Boux Avenue29 reviews
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Medium bralette, quality product
I recently bought a medium bralette from this shop and I must say, it was a pretty good experience. The service was quick and efficient, and the quality of the product was top-notch. The only issue was that the bralette was a bit on the small side, but it was still comfortable and well-made.
Bra and knicker set
I bought a bra and knicker set from this shop recently, and I have to say, I was very impressed with how good the quality was! The material felt really luxurious, and the design was comfy and stylish. Plus, the delivery was quick, and everything arrived in perfect condition. The whole shopping experience was easy and problem-free. I'd definitely recommend this shop to anyone who wants some top-notch lingerie.
Lingrie
Boux Avenue sent my order and informed me that certain products were out of stock. I had to place another order quickly as they were for my wife's birthday at the end of the week. Evri emailed to say that the orders were out for delivery and on 3 occasions lied about trying to deliver (I double checked our CCTV to make sure we didn't miss them). They then twice said that the order was too big and required a specialist courier (for size 6 underwear??). I contacted Boux Avenue who said that Evri were sending the orders back and asked if I would like them re-delivered. 3 hours later I replied and told them yes if they use an alternative courier or deliver to a parcelshop for me to collect. 2 days later I received an email advising me of a refund (this is now 3 weeks after the original order was placed. Customer Services told me it was too late to send them back out now and I would have to re-order everything again then closed the webchat on me. I've been back to the website and none of the products are now listed. I don't know if it was a joke but she offered me £10 worth of points if I signed up for a VIP account. As if I would shop there again! Going to have to work hard to find something else for my wife's birthday present now, especially as it's now 2 weeks late! Please pass on my thanks to your colleagues and line manager for ruining my wife's birthday.
Beautiful chemise
So pleased a bought this lavender chemise. Material is so soft and smooth. I love the pretty lace edging it looks so gorgeous on. Sizing is good. The little slit on the chemise really adds to the pretty design.
Bras
Items are not true to size and from cheap fabrics. I had to buy different sizes in different styles. Definitely style over substance. Boux Avenue are quick to take your money, but if there are any issues with your purchase they are slow to process returns, and have an ineffective customer services department. Avoid buying online, get fitted correctly in-store. Preferably from a reputable lingerie brand.
Slippers
I bought a pair of slippers and they turned up with the stitching undone on the front. I sent pictures of the faulty goods, including spotless soles to show they had not even been worn and was told several times they couldn’t find my account and then eventually made me send them back. I then only got a partial refund. They don’t reply to emails. The customer service is awful as is the quality of the goods. Won’t be using again
Rib gown,satin chemise satin teddy slipper socks
What can I say! All was beautifully presented in pink bags and just in time for Christmas!! They really are gorgeous quality and made me feel special! Very fast delivery thanks Boux Avenue ????
PJ'S
I just like to say Tom from your head office spoke to him on the 17th dec at 2.40pm. I can not thank him enough for sorting my order out. So a big thank you. Please can someone pass this on to the management.
Perfect Nightwear
Lovely Nightwear! The range is too awesome, it is comfortable and easy. There are also some sexy and hot stuff, appealing for nights. In case you know, you love those kind of nightwear, so it is perfect.
About Boux Avenue
You might have been searching online for a company specialising in making fine garments like lingerie. However, upon your initial search, various companies are offering such products; however, due to this fact, it might prove to be a challenge to find one that would deliver on expectations, as not all online companies are trustworthy. Therefore, online customer reviews can help guide you and other shoppers towards finding one that would suit your expectations. On the other hand, it is highly recommended that you read previous comments about the company and its quality of goods, such as the ones left on Boux Avenue Reviews, as this might give you a clear understanding of what to expect from its quality of products and services.
About Boux Avenue
Since its launch in 2011, it has been inspired to bring the best lingerie and nightwear items from its headquarters in London. Henceforth, its expertly trained and passionate design team always curates the most fabulous collections. Moreover, it is proud to keep its clients at the forefront of every design and garment they make. With over 30 stores across the UK, its inspiration is always the Boux community.
What makes Boux Avenue unique?
