unwind had it in stock at a great price. The process of ordering was really easy, and I liked how simple it was to find what I was after on their website. The service was top-notch too, with regular updates on my order and it arrived quickly. The prices were fair, especially considering how hard it was to find the product anywhere else. All in all, I was really impressed with Bath & Unwind and would definitely recommend them to anyone looking for good quality beauty products.


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    Body lotion purchase

    The body lotion from Bath & Unwind is absolutely amazing. It makes my skin feel so soft and smooth, and the scent is just lovely. I'm really impressed with the quality of the product and I'll definitely be buying it again. Ordering online was easy and hassle-free. I got confirmation quickly and they kept me updated throughout. The package arrived on time, well packaged and in perfect condition. I really appreciate Bath & Unwind's attention to detail and efficiency.


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    Cruelty-free product

    I bought a cruelty-free product from this online store recently and I have to say, I'm really impressed. The product is great and just what I wanted. I'm grateful that they have cruelty-free options because that's important to me. The product came quickly and was well-packaged to prevent any damage in shipping. I'll definitely be telling others about this store if they're looking for similar products.


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    Great products, competitive prices, reward points, freebies, fast delivery, helpful customer service.

    I absolutely adore shopping at this incredible store! They have everything I could possibly want and need all in one place, which is just so convenient. The prices are fantastic, I don't even need to consider shopping anywhere else. Additionally, they have this amazing reward points system where I can earn cash back, which is just great. And let's not even mention the freebies - they always give me a little something extra, I'm absolutely obsessed! The delivery is incredibly fast, almost like magic. And whenever I have a question, the customer service team is always there to assist me. Thank you, Bath & Unwind, you guys are the best!


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    Lovely Bath Tray

    So, I recently purchased a bath tray from an online store and it was really great. However, the delivery person mistakenly took it from my back gate! Can you believe it?! Luckily, Bath & Unwind were incredibly helpful and resolved the issue promptly. Now I have a new bath tray and everything is sorted. A huge thank you to everyone involved. I will definitely be shopping with them again. I ended up giving the item I purchased to my daughter for her birthday and she absolutely loved it. Happy faces all around! 😃


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    Large bottles of bone relief cream

    I bought some big bottles of bone relief cream from this website and they were just what I needed for my achy knees. Ordering was easy, and the items arrived promptly and well wrapped. Bath & Unwind had really good prices compared to other places, so it made sense for me to choose them. I was happy to discover this website as one of the few places that offer the big bottles of bone relief cream at such a great price.


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    Skincare purchase at a great price

    I got such a great deal on the skincare product I bought from Bath & Unwind. The delivery was spot on and they kept me in the loop every step of the way. Plus, my item arrived in mint condition thanks to the solid packaging. I'd definitely suggest checking out their skincare products.


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    Quick delivery, easy return process, great value product

    I was really impressed by my first time ordering from this company. When my package arrived quickly, I realised I had chosen the wrong item by mistake. Luckily, the return process was easy with a freepost address provided. The replacement item came just as fast and even better than I expected. I hadn't heard of this brand before buying from them, so was a bit unsure at first. But after reading good reviews, I decided to take a chance. I'm happy to say the product was top quality and the price was great. I'm really happy with my experience and will definitely be coming back to shop again.


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    Birthday present order

    They were completely useless! All I wanted to do was send a PDF VAT invoice for my order, but they just told me they couldn't do it. What's that all about? If they can't even manage a simple request like that, I definitely won't be ordering from them again.


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    Fudge hair product purchase

    My time with Bath & Unwind was absolutely amazing. The service was brilliant, the delivery was super quick and efficient, and they always have my favourite Fudge product available. I was really impressed by the level of service and convenience. I would definitely recommend Bath & Unwind to anyone in need of a reliable and stress-free shopping experience.


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    Express delivery

    So, I really needed my products quickly, and I thought I'd treat myself to express delivery. The website was easy to use, the prices were decent, and the products were really good quality. But, I was a bit disappointed when my parcel arrived four days later instead of the 1-2 days promised. The customer service team were lovely, but they didn't offer me a refund. Maybe they shouldn't offer express delivery as an option when things are really busy.