Are you a late teen or young adult looking for a supplier of affordable, unique and trendy clothing and accessories? BoohooMan is an affordable apparel retailing brand that aims their clothing and accessories at males between their mid-teens and mid-twenties. Read on to learn more about the brand and what kinds of products can be found on their site. If you are then considering their business but unsure of whether or not you can trust them, have a look at some customer reviews to see what their previous consumers have been saying about their clothing ranges, delivery and product quality!
BoohoomMan is an extension of the international known apparel retailer: Boohoo. However, BoohooMan is a dedicated standalone fashion retailer, focussing solely on menswear but still inforcing Boohoo's emphasis on choice and dropping new styles every week. A great strength to their brand is that they are able to simultaneously offer both trendy and contemporary designs with affordable prices.
Boohooman's Customer Service The Boohoo Man website has four categories for their products: Clothing, Shoes & Accessories, Collections and Boys. Within the Clothing category, there are T-Shirts & Vests, Jumpers & Cardigans, Hoodies & Sweatshirts, Coats & Jackets, Jeans, Shirts, Trousers, Joggers & Tracksuits, Shorts, Men's Suits and Onesies & Loungewear. The Shoes & Accessories split their products into Shoes (Trainers, Boots, Smart Shoes, Sandals & Sliders) and Accessories (Jewellery, Hats, Sunglasses, Underwear & Socks).
Check out this video released by a Youtuber who purchased a large shopping haul from BoohooMan to see some of their products in action.
are divided into SS17 Trends (Sea Breeze, Distilled, Summer Chrome and Graphic Jungle), Boohoo Brands (boohooMAN Basics, boohooMAN Night, boohooMAN Blue) and Shops (Tailoring, Leisurewear). Finally, the division for Boys is split into Jackets & Coats, Trousers, Tops and Shoes.
There are various delivery options such as UK Saver for £3.99 UK Next Day for £4.99, UK Next Day Evening for £7.99, or DPD Precise for £5.99.
Customer Reviews: Share your honest opinion! Let us know what you thought of this company in a review.
What do you think of BoohooMan? If you have ever shopped in their store we would love to know what feedback you have regarding this experience. Do you have any advice for other shoppers when it comes to getting the best deals? Have you had any particularly great or negative experiences with their customer service team? Would you say that BoohooMan is any better or worse than the main Boohoo site?
What do shoppers at BoohooMan have to say about their clothing range? Read and write customer reviews of their clothing, shoes and accessories!
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Although I've given 5 stars for everything which means this will be given a high a positive score. I wasnt happy with the products I received. I usually where a Large in tops but used their online size checker which told me x% would order a XL I thought ok fair enough and placed the order, everything was fine at this point and no issues. I used a promo code for next day and it was delivered before 9.30am so again no issues.
I tried the products on and they were all too small in every way I.e. small fit and small length. The quality of the t-shirts were hit and miss some felt 'ok' the others were very thin so I've sent everything back.. whilst the products look nice they were just un-wearable for me so I wount be returning to boohooMan.
Thursday 3rd I ordered and paid for next day delivery, hours before the 10PM cut off time. I needed next day delivery because I go on holiday on Tuesday 8th (5 days from when the order was made).
Friday 4th My next day delivery order had not arrived. I contacted BoohooMan through Facebook who told me my order had been sent to the incorrect depot and as a gesture of goodwill, they offered me a coupon code that would give me free next day delivery on my next order.
Saturday 5th My next day delivery order still hadn't arrived. I was told my order was in transit and to wait another 48-72 hours. I asked if my order could just be sent again from the warehouse as I could not risk my clothes arriving after my holiday departure. I was told by this was not possible.
Sunday 6th Using Track My Order, I could see that my order was infact not in transit but still sitting at the incorrect depot. Knowing my order was probably not going to arrive before my holiday departure on Tuesday 8th, I reordered my entire order and tried to use the gesture of goodwill coupon code but it resulted in the error message "%1$s" so had to pay full price praying it would arrive for Tuesday.