Interestingly, what sets the brand apart from most competitors is that it only incorporates designs by its all-female-led in-house team directed by the Product and Brand Director Zoe Price-Smith. In addition, the company prides itself on only selecting the best hand-picked fabrics and is passionate about stunning details; however, when looking at the excellent support, all the shapes of its collections are unique in every way.
Products and Services of Boux Avenue
Boux Avenue believes all women should feel fabulous in all lingerie and nightwear products. Therefore, Boux Avenue aims to provide professional bra fitting guides. For example, under the lingerie section, there are sexy lingerie and matching sets and accessories. Furthermore, the shopping experience is convenient as customers can shop by bra style. Now comes the interesting feature where they specialise in sizes such as DD+ and F-G cup bras; however, to ensure that these sizes are selected correctly, there is a bra size guide, fit bra finder and a bra style guide. Henceforth, many ladies would be sceptical when purchasing underwear, especially bras, from an online company; therefore, it is recommended that you read a Boux Avenue sizing review concerning the company’s sizing guides and outcomes. Furthermore, the company also provides knickers and nightwear. Moreover, the company's loungewear includes hoodies and joggers. Swimwear is next in line and the company’s speciality of DD+ swimwear.
Is Boux Avenue true to size?
In the past, varioUS-Reviews about Boux Avenue Bra fitting service have found that the company’s sizing guide runs slightly smaller than the cup usually required. In addition, multiple clients also felt that the items were not true to size. However, as with all online stores, especially ones such as Boux Avenue, where the assistance of finding the perfect bra size can sometimes be a challenge, therefore, there were also conclusions made by reading other reviews that applauded the company for producing true to-size and quality garments.
Additional Services of Boux-Avenue
Boux-Avenue offers a 24/7 customer service; in addition, you can earn 20% off your first order by subscribing to a part of their community. Furthermore, there are a free returns policy and free UK shipping on all orders over £40. There is also a click-and-collect feature and major credit card providers' payment services such as Visa, Klarna and PayPal. Henceforth, if you have any queries, you can use its Live Chat feature, FAQ section or Facebook.
Complaints, Compliments, and Tips for Boux-Avenue
Have you ever had the opportunity to order products from the online store Boux Avenue? How would you describe your shopping experience? Was it an enjoyable one? If so, it is encouraged that you leave a Boux Avenue review to provide detailed information about your experience for future shoppers and assist the company.
The Importance of Customer Ratings and Feedback
Talking about the importance of sharing customer ratings and feedback would help future clients understand the quality of services offered by the company. For instance, is Boux Avenue good quality? Due to feedback from previous clients, there was some negativity towards the fabrics used. However, customers described the material as good, soft, and comfortable.
Why Share Positive Boux Avenue Reviews?
Regarding the importance of sharing positive feedback, it empowers the company to know where to improve, especially regarding its quality of goods. Therefore, is Boux Avenue good? Several reviews showed that an overwhelming part of the company’s clients was impressed by the company’s quality of fabrics used. However, as with any online company, there would always be speculations about its legitimacy. Henceforth, the importance of positive reviews as this would prove the company’s legitimacy. Therefore, is Boux Avenue legit? Regarding this concern, consumers can rest assured that the online company is legitimate in gaining over 1800 five-star reviews. In addition, it has an overall high trust rating.
Why Share Negative Boux Avenue Reviews?
Equally, just as the importance of positive reviews, negative comments also play a significant role in the trust of customers when it comes to the company and its products, such as proving the company’s legitimacy, and it might also assist the company in clearing up concerns voiced by its loyal fan base. Finally, Boux Avenue Trustpilot reviews might be reliable and similar; however, you can also leave reviews on Brittian Reviews to learn more about all aspects of the company’s products and services.
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Categories Boux Avenue
Online shopping | Fashion Reviews & Experiences | Cosmetics & Personal Care Reviews & Experiences | Children & Baby Reviews & Experiences
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Seite online seit: 11 September 2017
Letzte aktualisierung: 28 January 2025
Review with most votes
Perfect Nightwear
Lovely Nightwear! The range is too awesome, it is comfortable and easy. There are also some sexy and hot stuff, appealing for nights. In case you know, you love those kind of ni... Read onBy: Anna Washington