DQT Reviews

: 22
86% Would buy here again

Most relevant positive review

  2024-05-26
Tie purchase
I ordered a tie and it turned out they didn't have it in stock. They got in touch with me vi... Read on
megan

Most relevant negative review

  2024-02-17
My recent purchase
Oh my gosh, I had the most awful experience with this company! I ordered some things and they wer... Read on
Selina Walsh

Review with most votes

  2019-04-24
Appreciable
One wedding waistcoat wrongly sent to me in different color shed which was not selected by me at ... Read on
Jaison

Reviews (22)

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    Cumberband and Bow Tie purchase

    I bought a cumberband and a matching Bow Tie just before Christmas. But, when my order arrived, the Bow Tie was a tie-your-own one instead of a pre-tied one. At first, I didn't really pay much attention to it. Then a couple of months later, I decided to get in touch with the customer service team to check if they had the pre-tied bow tie that went with my cumberband. The lady I spoke to was really nice. She sorted out my previous order quickly and told me they had a pre-tied Bow Tie that matched. She sent it out that day, free of charge, and even gave me a prepaid envelope to return the wrong Bow Tie. The whole process was really easy and smooth, and I was so impressed with the great customer service I got.


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    Large quantity of ties for a wedding

    I recently bought a bunch of ties for my wedding from this company. Everything went smoothly from placing the order to receiving it. The ties arrived quickly and were really good quality, which made me happy. However, I changed my wedding colours later on and needed to return the ties. The return process was easy, and I ordered a new batch of ties without any problems. The customer service was amazing throughout both orders, the staff were so helpful, friendly, and knew their stuff. The quality of the ties for the price I paid was brilliant, so I would definitely recommend this company to others looking for ties.


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    Lilac swirl ties and bow ties purchase

    I ordered 2 adult Lilac Swirl ties with pocket handkerchief and 2 children's Lilac Swirl bow ties from this company not long ago. I was a bit worried about the delivery time, but after waiting for a week, I was really pleased with the quality of the products. The ties look even nicer in real life than they did on the website, the colours are exactly like the online picture. They are really good quality and will be perfect for the wedding I bought them for. All in all, I am very happy with my purchase and would definitely recommend this company to others.


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    Black grenadine silk tie

    I recently bought a black grenadine silk tie from the website and I have to say I am really happy with my shopping experience. I ordered it on a Friday afternoon and paid a bit extra for the 1st class delivery. To my surprise, the tie arrived the next morning on Saturday. The quality of the tie is really good and the price was fair. The whole process of dispatch and delivery was really fast and I couldn't be happier with what I bought. I'm a very satisfied customer and want to say a big thank you to the company for their amazing service.


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    Tie purchase

    I ordered a tie and it turned out they didn't have it in stock. They got in touch with me via email and phone to suggest a different one or give me a refund. I decided to go for a similar one and it arrived really fast. The quality of the tie is great and what's amazing is that it was only 8.99!


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    Awesome tie purchase!

    I recently bought this really awesome tie from an online store and I was genuinely impressed with it. I received it quite promptly and I absolutely loved it. I will definitely be ordering from there again the next time I need a tie because it was just so good and I really, really liked it.


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    Plain green tie purchase

    I needed to buy a plain green tie for a formal occasion and couldn't find one in local shops. After looking online, I found this company and decided to order from them. I was happy to see they offered free first-class post delivery, which made me less worried about getting the tie on time. The tie was only £6.99, so it was a good price for me. I ordered on Wednesday and was surprised to get it in Friday's post, right before the event. I was really impressed with how fast they delivered and the great service they provided.


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    Wedding ties and handkerchiefs

    I'm in charge of ordering ties and handkerchiefs for a wedding protocol/ushering team, so I decided to go back to DQT for their reliable service. And let me tell you, they did not let me down - their selection is massive, the quality is top-notch, and their customer service is exceptional. Ordering was a breeze and the delivery was super quick, which just made me even happier. I'll definitely be a repeat customer. Thanks a lot, DQT, for making what could have been a stressful task so much easier.


