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I have too many tools for gardening and some time its hard to put everything together. Thanks to this, the shred helped me in arranging everything nicley. it comes iwth perfect size and wight. alon...Read on
WARNING : FROM MY EXPERIENCE DO NOT USE THIS COMPANY. Customer service is appalling. I now have a shed which is not complete as incorrect parts are not being replaced. The internal support par...Read on
NEVER, EVER USE THIS COMPANY. I recently bought the BillyOh Mini Master storage shed, and had so many problems with the order, coupled with a business that has no interest in resolving to the ...Read on
DO NOT BUY FROM THIS COMPANY!!!!!! The delivery was longer than specified with no communication from Garden Buildings Direct. The Billy Oh product we purchased was terrible and I mean terrible qual...Read on
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I have too many tools for gardening and some time its hard to put everything together. Thanks to this, the shred helped me in arranging everything nicley. it comes iwth perfect size and wight. along with that the building are strong and can handle lots of things
WARNING : FROM MY EXPERIENCE DO NOT USE THIS COMPANY. Customer service is appalling.
I now have a shed which is not complete as incorrect parts are not being replaced. The internal support parts were too short and some parts were not pre drilled or drilled correctly. The shed has no internal metal support.
Spent best part of two months in email exchange with Garden Buildings Direct sending photos upon photos, videos, explanations of the problem many times and each time more info was requested and then finally advised they will come back to me... chase up emails have now been ignored.
Their tel no 01909 768840
Their website gardenbuildingsdirect.co.uk
BillyOH Mini Master Shed
NEVER, EVER USE THIS COMPANY.
I recently bought the BillyOh Mini Master storage shed, and had so many problems with the order, coupled with a business that has no interest in resolving to the customers satisfaction - There is no chance I would ever buy anything from them again.
The shed was delivered on time
The shed base we ordered with the product was 14inches too wide, resulting in the shed not fitting on it properly
There were bits of the roof missing, meaning we couldn't make the shed waterproof whilst we waited for them to send us a replacement shed base.
We were promised a new shed base delivery on a Thursday - didn't come. Then promised for Saturday - didn't come. It was eventually delivered the following Tuesday, meaning we had a shed that wasn't waterproof and was stood on damp ground for 10 days from when we assembled it.
I asked them to send the shed base via courier to get it to me faster. They flat out refused. They will only deliver via their own drivers and WILL NOT send to you any other way, even when at fault
When the replacement arrived, it wasn't a complete shed base but 6 shorter pieces of wood. Meaning they expected us to take apart the previous shed base that was nailed together, and reassemble using the new bits of wood
They have a company policy of no refunds, and DO NOT offer compensation or partial refunds when they are at fault.
Refused to let me speak to a manager/director, got told 'they'll just tell you what i am'.
In order to get a full refund the product HAS to be in the original condition, disassembled before the will collect it. How on earth are you supposed to send it back in the same condition it arrived after realising there were parts missing?
Easily spent over 2 hours on the phone with them trying to resolve.
We spent £450 with them and had a horrific experience
Terrible customer service
Don't care about resolving issues
Company policy of no partial refunds is a joke
I would never, ever use this company again
If you're considering buying anything from this company - don't.
Billy Oh lollipop tree house
DO NOT BUY FROM THIS COMPANY!!!!!! The delivery was longer than specified with no communication from Garden Buildings Direct. The Billy Oh product we purchased was terrible and I mean terrible quality!! Could of been made better by my 4 year old daughter who we bought it for. When receiving the 1.2 million pieces that apparently take 6 hours to assemble with 2 people which is completely impossible unless your name is Harry Potter. Very quickly when starting the build you are rectifying bad quality produced items to enable them to fit (or not to fall apart in the future) and that’s even if you have the items and they are not missing (like the whole base of the tree house!! for just a small example). You then find they don’t send enough fixings and what they do is all in one bag so you have to spend at least the first half an hour separating. The felt to go on the roof was short and may as well be made from paper. While building you can only but notice the materials used are so cheap and bad quality, this house is meant to be for a child but they have not taken any consideration when planing down the timber as most of the panels are rough sawn with about one thousand splinters sticking out of it!! Thankfully I’m a skilled carpenter so was able to cut, carve and sand down the produced items and with extra bought materials, we managed to make it work (6 hours 😂 if only I was a wizard). PLEASE PLEASE!! Do not buy from these cowboys as I think they are making them out of their poorly built shed that took them 6 hours to build! Of course! What a pile of RUBBISH!! And don’t bother ringing their customers service from Peru who live in one of Garden Buildings Direct sheds as they are just as rude as you want to be!! Because theirs is leaking too! NEVER EVER AGAIN!! BE WARNED!!