Oxfam Online Shop - Overall Rating based on 22 reviews

91% Would buy here again

Featured Reviews

Most relevant positive review

  2024-05-07
Quick email reply

I just wanted to say thanks for getting back to me so quickly, Oxfam customer service team. It really means a lot to feel like my thoughts are being listened to and appreciated.... Read onBy: D. Palmer

Most relevant negative review

  2024-01-27
Advent calendar purchase

I bought an advent calendar in early November, but didn't get it until halfway through December! The shipping note was printed on the 9th, so it wasn't Royal Mail'... Read onBy: Evie Robinson

Review with most votes

  2018-07-20
BEST ONLINE PLACE TO SHOP

Best place to shop DVDS, books, and some other products. there is clothings, jewelleries and lot of great brands to shop for MUST BUY PLACE. Read onBy: Fred Willi

Reviews (22)

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    Unique handcrafted jewellery

    I'm a loyal customer of the Oxfam Online Shop and I recently bought a unique handcrafted jewellery piece from their website. However, I've been really let down by their customer service. I returned the item for a refund and it's been a ridiculous four weeks before the refund was processed. On top of that, they're asking me to remove a PayPal dispute to speed up the refund process, which I think is completely unreasonable. The lack of efficiency and communication from their customer service team is really disappointing, so I won't be shopping with them again.


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    Quick email reply

    I just wanted to say thanks for getting back to me so quickly, Oxfam customer service team. It really means a lot to feel like my thoughts are being listened to and appreciated. Your fast response to my email made me feel like my worries were being taken seriously, which I really appreciate. It's really good to see Oxfam doing their bit to help out in tough situations, like the conflicts happening in Israel right now. Plus, the donation setup on their website is really easy to use and understand, so I had no trouble chipping in to support their efforts.


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    Charity shop experience

    I had a brilliant time shopping at an online charity shop the other day. The website was a doddle to use, and they had a fab range of stuff to choose from. Checking out was a breeze, and my order turned up right on time and in top-notch condition. It was clear they took care in packing everything up nice and safe for delivery - top marks all round!


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    Various items from Oxfam Online Shop

    As someone who shops at Oxfam Online Shop, I must say I've always been impressed by the great choice and quality of items they have on offer. It's not just about shopping, but knowing that your money is going towards a good cause, helping those who are in need. It's run by volunteers who put in a lot of hard work to support the less fortunate, so it's important to appreciate that. Some people may find fault with the service or prices, but it's key to see the bigger picture - every purchase at Oxfam is making a positive impact and helping to change lives for the better.


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    Second-hand clothing

    I bought some pre-loved clothes online the other day and I was really happy with what I received. The quality was great and matched up with the description perfectly. Everything was in good nick and the photos on the website were spot on, which made choosing what I wanted a lot easier.


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    My purchase was a super important charity donation.

    Oxfam is amazing for helping people in need worldwide! The staff in the shop are really friendly and make us feel at home. The manager is really cool too, always keeping us updated on how our donations are making a difference. Poverty is a huge issue, but Oxfam is working hard to change that.


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    Volunteering information session

    I recently had the joy of meeting two volunteers from the online shop I had ordered from and I have to say, it was a wonderful experience. Ayma and Mumina were both incredibly passionate and well-informed about the organisation's mission, and they kindly took the time to explain everything to me in great detail. This truly made a positive impression on me, and I felt an even stronger bond to the cause after our chat. I am truly thankful for their commitment and eagerness to share their knowledge with me.


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    Donation to help people in need

    I donated a little bit to help those in need, and honestly, it just made me feel so good. The man who picked it up was really kind, and it just inspired me to do even more to lend a hand. I reckon it's just really important to help out whenever we're able to.


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    Awesome items from Oxfam Online Shop

    This shop is really great, they've got loads of stuff to choose from. The prices are fair and the quality is top-notch. It's always clean and has a really welcoming feel to it.


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    DVD set purchase

    I bought a DVD set online not long ago, wanting to add it to my collection. It was supposed to be in 'as new' condition, so I was happy to pay a bit extra for that. The delivery was quick and the DVDs looked okay. But when I opened it, the smell was strong - like it had come from a home of a smoker. The case even had some yellow marks. It was really disappointing to get something that wasn't what I was expecting.


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    Second-hand clothing purchase

    The clothes I got from this shop were really cool and stylish. The best bit was they were second-hand, so I felt like I was being sustainable and helpful to the environment. It's great that the money goes to a good cause and supports people in need. I enjoy looking through the different items they have, and it makes me happy to know my purchase is making a positive impact on someone's life.


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    Vintage dress purchase

    I just bought a vintage dress from Oxfam Online Shop and I have to say, I was really impressed by the quality and uniqueness of the item. I really appreciate the effort they put into selecting such special pieces to sell. The prices might differ based on the brand or make, but it's definitely worth it for a good cause. The customer service was top-notch and I felt really valued. The delivery was quick and the dress arrived in perfect condition. All in all, it was a fantastic experience!


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    Unwanted charity donation request

    I wanted to share something that happened recently that really bothered me. My husband got some emails and a letter from a charity thanking him for supporting them. The weird thing is, he never actually donated or bought anything from them. They even asked him to sign up for Gift Aid on donations he never made. It's made me worry about privacy and protecting our data.


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    Advent calendar purchase

    I bought an advent calendar in early November, but didn't get it until halfway through December! The shipping note was printed on the 9th, so it wasn't Royal Mail's fault. Plus, they charged me £3.95 for postage on a £3.99 item! It's just crazy. What's even the point of having an advent calendar when most of the days have already gone by?


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    Variety of items

    I popped onto the online shop the other day to have a browse at what they had in stock. I must say, I was quite impressed by the wide variety of products they had on offer, ranging from clothes to accessories to bits and bobs for the home. The quality of the items really stood out to me, and I managed to find some one-of-a-kind pieces that I wouldn't have stumbled upon elsewhere. The website was user-friendly and I had a hassle-free shopping experience all in all.


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    Sustainable clothing purchase

    I recently bought some sustainable clothing from the Oxfam Online Shop and I've got to say, I was really impressed with the range they had. The clothes were top quality and it felt great knowing that my purchase was going towards a good cause. The website was simple to use and checking out was a breeze. All in all, my shopping experience with Oxfam Online Shop was really positive.


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    Donation, Charming Staff

    I donated on the website the other day and had a really good experience with the staff. Brian and Yoonis were lovely and very helpful when we chatted. Even though we couldn't set up a direct debit, we managed to make a one-off donation without any hassle. All in all, it was a nice experience and I liked how friendly they were.


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    cool clothes

    I recently bought some really cool clothes from Oxfam Online Shop and I absolutely love them! They fit me perfectly and the quality is incredible. Whenever I wear them, I feel like a true fashion icon.


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    Charity Fundraising

    I was really impressed by the charity fundraising team that popped by my house. There were two really polite and passionate guys, Marc Baffoe-Bonnie and Nuur Hassan, who represented the cause so well. It was clear they were truly dedicated to helping others, which was really commendable.


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    Support for Gaza Children

    I had a lovely visit from two amazing girls, Anisha and Isabelle, who stopped by our house to discuss supporting Gaza children with Oxfam. They were incredibly kind and knowledgeable, and they did a great job of explaining everything. It was really refreshing to meet such dedicated and passionate individuals working for Oxfam. Both my parents and I were really pleased with their visit.