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BEST QUALITY IN DIVAN BEDS
i wanted to buy and replace my old bed, however we wanted to buy divan beds. DBC are really nice online option which allows an amazing range in beds.. we get our bed yesterday and the look is nice, more than average. also the storage is pretty cool.
however, i will advise you to look closely when you book the bedSingle crib divan base
Item was poorly made, the padded which cost extra consists of scruffy pieces of fabric stapled directly on the wood, looks like a 5 year old attempted to do it, absolutely appalling that this was allowed to be sent out to a customer,
Serene double divan + Mattress
Nothing positive although they stated the cost should RRP of over £800, I paid £550.
I was suspicious as soon as the packaging arrived. The mattress had no labelling at all, other than it was made by jovial beds with a website quoted that doesn't exist. If this bed has 1500 pocket springs I would be amazed.
I wish I had read this before ordering and then today receiving a very poor quality over-priced divan and mattress. On sale at nearly £600 for a double divan said to be of Hotel standard... They don't say the hotel in question is Faulty Towers!Windsor Cream 3 in 1 Guest Bed pull out trundle with Mattresse
I have only had the beds for 5 months and they are both broken. Very poor quality for the price. The nails holding the frame together are not strong enough, they just fall off. I’m really quite upset that I spent almost £500 on two single beds for my kids that didn’t even last for 6months.
Divan Bed with mattress
Customer service is extremely poor, the phone number has never gone through.
The bed base comes with defects and no holes to put screw in at the bottom. Sales even asked customer to drill the holes themselves and refused to return and refund. Plus also charge 20% of the price plus £30. Still disputing with the sales after few days. One sale said it was defect and then the second sale said it isn't and asked me to make a holes myself. The color doesn't match the color on the website, very ugly bed. Don't use this website to buy the bed, go to the big shops, like John Lewis, Habbitat for a better customer service. Divan Bed Warehouse is horrible, don't use them.Windsor Divan Bed Set with Button Headboard
Service was great but the bed it self is crap, it doesn’t come with enough support,
So had to do a little wood work on it
But suppose you pay for what you getNot to be trusted
This company is not to be trusted. I had a very rude general manager accuse me of deception over the telephone. Simply because his drivers 'con' my son into paying an installation charge, which by their own admission was double the amount.
The general manager tried to belittle me by offered 100 as a gesture of goodwill, but that never came and as a consequence. I will be posting this message on Twitter, Google and on as many social media sites to warn potential customers to be very careful when dealing with this firm.
Please read their terms and conditions. They have written them to ensure that you have minimal rights.
Buy cheap and pay twice. You have been warnedMemory Foam Bed and Mattress
Never again!! They have given the worst service I have ever got in my life. The delivery was fine. They delivered the bed frame then the mattress a few days later. The mattress quality wasn't good and it didnt fit the bed frame was too low in depth. I have been back and forth with these people through emails. They wanted pictures I send what they ask and they refuse to take back the mattress. They even go as far as to accuse me the customer of removing a layer. For 2 weeks straight they refuse to return the product. So I reported them to trading standards.
Zip link bed
The ordering process on the website was fairly smooth, but that's the only positive I can think of for this joke of an outfit. When we ordered our bed the website said it would be up to 10 working days due to corona virus, which is understandable. Almost a month later a bed arrived. Somebody else's bed. Then began a game of trying to get in touch with someone who could sort it out. Calls, emails and their contact form went mostly unanswered. I'm not sure what the point of the little girl who answers the one phone number is. All she does is take your name and number and get extremely rude if you try to say more. The company should save money and replace her with an answering machine. It would actually be more effective. But anyway 6 weeks since ordering we still don't have our bed. Their utter incompetence at being able to book a courier to collect something from one place and take it to another astounds me. They still haven't got it right yet. We have had to delay opening up our holiday cottage for bookings during peak season because of this fiasco. Save yourself money and hassle and use another company.
An overpriced CraP Bed sold by fraudsters
Advertised as 1000 pocket springs with 2 inch memory foam paid £379.05 supposedly half price.
In reality, poorly put together coil sprung mattress that has given both myself and my wife a bad back and neck pain.
awaiting our day in court so as to expose these con artist to the consumer and hopefully have one or more sent to JAIL.
Please do not be fooled by there cheap prices, their cheap because its SH1TE.I wish I had read this before ordering and then today receiving a very poor quality over-priced divan and mattress. On sale at nearly £600 for a double divan said to be of Hotel standard... They don't say the hotel in question is Faulty Towers!
Took my money but haven't heard from them
Over a week and a half ago I ordered a bed from Divan bed Centre. They took my money less than 24 hrs later. I am still waiting to hear from them.
I phoned them today and a very unhelpful man told me no one was around to help me at this very moment.
So I'm still waiting and have no idea what is actually happening.
Very bad service.
I would avoid this company...
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I’m so glad I read this I was just about to purchase from them!!