Carethy

Reviews, complaints and customer experiences (44)

In Carethy the prices are very good compared to the physical stores. This is the first time I was shopping on this page and I received the order in a very short time. I will buy again, they have acquired one more customer.

Paid online for both Island oil and shampoo. Got no delivery cause they didn't have all the goods. I asked for a refund and they tossed me around for a long while.
I then requested them to send me only shampoo but equivalent to payment I had made. I got no reply.
Up until now I have received neither a refund nor shampoo. Thieves.... total scam!

I receive the newsletter and there are always discounts! Every time I find new brands and I am always satisfied with my purchases at Carethy.

Tengo que decir que estoy muy satisfecha de mi compra, y no entiendo porque tienen tantas malas reseñas. Siempre recibo el pedido en la fecha estimada más o menos y los productos son de muy buena calidad

NEVER USE THIS COMPANY!!! I have been waiting for a refund for the items I never received for over 2 months now. They keep giving me different ''reasons'' why it's not refunded yet and obviously they never actually do anything about it. I will now see how I can get money back through Pay Pal and leave bad feedback everywhere on the internet so people are aware of this company who are stealing people's hard earned money.

Really satisfied with my order from Carethy. Very easy to use. I will do it again.

very extensive product catalog and fast delivery

Product arrived on time and in good condition

Ordered good in good faith. I received an email saying the goods were no longer available or more the point, they couldn't guarantee the good would become available. I chose to get a refund. It's been nearly a month now and still haven't received the refund. There excuse is they're having issues with the system. Bet they're still taking. Peoples money though. Will be investigating further

There should be a negative rating for this bunch of thieves. They take your order and money but never deliver. When you eventually enquire, they say that they were "out of stock" but will return your money in 14 working days. However, the funds are never returned - they stey are a bunch of low life criminals. Please beware: DO NOT USE THESE THUGS!!!

I've been a long time customer since 2017 with no issues

He recibido el pedido en los tiempos previstos. Tienen precios muy competitivos

My experience has been very good, I bought in the morning, in the afternoon I was notified by mail that the order was on the way, and the next day it arrived. Very good price, and perfect top brand products

Scammers.
Only half the order arrived.. Arrived over a week late, which is impressive considering parcel was sent via a courier. The email links 'contact us' and 'track your parcel' lead to no where. contacting them for a refund of items that didn't arrive was so difficult.
auto response telling me my order number did not exist and to send them all my details. i already had. eventually when i contacted them via paypal, they answered, promising a refund on items that didn't arrive. they never sent the email. useless,. a fraudulent company (in my opinion) . nightmare.

Avoid this company, scammers, they will steel you money!

I bought the products on June 30 and because I do not have stock because I expect more than what the receipt said, ask for a refund of money, have passed to date almost 5 months without any accurate response of the return process, I find it unacceptable, if I've been scam tell me not to send and waste time more emails.
Lousy service
compre los productos el 30 de junio y al no tener stock ya que espere mas de lo que decía el recibo, solicite la devolución del dinero, han pasado a la fecha casi 5 meses sin ninguna respuesta certera del proceso de devolución, me parece inaceptable, si he sido estafado díganme para no enviar y perder el tiempo mas correos electrónicos.
Pésimo servicio

Warning for scams !!!!
They do not contact you when order is missing and your goods will not be delivered! When you ask for your products you ordered they say it's delades, ask you to wait. Then absolutely nothing happens. If you contact them again, as those who wrote "robot responding" are correct! Carethy lies and says you can get your money back in 14 days. After waiting 3 weeks, I hear nothing and no products nor money! As many people experienced they do not answer your question , just a standard response is sent that there is a problem with repayments and they are taken in turn. They try to get you tired and give up! It has been 3 months! Nothing neither money nor products or answers. But they do not know me! I Will never ever give up! I Will destroy them!

DO NOT Give up!!! Spread the bad reputation about them so no one is fooled anymore. Spread bad reviews everywhere you can and report to the police!! They should not continue to fool people. They will disappear! Dont give up! Spred the word...they Will pay for this! Mark my words!

No STARS
Horrible horrible experience
Carethy is a front for stealing personal information not an online business selling products/ when you buy from them the SCAM has just begun. They will sell your info and someone will buy stuff using your charge card
See on online going on since 2017 at least
Why still not shut down this SCAM???
They Should be in jail!!!

SCAM they are robbers never buy nothing from them they took the money but you never receive the items ,not to mention the money back

This company seem to be total a total scam. They take your money and you never see your goods. Will not reply to your e-mails.I am reporting them to the relative authorities for what in my opinion is fraud.