Are you looking for a custom piece of jewellery? Or are you shopping for the perfect gift for a girlfriend, mother, sister, or anyone with an interest in high quality jewellery? Dower & Hall is a British brand that produces top quality, delicate and finely crafted jewellery. Read on to learn more about their company, then check out some customer reviews to see what previous shoppers have thought of their experience and product!
About Dower & Hall
Based in London, Dower & Hall is an online retailer of high end jewellery, produced with the intention of being treasured. Their luxurious collections are produced with unequalled quality and with a passion for the finer things in life. With these products they intend to offer customers a timeless piece of art to hold dear and be proud of.
Watch this Dower & Hall commercial to see how their jewellery is produced.
Customer Services: What this company does and can offer their customers.
The Dower & Hall range of products are divided into five categories: Jewellery, Collections, Precious, Bespoke, Personalised. The Jewellery range further divides into Jewellery (lockets, bracelets, cuffs, pendants), Metal (silver, 18CT white gold, platinum, palladium) and Birthstones (garnet, pearl, saphire, ruby). The Collections have two subdivisions: Collections (Pebble, Twinkle, Sealed with a Kiss, Misanga Bracelets, Luscious Letters, Pearlicious and Dewdrop) and Gifts (Gift Vouchers, Jewellery Boxers, Personalise your own locket, necklace or bracelet). The Precious items are categorised into sections of Precious (Moghul, Peacock, Precious Dotty, Precious Pearl and Phosphorescence), Marry Me (Will You Marry Me?, Engagement Rings, Wedding & Eternity Bands and Wedding Ring Sets), Metals, Types (rings, earrings, bracelets, cuffs, necklaces, pendants).
Customer Reviews: Share your thoughts about this company! Strengths? Weaknesses?
What do you think of Dower & Hall? We would love to hear your opinion of their services if you have either shopped from them or simply taken advantage of their website and the information on their website. For example, what do you think about the construction of their website? Is it easy to use? Have you recommended this company to a friend? What do you think of their range and selection of products? Would you say that their products are high quality and have an attractive aesthetic, are they well designed? What do you have to say about their value for money? Are they overpriced? Share your thoughts on these matters in a customer review to let others know what they can expect from this business.
What do Dower & Hall customers think of their products? Read & write customer review about their necklaces, bracelets, rings & personalised jewellery.
Read independant reviews, consumer experiences, feedback and complaints right here! Get to know the best shop place your (online) order. Everybody together now decides which shops are worthy and which aren't!
Horrible HORRIBLE HORRIBLE management!! The manager Lauren isn’t polite at all - and yes I am naming and shaming her. Absolutely appalling behaviour! Why be a retail manager if you cant handle customers??!! Isnt that your job? :)
I went in last monday - Not a fun environment to be in! Sorry, but the staff are definitely horrible people. The creative director needs to get rid of them!! Nasty nasty people. Learn some manners!!!!!
Every so often I would visit the Liverpool Street store, as I work very close too it - I admire the jewellery and elegance of it. However, I am very sad to voice this of such horrible people Lauren (the manager) and Lucy the sales assistant. I have never experienced such horrible customer service in my life. They were really unhelpful, very rude and ignorant. They were rude to their other colleague (who was so lovely to me and I spoken to her on several occasions - didn’t catch her name) I assume she was new there (sweet girl)!! - DO NOT TREAT PEOPLE LIKE RUBBISH! IT IS HORRIBLE! I never leave reviews, however - this was a must and I avoid this shop and I will not visiting again. :)
I think this may be catching on. I have visited Dower and Hall store for years now. However, moving to London made me want to visit the store in Liverpool Street. The manager isn’t the friendliest person, she does not smile, looks bored out of her mind when she is speaking to a customer. My point is she was very rude, impatient and not helpful at all - she was really rude to her colleague yesterday. I don’t like how the staff are treating the costumers. The creative director himself is lovely!! I just think they need to hire a new manager who is willing to help and doesn’t have a face like a slapped ass (sorry had to be said!!!) - :)
100% agree with the comments! The jewellery I lovely, However - I think thr managment team needs to be changed maybe and everything else will be okay. - I would still buy from the brand but wouldn’t go into the store because I dont want to associate with rude people.
I love the shop in liverpool street - the jewellery itself is impeccable!! However, I did not like the member of staff, I believe she is the manager - To be talking about customers so negatively as soon as they left the shop. I am really disappointed as I wont be returning back to the shop.
Last month we (along with) my family could dare to select some extraordinary earnings, bracelet and one ring with diamond stone. There was nothing to discuss about quality and class, in fact these all jeweleries were out our range but we purchased for marriage purpose. D&H is not suitable and affordable for very common earning person what I could understand. Secondary, jewellery boxes was so good I had never seen before. So this is a very good shop, better you visit, select,see the prices, value the class, and great people of Dower. I may wrong, but they have big collection and none of them are rejectable. Just a question of money.