Buycoolshirts1 reviews

Soft shirts, messy delivery — but I’m impressed 1 March 2026

one of the two shirts I paid for didn’t arrive in the first box. I tried calling the numbers on the site and, erm, the lines were dead. Not ideal, that was my first red flag. I emailed instead and got a reply from a man called Rudy saying there’d been a note and the missing shirt would come separately. Fine, I thought, patience. Three weeks later and still nothing. I chased again and after a bit of back-and-forth he said there were licensing problems and offered a refund. At first it was only a partial refund, I had to nag to get the full amount back — annoying, but eventually sorted. There was also a moment when he suggested a 50% discount plus free shipping as a way to make up for the mess, which I accepted — only for him to later backtrack and say he wouldn’t honour it and to stop emailing. That was blunt and a bit rude, and frankly I felt brushed off. Still, to be fair, the shirts that did arrive are really good quality and fit true to size. The colours are vibrant and haven’t faded after a couple of washes, and the fabric has softened further so they’re even comfier now. I’ve had smoother experiences with other sellers when it comes to customer service — where they’ve been quick and clear — but I also know mix-ups happen. If the company tightened up their communication and actually answered the phone, I’d be tempted to buy again because the product itself is worth the money. For now, I’m happy with what I’m wearing, a bit wary of their order management, and I’d advise anyone to keep an eye on their inbox and insist on confirmation if something’s missing. Overall: nice shirts, messy process.