DankStop4 reviews
This score is based on 4 genuine reviews submitted via BritainReviews since 2026.
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they phoned, apologised and refunded me straight away. Not perfect, but that refund was the moment I actually felt satisfied.
Sorted after a slog
they offered a replacement or refund and arranged collection, which was a relief. Not ideal, but at least it was fixed in the end. Compared with other vendors I’ve had worse silence from, so I’m actually glad it was resolved.
Not the quickest, but eventually a human showed up
frustrating, disorganised ordering and patchy communication, but at least eventually a real person picked up and promised to make it right. That’s not the same as great service, just… less rubbish than complete silence. If you’re buying something you absolutely need quickly, I’d shop elsewhere. If you can wait and are willing to chase, you might get there in the end. Oh, and avoid subscribing just because their emails nag you — I’d rather deal with proper stock info than extra marketing.
Not worth the faff
I was sat at my laptop, cup going cold, wondering why a simple order turned into a small saga. Placed the order, waited a week and heard nothing — no shipping note, no tracking, not even a “we’ve got it”. Calling them was fun in the sense that you get redirected to “please email us” every time, which felt a bit like being passed around. So I started emailing, probably too often really — about eight messages in seven days, if I’m honest. Not a peep back. I phoned again a couple of times, was promised a reply by the end of the day twice, and of course those never arrived. In the end I had to call and basically refuse to hang up until someone actually processed a refund. Once the person who cared about helping finally turned up on the line, the cancellation and refund took minutes. Strange that it was so quick when they bothered. Oddly, a week after that I woke up to a flood of replies — the same canned message to every single one of my emails — which just felt like rubbing salt in the wound. Compared to other shops I’ve used (one in particular who answered within hours and even sent a text when my parcel was delayed), this was sloppy. The surprise here was that refund speed — once someone took it seriously — and that I didn’t have to fight for the money in the end. Still, the delivery and customer service experience was poor overall; I wouldn’t risk it again.
About DankStop
DankStop is a company name used in the Netherlands for a retail concept associated with fuel stations, typically offering convenience-shop items such as snacks, drinks and everyday essentials for travellers and motorists. These locations are geared towards people on the road, including commuters and long-distance drivers, and are commonly positioned to provide quick, in-and-out purchases alongside refuelling.
This information is based on publicly available data and is provided for orientation purposes only.
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Online shopping | Merchandise Reviews & Experiences
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Last update: May 2026
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Review with most votes
Not worth the faff
I was sat at my laptop, cup going cold, wondering why a simple order turned into a small saga. Placed the order, waited a week and heard nothing — no shipping note, no tracking,... Read onBy: A. Morgan