Philip Morris & Son

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Philip Morris & Son

60% Would buy here again

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Spotlight: What are our customers saying?

M
Martha Peckward
Every month, I and my husband Brian visit Phillip Morris & Sons and it has been more than 5 years now, buying bathroom and kitchen accessories from there. We need soap holders, dryers, fancy ba...Read on
S
Sam
Horrendous customer service from Louise on email. Sizing on the website for Blundstone boots is confusing and the incorrect EU conversion is listed to the size you receive. Complete refusal to ref...Read on
J
Jackie Minihane
Easy to order, prompt delivery and good price. However after just 3 months (summer) use boots leaked. Contacted customer services who answered promptly telling me that I could return boots to them ...Read on
T
T Smith
Expensive product, can be found direct from Lotus Grill for half the price. Read on
S
Sue Barker
Beware a company who offer probably the worst customer service I’ve ever received ... from top to bottom this lot unite to rip of customers with process of returns even when there are,by admission ...Read on

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    Phillip Morris & Son is my first & last stop for houshold items

    Every month, I and my husband Brian visit Phillip Morris & Sons and it has been more than 5 years now, buying bathroom and kitchen accessories from there. We need soap holders, dryers, fancy bathroom stuff, kitchen appliances, household items, daily accessories, cookware, most of the things required - We straightly come here. We often buy online from there website. However, we are lucky enough to live in Hereford, a few kms away from their store. Delivery is great, prices are worth and they have nearly everything regarding home.


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    Blundstone Boots

    Horrendous customer service from Louise on email. Sizing on the website for Blundstone boots is confusing and the incorrect EU conversion is listed to the size you receive. Complete refusal to refund the £7 postage it cost to return. Won’t be shopping here again!


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    Barbour wellingtons

    Easy to order, prompt delivery and good price. However after just 3 months (summer) use boots leaked. Contacted customer services who answered promptly telling me that I could return boots to them for inspection - could take 4 weeks! So i have had to resort to wearing plastic boots in leaky boots until i can get another pair of wellues. Needless to say i will not purchase from this firm again and will never buy Barbour again. Boots not fit for purpose.

    Philip Morris do have an efficient returns service and the turn around can take a week to process on average. All items have a 1 year warranty and Philip Morris do have their own testing proceedures but unfortunately if warranty credits or refunds are required from Barbour then unfortunately Barbour can take 4 weeks in the current COVID situation. Often Barbour will be quicker than this, but it would be unfair to say less than 4 weeks when inspection time is unknown as it also depends on the fault. Fault rates are very low with Barbour products but like all brands faults can happen from time to time. We're very sorry your boots have a fault and you're welcome to return them at a time that best suits you within the 1 year warranty.


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    Lotus Grill gel

    Expensive product, can be found direct from Lotus Grill for half the price.

    This is not entirely right, the Gel may be slightly cheaper but the delivery is £5 from Lotus Grill so Philip Morris still offer the best deal and value for money.


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    Never again!!!!!!!!

    Beware a company who offer probably the worst customer service I’ve ever received ... from top to bottom this lot unite to rip of customers with process of returns even when there are,by admission , sizing issues .... they claim they are ‘too small to offer service like John Lewis’..... as a small family firm they should be excelling in an effort to secure custom in a competitive market .

    Thank you Sue for all the reviews you have left around the internet, good or bad it's appreciated. I'm sorry that the item you bought was unsuitable. This does happen and we're always happy to accept returns for exchange or a refund. Unfortunately like most companies, if you order the wrong size then you have to pay for the return. Other larger companies may charge more for their goods and offer free returns, whereas we try to offer the best price on your first visit. If you require sizing advice please don't hesitate to contact us, our customer service team would love to help you.


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Philip Morris & Son

If you need clothes or items for your home, you have many places that you can go to. But what is the best place to go to?Philip Morris & Son is one of the companies that you can choose from. But what is the quality and service of this company? That is what other customers with hands-on experience can tell you about. Read their reviews, experiences, compliments complaints and ratings to find out if Philip Morris & Son can tell you. Read their customer reviews to find out whether Philip Morris & Son is the kind of company that you want to spend your money at.

About Philip Morris & Son
Philips and Sons is a department store. They sell country clothings my brands like Barbout, Beretta, Ariad, Sealand, Dubarry, Hunter, Jack Murphy, Le Chameu Country, Icebreaker and their own brand. These brands also sell boots, country wear and accessories. They Kitchen & Home category includes kitchen storage, thermometers, willow baskets, hampers, kitchen utensils & essentials, flasks, insulated containers, iron boards, breadbins, food containers, canisters, food preserving jars, kits, brins and bin linens, electrical kitchen appliances, pots, pans, baking equipment and more. They offer brands like Morphy Richards, Leifheit, Stellar Cookware, Le Creuser and more. In their bathroom department you can find shower heats, toilet seats, shower mats, bathroom mirrors, scales, shower caddies, bathroom shelves, soap holders, baskets, toilet roll holders, toilet brushes, towel hangers, robe hooks, tooth brush holders, tumblers, dryers, body massagers and heritage bathroom accessories. You can choose from brands like Miller, Samuel Heath, Robert Welch and more. If you are a fan of hunting, they also have stuff like shooting targets, lamps, accessories, items for dog training, hearing protection, decoys, cartridge belts, bowman clay traps and more. And they also sell suitcases, hardware, garding tools tableware, linen and toys


Service of Philip Morris & Son
Of course you can visit their shop, but you can also easily buy items on their webshop. They will deliver it to your home. You can find the delivery information on their webshop.

Complaints, Compliments or Tips for Philip Morris & Son
Do you already have experience with Philip Morris & Son? Maybe you own a piece of clothing that was made by them of garden equipment or toys from their store. If you do, you might be able to tell us what you think about this company. What can you tell us about the quality of the products that they sell? Does the web shop keep to their promised delivery dates? And how does customer service handle any complaints that you throw at them? Do they help you solve the problem or do they leave you to figure things out yourself? Let us know by leaving a customer review with your experience, opinion, rating and more. Other people can benefit from your review because it will give them a better view of the company and make it easier for them to decide whether they should visit or avoid Philip Morris & Son

What do people think about Philip Morris & Son? Read customer reviews about this department store for clothes, kitchen appliances, bathroom stuff, schooting etc