DO NOT USE!!!!!!!!!!! I have had such a drama ordering eye patches for my son's lazy eye from Carethy. I ordered the patches on 14th November and the estimated date of arrival was 26 November and they arrived today (18 December). I requested the cancellation of my order on 7th December and they still shipped it on the 12th December.

The patches were delivered to a neighbour so there was no way of rejecting the package and in order to return the item, I would need to send it to Spain!! If I had know that all returns needed to go to Spain then I wouldn't have ordered them from this company.

I'm now left with 100 eye patches that I don't need because I had to find another supplier in the meantime (between 14th November until I cancelled the order on 7th December).

There is no way of contacting Carethy other than a contact form which has a character limit. No email, no phone number and their response times are not within the time they specify.

Do not waste your time and money especially if you need health care or medical products!

Still waiting for over 3 weeks. They have taken my money but no delivery. Cons.

They confirmed my order and took payment 15/10/18. Since then despite apologising and promising a refund nothing has happened. After reading reviews I doubt if I shall ever receive refund.Can anything be done to stop this appalling behaviour?

Ordered items early oct
recieved them nov. 13th goods were of poor quality.wont use them as no seals on hair products so presume they are fake. The company is a scam. In future I will be more careful whom I give my card details to
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I ordered an item and was e-mailed confirmation and the money deducted. Online tracking, was sent which later said the item had arrived in my country. That was 3 weeks ago, so I e-mailed again, but Googlemail came back to say the e-mail coundn't be delivered.

The website came up as a .co.uk site and price for non prescription medicine prescribed for my dog so much cheaper than vet. Ordering was incredibly simple and it should have been delivered within 10 days. Well after due date, I emailed as no word, only to find it was out of stock!!!! It appears they had no intentions of letting me know and, what's more, the company are in France, not in the UK!!!! I now have to wait up to 14 days for a refund!! Why take my money if they could not supply the goods???? Why pretend to be a UK company???? Why not inform customers if goods out of stock???? Despicable business practices!!!! I would not touch them with a bargepole!!!!!

After waiting over 2 weeks, I began to wonder where my order was and how I could contact customer services. The only way to contact is via email and it will not send without an order number. The format of the given order number is not recognised, so it is impossible to contact customer services. My order might arrive, but I checked the reviews for Carethy - of course I should have done this before placing my order - and have found that apart from a few people, most do not receive their goods, or they receive incomplete orders, or out of date goods. Luckily I only ordered 1 item, but I am going to have to write it off to experience and try to warn other people not to to use this website. I hope it gets taken down in the near future.

DO NOT BUY ANYTHING IN CARETHY. HOPE EVERYONE CAN SEE THIS.
The rating should be minus 100!!

Not only did they not fulfill my order, they didn't even bother communicating with me about it. When I reached out to them about it, they apologized that the product wasn't available and instead of refunding me, they have been continuously dodging my refund requests by offering alternate products. It seems to be a fraudulent site and I regret trying to order from an unknown site.

Carethy is a scam, you order products and they never arrive. I have waited longer than 1 month for mine and it never came. Sent them emails (as they don't provide phone number) and still no answer