Cettire - Overall Rating based on 20 reviews

70% Would buy here again

Featured Reviews

Most relevant positive review

  2024-06-03
Quick delivery from abroad

I've just bought something from this online shop and I have to admit, I was really pleased with the experience. I hadn't heard of the website before, but after doing a... Read onBy: Zach Mason

Most relevant negative review

  2024-05-29
High-end boots

I'm really disappointed with the lack of communication and updates about my order. The tracking info still says the package is in limbo, and I've not had any updates e... Read onBy: S. Patel

Review with most votes

  2023-06-21
Michael Kors's bag

Awful! Do not buy! I bought an expensive bag on their website, used it 5 days and the handle ripped. I contacted customer services and basically was told it was my fault. Well I... Read onBy: Teresa Lopes

Reviews (20)

  (13)

 (1)

  (4)

  (1)

  (1)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Quick delivery from abroad

    I've just bought something from this online shop and I have to admit, I was really pleased with the experience. I hadn't heard of the website before, but after doing a bit of digging, I was convinced it was the real deal. What's more, the item I was after was much cheaper than elsewhere. I placed my order on a Thursday and it arrived swiftly on the Monday, all the way from Australia - pretty impressive stuff. I'm really happy with what I bought and I'll definitely be shopping with them again.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    High-end boots

    I'm really disappointed with the lack of communication and updates about my order. The tracking info still says the package is in limbo, and I've not had any updates even though I paid a lot for the boots. I was hoping for better service and transparency from the company, especially with such expensive items.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Swift delivery, good quality, reasonable prices

    I ordered from this website not long ago and got my stuff really quick. The things I got were nice and the prices weren't too bad. I'm well chuffed with what I got and will for sure tell my mates about this website. I reckon I'll be using it again in the future because it's a proper reliable online store.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Delayed order receipt

    I'm really disappointed with my experience at Cettire. I ordered my items over three weeks ago and they still haven't turned up. The customer service team hasn't been very helpful and can't give me a clear reason for the delay. I'm feeling frustrated and I want this situation sorted out quickly.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Bottega Mules purchase

    I bought a pair of shoes from this company recently, and I've got to be honest – I'm really disappointed. The shoes fell apart after just a few wears, and there's no customer support at all for repairs, returns, or exchanges. I got in touch with the original brand, and they were much more helpful and understanding. I won't be shopping for any luxury brands from this online boutique again, that's for sure.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Bargain purchase Zadig et Voltaire bag

    I wasn't sure about Cettire at first since I'd never heard of it and the prices seemed too good to be true. But I decided to take a chance and ordered a Zadig et Voltaire bag for £180 less than anywhere else. The bag turned out to be exactly as described and arrived in perfect condition. Delivery was free and it came through DHL's express service from Italy to the UK in just 5 days. I was amazed at how quickly it got here!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    International purchase, fast shipping, perfect condition

    I bought something from this website that was overseas and I was really chuffed with how quickly it arrived and the fact that it was in mint condition. It even came in the original box with all the tags still on, which was a nice touch and made me feel confident that it was the real deal.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Luxurious handbag purchase

    The process of ordering was really smooth and hassle-free, I didn't have any problems finding what I wanted on the website. I liked that they kept me updated throughout the whole purchase which was great. When my handbag finally arrived, I was pleasantly surprised at how good the quality and design were. The packaging was also really well done, it was obvious that they took good care of my item. To sum up, my experience with this retailer was outstanding and I will definitely shop with them again in the future.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Selection and delivery experience

    I've recently bought something from this website and I have to say, I'm pretty happy with how it all went. They've got a great range of products to choose from, and I managed to find just what I needed. The delivery was quick and the item turned up in perfect condition.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    High-quality items at affordable prices

    I've got to say, I've just bought a few things from this shop and I couldn't be happier with how it all went. Right from ordering to getting the stuff, it was all smooth sailing. The quality of what I got was even better than I expected, and the prices were really fair for what I got. I'm pleased I found this place and I'll definitely be back for more shopping down the line.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Handbag purchase

    Cettire offers great prices on a range of handbags. The bags are genuine, and the delivery service is dependable and trackable. I have bought from Cettire several times and always had a positive experience. One thing to improve would be to include measurements and detailed colour descriptions (instead of codes) in the product info. Also, it would be helpful to have more photos showing the interior of the bags and how they look when worn.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Quick international shipping

    I just bought something from Cettire and their international shipping was really fast. I was surprised how quickly my stuff got here from Europe. The packaging was secure and the clothes were definitely real, which was a big relief. But I'd suggest being careful if you're ordering from the U.S. and spending over $800 in one go, as you might end up having to pay customs taxes.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Shoe purchase

    I bought a pair of shoes from this company not long ago, and I ended up getting something totally different from what I actually ordered. I got in touch with customer service, sent back the wrong item as they told me to do, but still haven't received my refund. It's really annoying and disappointing that I haven't got my money back yet. The whole customer service experience has left me feeling frustrated and let down.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Sandals

    I bought a pair of sandals from an online shop not long ago, and I was pretty let down by the whole thing. The sizing details they gave were way off, so I had to send them back for a bigger pair. And to make things even worse, the bigger size cost more money. On top of that, I had to cough up £20 just to send them back. It made me feel like I'd been ripped off and left me feeling pretty fed up with the whole shopping ordeal.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Affordable prices, quick delivery

    I was really impressed by the prices on this website, they were so much better than the other online stores I checked out. Plus, the delivery was super quick - my order arrived in just 4 days! I also loved that the products were genuine. Overall, I'm really happy with my purchase and the service from this website.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Fast shipping, impressive delivery speed

    I was so impressed with how quickly my order was dealt with at this online store. I mean, I placed my order and it was shipped out within 24 hours! And get this - the package made it all the way from Italy to my doorstep in Asia in just three days! It was crazy how fast everything happened. I have to say, I am really impressed with how well they handle their shipping and delivery. It was definitely top-notch!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Super fast shipping

    I ordered something, right, and it arrived really fast. I reckon it would be really great if they had a loyalty scheme for people who are regular buyers. You know, like earning points for discounts and all that.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Bottega Mules Black

    I recently bought a pair of Bottega Mules in Black from an online boutique. Unfortunately, after just three wears, the mules broke, making them impossible to wear. I tried to get them fixed, returned, or exchanged, but the company didn't offer any options. On the other hand, I bought the same pair in white directly from Bottega a year ago, and they're still in perfect condition. When I contacted Bottega about the issue with the black mules, they said if it had happened within six weeks of purchase, they would have sorted it out with a repair, replacement, or refund. It's really disappointing to see luxury brands being sold through online boutiques that don't seem to care much about their customers or their products.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Fast shipping, exactly what I wanted

    Oh my gosh, I was absolutely over the moon with my order from this shop! I received my items really quickly and they were exactly what I was looking for. I was a bit worried at first because I heard some negative reviews, but everything worked out amazingly well. I will definitely be purchasing more from here in the future, no question about it!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Michael Kors's bag

    Awful! Do not buy! I bought an expensive bag on their website, used it 5 days and the handle ripped. I contacted customer services and basically was told it was my fault. Well I've had dozens of bags over the years and none have ripped after 5 days... especially since I only used it a few hours each day and I am very careful with my things, so the bag was clearly defected. I tried to get customer services to take some responsibility for items they sell and was told to take it to a repair shop as this was not their concern. I even got attitude from a Manager who replied to my email saying she would no longer reply to me! Rude! Honestly! Avoid!