Stradivarius Reviews

: 9
67% Would buy here again

Spotlight: What are our customers saying?
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L
Lynn Shrimpton
I ordered a jumper, using their size guide. I have to say ordering was easy, I got an immediate email confirming my order which was followed by an electronic receipt. I received my item very quick...Read on
L
Lily Vickers
Not ordered or delivered so star rating is N/A, this review is focused on quality of the product. Lovely looking and feels brilliant but after the second time wearing them, they developed a hole in...Read on
T
Tara O' Shaughnessy
I love Stradivarius clothes therefore decided to order my winter wardrobe. Online it stated my goods were available to buy, I bought and waited. When my items were due to arrive I received an email...Read on
M
Molly Jr.
I totally love the website, it is one of the most styled clothing brands I ever have seen. I loved the collection they offer in varied range of coats, polo shirts, sweatshirts, trench coats, knitw...Read on
K
Kyrel
The shop is fine but their services are god awful. ordered an item last month, still hasn't arrived i contacted support multiple times and they told me this case is under investgation for the last ...Read on

All reviews (9)

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    Avoid !

    I ordered a jumper, using their size guide. I have to say ordering was easy, I got an immediate email confirming my order which was followed by an electronic receipt. I received my item very quickly - it was lovely, great quality but huge so had to be returned. I contacted Stradivarius and they immediately sent me a return form to print which had pre-paid tracked postage. So far, fabulous service I thought ! After two weeks I still had not received a refund to my PayPal account. I telephoned and the customer service rep agreed I should have been refunded by this time, so she would flag up to their head office and would ring or email me back. She done neither ! I telephoned again the next day and the rep said that she could see I had phoned and I would be informed when a decision had been made by the head office. I asked what did she meant by that as the goods were returned to Stradivarius by tracked postage and they had no reason not to refund me. I then informed her I would continue to phone daily until I was refunded. A couple of hours later I was given a refund. Great service re ordering and delivery, good quality products but I would never shop with Stradivarius again in fear I had to return something- shame !


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    Beige Cargo trousers

    Not ordered or delivered so star rating is N/A, this review is focused on quality of the product. Lovely looking and feels brilliant but after the second time wearing them, they developed a hole in the corner where the leg pocket connects to the trouser. The third time wearing them, they developed 8 separate holes in the corners around the 4 pockets, they are not fit for using them as cargo trousers or just as a fashion piece. Thus the price tag is not a good fit for the quality.


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    Many Items

    I love Stradivarius clothes therefore decided to order my winter wardrobe. Online it stated my goods were available to buy, I bought and waited. When my items were due to arrive I received an email to say that all my goods were unavailable and I would be refunded. Very disappointed that I wouldn't receive my goods at last minute. I would try again but would advise Stradivarius to keep site updated to avoid disappointment for customers.


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    Style is all you pay for here

    I totally love the website, it is one of the most styled clothing brands I ever have seen. I loved the collection they offer in varied range of coats, polo shirts, sweatshirts, trench coats, knitwear and lot of stuff.
    Must Buy from here !!


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    Trousers

    The shop is fine but their services are god awful. ordered an item last month, still hasn't arrived i contacted support multiple times and they told me this case is under investgation for the last 2 weeks, recently requested a refund and i still havn't recieved any confirmation. Dont recommend unless you actually go to the store


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    Can't do it because website issues

    I love the clothing from stradivarius but website is horrible. It frozes. Can't see items, it stuck when going to pay. Honestly I was about to pay some items because no time to go to the store but will buy elsewhere. Please fix the issues with your website


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    cargo shorts (blue)

    rlly gd shorts but the thread holding the ripped hem so it wldnt fray fell out...


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    Brown faux leather skirts

    Thank you as usual Stradivarius fast and quick delivery.


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    Red jacket

    Absolutely terrible company!!! They are lying to customers this month saying that they have dispatched our orders but there's an issue with Royal Mail. Absolute lies!!! I've ordered something 24 days ago and still no sight of my product and nothing from Stradivarius!! I had to call them several times this month and every time they told me my order is on its way. Today I called again and the lady said it may be lost but she has to contact Royal Mail first. Come on, what a load of lies! I've seen the comments of the other customers here and many are experiencing the same thing this month. Really? So Royal Mail is accidentally losing many items, all from Stradivarius? I have made other orders from other companies this month and they all got delivered in 3-5 days, like usual. Stradivarius are a bunch of liars and I want them to pay for the massive inconvenience they have caused me for not delivering my xmas gift!!! Never buy from them again.


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