Ethical Superstore21 reviews
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Received defective item, unfair refund policy
I bought a few things recently, and one of them was faulty when it arrived. So, I took it back to the shop in line with their return policy, hoping for a proper refund. But to my surprise, I only got half the money back. It basically meant I had to pay the full price for the rest of the items in my order. They didn't say anything about this sneaky and unfair move in the fine print, so customers like me are left feeling cheated by their shady tricks.
Ethical stuff
I recently purchased some ethical items, but unfortunately they were delivered to the wrong address. I've been trying to reach out to them about the issue, but they're not responding. It's really frustrating, you know?
Essential organic tinned and bottled goods
I hadn't used this company for a while, but I decided to order a range of tinned and bottled goods from the Essential organic range. These products aren't easy to find around here, so I was happy to see that Ethical Superstore had them in stock. When my order arrived, it was nicely wrapped and the postage cost was fair given the size of the box. All in all, I was really pleased with my purchase.
Quick dispatch, good quality, easy website
I was really impressed with this website, they sent out my order super fast. The stuff I got was really good quality, definitely worth the money. The website was easy to use and I had no trouble finding my way around. I would definitely recommend it to other people, top-notch experience all around.
Eco-friendly household products
Absolutely shocking service from this company! I've had nothing but trouble with Dpd deliveries in my last three orders. This time, they just decided not to bother delivering my package and didn't even bother letting me know. The company did send me an email saying I'd get a partial refund for the things that never arrived. When I phoned customer service to find out what was going on, I was met with complete uselessness and a total lack of compassion. The person on the phone said there was nothing they could do and didn't even say sorry for the inconvenience. I am so frustrated with how badly this has been handled. Ethical Superstore really needs to think about ending their partnership with Dpd because this isn't the first time I've had delivery problems with them.
Various eco-friendly products
The products were great and the delivery arrived quickly. I just wish there were more options without scents for customers like me who are sensitive to strong fragrances, even if they're natural. Sorry for the rant, sometimes I just need to let off some steam.
Organic skincare products
I recently ordered some organic skincare products from an online store and I was really impressed with the quality. They lived up to my expectations, which was great. However, in my last order, I got the wrong product. It was quite expensive and also big, so I was a bit worried about how to return it. Luckily, when I contacted customer support, they were absolutely fantastic. They quickly sorted out the return of the wrong item and sent me the correct one without any delay. I was really impressed with their customer service and it has definitely made me a loyal customer, knowing that any problems will be taken care of promptly.
Fairtrade, Organic, Sustainable products
I've been using this online store for years now and I've always been impressed with their service and products. They have a great selection of Fairtrade, Organic, and sustainable products which is exactly what I need to be eco-friendly. I own a B&B that's won a Gold Tourism Award, so I count on Ethical Superstore to supply me with the best products for my business.
Various eco-friendly household items
I recently bought a bunch of eco-friendly bits and bobs for the house from this online shop, and I've got to say, I was really impressed with the whole thing. They had loads of stuff to choose from on the website, and I managed to snag some really good deals on things I was after. It was a nice surprise to be able to earn vouchers from my purchases too. The items I got were packaged really nicely and they arrived right on time, with updates about the delivery keeping me in the loop.
Bamboo toothbrushes
I recently bought a pack of bamboo toothbrushes from this company and I have to say, I'm super pleased with how it all went down. The order arrived in no time at all, and to top it off, the packaging was sustainable, which was a nice touch. They kept me in the loop with regular email updates, which I found really helpful. And the price? Well, it was the best deal I could find online, so naturally I was over the moon with that. All in all, I would totally recommend this company to anyone looking to buy eco-friendly products.
Cool stuff
I absolutely adore shopping at this place! They've got tons of amazing stuff that's not only good for the planet but also super practical. I always pop in here to pick up eco-friendly products such as reusable straws and bamboo toothbrushes. The customer service is top-notch as well, everyone is incredibly friendly and helpful. I also appreciate the fact that they offer a great variety of items for different occasions, such as birthdays or Christmas. Keep doing what you're doing, Ethical Superstore!