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    Wedding Ties

    I thought I'd order a couple of tie and handkerchief sets from this shop to check them out before my wedding. They came pretty quickly, which was nice. I wasn't too keen on one set, so I sent it back and got 5 more sets of the other design. The refund for the returned set was dealt with promptly within a week, and the second order arrived on time too. All in all, I had no problems with my order, and I was really happy with how good the ties and handkerchiefs were, and how fast they were sent out.


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    Pink polka dot tie and pocket square purchase

    I was really pleased when I came across this website while looking for a pink polka dot tie and pocket square. I wasn't sure at first because the prices were so low, but I decided to go ahead and order anyway. I was so happy when the items arrived the next morning at 11 am and they were even better than I expected in terms of quality and colour. I was really impressed with what I got. I think I've found a gem with this website and I'll definitely be coming back to buy more in the future.


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    Bow ties for my wedding

    I completely disagree with the negative reviews I came across online. My experience was absolutely fantastic. I ordered some bow ties for my wedding online and they arrived really quickly. The quality of the items was outstanding and the colour was exactly what I wanted. They even included an extra bow tie for free, which was a lovely touch! I am thrilled with my purchase and the price was very reasonable. Definitely deserving of 5 stars, thank you so much!


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    Tie and accessory purchases

    I've bought loads of ties and accessories from this company and generally, I've been really happy with them. There was one time when there was a mistake with my order, but they sorted it out quickly and in a really professional way. Even though that happened, I've found the quality of their products to be good and their customer service to be excellent. I like how they pay attention to the little things and are willing to do more to make sure customers are happy.


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    Tie purchase

    The tie I ordered was really good quality and had a nice price. But when it arrived, there was a mark on it which was a bit disappointing. I got in touch with customer service and they got back to me super quickly. They told me a new tie would be sent in time for the event and it arrived looking great. All in all, I was happy with the tie, the delivery, the price and the amazing customer service.


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    Speedy service, seamless experience

    I was really impressed with how quick it all was, from ordering to getting my stuff in just a few days. Everything was done so fast and smoothly, it was proper good. The service was spot on and I'm well chuffed with how everything went with my shopping.


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    Silk ties selection

    I bought a couple of silk ties from this company recently and I have to say, I was really impressed with the variety of options they had for all sorts of occasions. The quality of the ties is top-notch and I managed to find exactly what I needed. On top of that, ordering was easy and quick, and my items were sent out promptly.


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    My recent purchase

    Oh my gosh, I had the most awful experience with this company! I ordered some things and they were meant to arrive really quickly, but they actually took ages. When I tried to contact them about it, they were so rude! They didn't seem to care at all that I was upset. And then they tried to blame someone else for the delay, like, seriously? And on top of it all, they wanted me to pay to return the items when they eventually arrived. Like, who has time for that? I wouldn't recommend ordering from them, check out the other reviews before you do.


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    Parcel delivery

    I received an email letting me know when my parcel would arrive, and it came exactly as promised. The delivery driver was very friendly and even said goodbye and waved at me. I believe this company is excellent and I would highly recommend them for parcel deliveries. Great job, really!


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    Bulk tie order for events

    I recently bought a bunch of ties for a special event, and I have to say I was really impressed with the quality and how quickly they arrived from this company. The ties matched the description on their website perfectly, and the delivery was super fast - I got my stuff in just 1 day. I'd definitely recommend this company to anyone needing ties for weddings, birthdays, or school events.


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    Overcharged - Terrible Customer Service

    I ordered something online and ended up being charged twice for the same item! It wasn't my fault, but DQT didn't send me two items, they just took my money twice. When I tried to sort it out with them, a lady named Lora was completely unhelpful. I spent ages chatting with her online and didn't get anywhere. Luckily, I paid with a credit card so I called them and had the extra charge reversed. DQT said they would contact me to resolve the issue, but they never did. I wouldn't trust them! If you do have to purchase from them, make sure to use a credit card for added protection in case they make a mistake like they did with me.


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