Monday 7th My original order showed as still sitting in the incorrect depot despite being told it was in transit. My new order showed as being dispatched.
Tuesday 8th My new order arrived just before my holiday departure and old order showing as still sitting in the incorrect depot which begs the question, why could the order not be resent from the warehouse after being told this was not a possibility?
So, 5 days after paying for next day delivery, my order still hasn't arrived. God knows if it will arrive when im back from holiday. Probably not.
I spoke to a total of 8 people, all of which didn't read the prior messages in the thread which was extremely frustrating. They missed the point that I needed my order before holiday departure. They refused to send me a review link which I asked for 4 times. They refused to refund the delivery charges on the original order despire the fact I'll have to send it back when it eventually arrives.
A truly awful, awful experience. This reivew would be somewhat positive if they had basic customer service skills. The could have: Resent the order from the warehouse or refunded the full delivery costs. Made sure the gesture of goodwill coupon code actually worked before sending it. Sent me a review link when I asked the first time instead of the fourth time. Read prior messages in the thread or use the same customer service advisor instead of 8 different people. Don't lie to the customer and tell them an order is in transit when it's sitting at the incorrect depot. Would rate 0 if I could.
They wouldn’t let me give one star cause I would. I placed an order for 5-6 shipping. I didn’t see any movement on tracking. Reached out and they informed I need to wait a month to receiving shipping. Order at your own risk. They won’t reship of issue a refund we.
Avoid Boohoo Man. I ordered 6 items and returned all 6. 1 item came with ripped packaging and also was a very bad fit for a muscle fit shirt (ordered 2 and returned both) 1 item was completely diffrent to how it looked in the photo and they trick you by saying 'zipped' joggers but doesn't state that the ankle is zipped and not the pockets. They were a size S and from ankle they measured up to my CHEST! I'm 5ft 8?!?! 1 item I ordered which was a vest, the vest looked like the sleeves had been cut off with a pair of scissors. 1 item came with a damaged logo and no tag which I took pictures of and now they have not refunded me for this item. The last item being a short sleeved polo, the sleeves were incredibly short.
I was gobsmacked! Then a member of customer service had the cheek to email back saying 'sorry your items werent perfect for you'
First and last time I ever order from BooHoo Man. Ridiculous
Boohoo crap tacky. False photography. Received my item & completely different colour it couldn't get any different. They won't refund the postage even though they need a new photographer that is not colour blind. If i could give a 0 i would
I purchased a few items on Jan 20 2020, and on the checkout I used a code NEXTDAY20 which made the delivery cost to £1 instead of £4.99, so the total cost of the order was £22.60 and I proceeded with the purchase. However on the email order confirmation and on the order history I was charged £26.59. The only code used was the NEXTDAY20 valid until 20/01/2020 on order total £20 and over. I have read the T&Cs prior to applying the code and proceed with the purchase.
I explained the following above with a customer service representative, Kieran, and his response was "I do completely understand and appreciate that! However as the promo code for 40% was already used, we are unable to honour the 10% promo as only one promo code can be used per order. You can find this here (link). I hope you can understand!"
He did not read my message properly at all (considering he apparently understands). There were no 40% or 10% promo code I mentioned above nor I was aware of upon purchase. His response was very unprofessional, just pasting link of T&Cs which was not relevant to this specific website/technical issue - very lazy!
I responded by requesting to speak to a supervisor or manager as he was not willing to help at all. However, since then I have not had any response from Kieran or any customer service representative. Very poor, unprofessional and lazy customer service!
Had a terrible customer service experience. I bought some clothes on sale and while paying the discounted price was displayed but I was charged the full amount. When I contacted them they just shrug their shoulders and told me to return it. Upsetting and a waste of time, don't bother...
Next day delivery became next week because their system or something left my street name out but after putting this right delivery people massed by giving time slots they could not keep. So cancelled the order and now visited boohoo website to find out it will take up to 21 days for refund to reach me. Wow that's a first return service I have come across ever, it is 21st century we are living in? Policy is policy don't like it don't go there and that's what I will be doing. Thanks