Easter chocolates purchase
I recently bought some Easter chocolates from this shop and I have to say, I was really impressed. The selection of ethical and sustainable chocolates was amazing, and they had clear labels for dietary needs like dairy-free, gluten-free, vegan, and no palm oil. It was nice to see a company putting so much thought into their products. What really caught my eye was the attention to detail in the packaging - everything was well-protected and arrived in perfect condition. Even when one of the eggs was broken, the customer service team sorted it out quickly. Overall, I was really happy with the choices available and how well my order was packed and shipped.
Eco-friendly household cleaning products
I absolutely love using eco-friendly household cleaning products in my home, so I was really happy when I came across a fantastic range on this website. Recently, I had a bit of an problem with a bathroom cleaner bottle leaking during delivery, but I decided to reach out to customer service by email. They got back to me quickly and were really nice about it. They sent out a replacement product the very next day, which I thought was really impressive. I was genuinely impressed by how good their customer service was and the way they handled the situation.
Allergy-friendly household cleaners
Fed up with supermarkets that don't appreciate quality products? Don't worry, this website has everything you need for all your environmentally friendly cleaning needs. I've been using Ecover for years and Ethical Superstore is a godsend when it comes to getting hold of it.
Ethical products
The range of ethical products on this website is really impressive. I like that the company itself is rated highly ethical by Ethical Consumer. However, I've had a few occasions where things I've ordered arrived damaged because of bad packaging. The great customer service is what makes up for it - every time I've let them know about damaged items, they've quickly given me a refund without any trouble. In general, I'm impressed with their dedication to ethics but they should definitely improve their packaging to stop things getting damaged in transit.
Ethically sourced products
As someone who cares about what I buy, I really like that this shop has a good variety of products that are sourced ethically. They've got something for everyone, which makes it easier for people like me to choose more sustainable items. And the prices are fair too, especially considering how good the quality is and the fact they meet ethical standards.
Regular purchases
I absolutely love shopping at this place all the time because they're so good at fixing any problems quickly. It's amazing that I can filter my search by plastic-free options, and they stock such a wide range of products from fantastic suppliers!
Glass Christmas presents
I bought some glass gifts for Christmas from this shop, but sadly they turned up broken. Even so, I was really pleased with the amazing customer service I got. I didn't even need to get in touch with them - a new one was on its way within two days. The fast and helpful reply from Ethical Superstore really impressed me and showed me they really care about making their customers happy. Thanks for sorting everything out so quickly!
Box of 12 Lemon Cookies
I recently bought a box of Lemon Cookies online, but unfortunately, the first box I got was filled with soft biscuits. I contacted customer service and they sent me another box, but this time the cookies were broken. I emailed them a photo but got no response. When I called, I was kept on hold for ages and only offered a £5 voucher for my troubles. Some of the cookies in the second box were all powdery, so they weren't good for gifting to my mum. Because of the poor quality and bad service, I've decided to return the biscuits as it was just a waste of my time and money.
Eco-friendly products in good packaging
The variety of eco and human-friendly products is really good, and the prices on special offers are excellent. Also, all the items come in eco-friendly packaging, which is a big bonus for me. However, I do have to take away a star because of the excessive packaging and the use of unreliable couriers with bad work histories. It shouldn't be too hard to use sustainable packaging materials and choose trustworthy courier services, so I really hope you consider this feedback carefully.
About Ethical Superstore
Ethical Superstore is a retailer focused on offering products that adhere to ethical, environmental, and sustainable standards. Founded in 2004, the company provides a wide range of items, including food, household goods, clothing, and gifts, all sourced with consideration for Fairtrade practices, organic production, and eco-friendly materials. Ethical Superstore caters to conscious consumers who prioritise ethical consumption and sustainability in their purchasing decisions.
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Categories Ethical Superstore
Online shopping | Fashion Reviews & Experiences | Children & Baby Reviews & Experiences | Cosmetics & Personal Care Reviews & Experiences | Sport & Outdoor Reviews & Experiences | Homeware Reviews & Experiences | Electronics Reviews & Experiences | Office, Hobby & Party Reviews & Experiences
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Seite online seit: 29 September 2023
Letzte aktualisierung: 29 November 2024
Review with most votes
Something really cool and real
As name suggest, I came to know that ethical stores are having a really cool motto that they sell all those products where nothing bad happened to make or produce it. nothing or... Read onBy: Francis Connor