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Curtains and furniture upholstery
I've been a customer of this company for years and I've always been really impressed with the quality of their curtains and upholstery for furniture. The materials they use are top quality and the workmanship is outstanding. I've never been let down by anything I've bought from them, which is why I keep going back for more. I would definitely recommend them to anyone looking for top-notch curtains and furniture upholstery.
New settee covers
Lynn was so helpful, she gave me fantastic advice on picking out the right settee covers. I couldn't be happier with how they've turned out - the colour is just perfect and they fit my furniture like a dream. My family and friends are totally convinced that I've got brand new settees!
Recovered sofa, broken spring
I took my sofa to get re-upholstered and repaired because one of the springs was broken. When I got it back after a few weeks, it had been re-covered but the spring was still broken. I was hoping Terry would reach out like they said they would, but it seems like they only focused on the new covers. It's now been three days and I haven't heard anything. I've already spent £1,175 and I can't even use my sofa!
Sofa covers and pillows
I bought some sofa covers and pillows from that place recently and I was really impressed with the person I spoke to. They knew their stuff and gave me some great advice. I'd definitely recommend their sofa covers and pillows to anyone wanting to freshen up their furniture.
Settees covers with missing cushion covers
I bought some sofa covers from that shop not long ago and had Wayne come round to fit them. I'm quite pleased with how they look, they really make the sofas stand out and they fit just right. But, to my disappointment, the two cushion covers for the chair were missing from the order. Wayne said they would be sent out separately, but it was a bit of a hassle to have to wait for them. The covers were put on on the 21st of May, so I was hoping to get the whole set in one go.
Loose sofa covers purchase
I recently bought some loose sofa covers from a lovely lady called Lorraine who came round to my house to help me decide. She gave me loads of different colour options to choose from and took detailed measurements without being pushy at all. I ended up picking out the covers I liked and Lorraine came back two weeks later to put them on for me. I'm really pleased with how they look and I would definitely recommend her service to anyone else. I'm a happy customer all round!
New sofa covers chosen with advice from Adam Thompson
I went to the store the other day and got some new sofa covers with Adam Thompson's help. He really knew his stuff and gave me some great advice on picking out the best ones for my sofa. The covers came in just a few weeks and were put on quickly. I'm really happy with how my sofa looks now, all thanks to Adam's fantastic service.
Reupholstered chair
I recently got a chair reupholstered at this company and I couldn't be happier with how it turned out. The guy who first checked out the chair really knew his stuff and gave me some great advice. The two men who took the chair away were also really helpful and did a professional job. The end result was even better than I expected, and I'm really pleased with the quality of the work. The women in the office were also really nice and kept me informed throughout the whole process. I'm really impressed with how this company sticks to old-school values and professionalism.
Amazing curtains
When I went to pick up my curtains, everyone was fantastic! They were so efficient and professional. I absolutely adored my curtains and I'm definitely going to return for more things in the future. The staff gave me some excellent advice about the curtain rails I was looking for. They didn't push me into buying anything I didn't fancy. It was a really pleasant shopping experience there.
Bench seating measurements wrong
The staff from this company came round twice to measure up the bench seating I wanted, and would you believe it, they got it wrong both times! They sent me three sketches with their measurements, and all three were wrong. Then to top it off, they kept bothering me about paying the deposit. Just yesterday, they had the cheek to email me threatening to void my estimate if I didn't pay the deposit immediately. What sort of customer service is that? It's no surprise I ended up cancelling my order!
Home furnishing
The whole experience was absolutely brilliant. We bought some home furnishings from there and it was amazing. It was so easy, everyone we talked to was really nice and helpful. Couldn't fault the service in any way.
Sofa cover purchase
Plumbs is absolutely amazing! My family has trusted them for over 20 years to keep our furniture looking fantastic. Their sofa covers and reupholstery work are top quality. The staff is incredibly friendly, efficient, and helpful. Honestly, no other company even comes close to comparing!
New sofa covers
I recently got some new sofa covers and Paul was the one who came to measure everything up. He was really friendly and did a great job. The covers fit perfectly and now my living room looks amazing with them on. I'm absolutely thrilled with how they've turned out!
Sofa covers
The appointments seemed a bit rushed, and I was somewhat disappointed that the creases on the valance didn't come out as promised. But, I have to admit that I'm happy with the sofa covers in general.
Quick delivery
I was really pleased with how quickly my order arrived from this company. I thought I'd have to wait ages, but it actually turned up in just 10 days. It was such a nice surprise to get my stuff so soon, and it was even better than I'd hoped. The service from start to finish was brilliant. Thanks for being so quick and efficient.
Sofa cushion covers purchased
I'm so pleased with the sofa cushion covers I bought. Andrew did a great job measuring and fitting them, and I'm really happy with how they turned out. The quality of the covers is brilliant, and they've made my sofa look even better. I would definitely recommend this service to anyone wanting to give their furniture a refresh.
Armchair covers
The armchair covers we got from that place in Preston were brilliant! They even sent someone over to measure up before we ordered them. It took a bit of time for them to arrive, around 6-8 weeks, but when they did, they fit perfectly! They were a bit expensive but I think they were totally worth it.
Bought some comfy furniture.
They were really great and actually listened to what I wanted. They got the job done super fast and even tidied up everything afterwards, which I thought was pretty cool.
Reupholstery of my furniture in a modern fabric
I was really impressed with my experience at Plumbs. I wasn't sure about using their service at first, thinking it might be a bit old-fashioned, but my advisor made everything so easy and stress-free. I wish they had more small patterned fabrics and neutral linen stripes to choose from, but overall I am very happy with my decision. The end result was exactly what I had in mind and the quality of the work is brilliant.
2 sets of curtains
If I could give PLUMBS zero stars, I would.
I ordered curtains with corded tracks for two windows in the spring of 2023. When delivered the cords were so coarse that, when pulled, they were cutting my hand. So they had to go back and new uncorded tracks were ordered. When delivered one of the tracks was too short so it had to go back. When the new track was delivered it was still too short. Then a “clever” customer advisor, instead of asking for a new track to be supplied, put a raw plug into the wall, and pinned the end of the curtain to the raw plug. That looked awful so I AGAIN complained to PLUMBS Headquarters and again a new track was ordered. When that was fitted the curtains were getting “stuck” in the middle of the track so that had to be sorted. And then, the track on the second window snapped in the middle. I am still waiting for this to be sorted.
And I paid £ 2400 for the two sets of curtains, that is £ 1200 for one window. All I can say is, steer clear of PLUMBS. The customer consultants are freelancers, the track fitters are contractors and the curtains are probably made in China, although I cannot be sure of that. Communications between consultants, Plumbs HQ and track fitters are non effective, left hand does not know what the right is doing and the customer suffers.
About Plumbs
Do you have an old sofa or chair that looks horrible but you don’t want to get rid of because of its extreme comfort? A cover or some re-upholstery can make your chair or coach as good as new again. But where do can you get the supplies for these activities? One shop that sells them is Plumbs. But what kind of quality covers will they provide? Will their re-upholstery services really return your chair to its original state or even better? How long will it take for their customer service to send the cover to your home? And what kind of customer service will they offer if you’re not completely satisfied with what you receive? The best way to investigate these matters is by reading reviews written by real customers of Plumbs. Their remarks, experiences, ratings, opinions and other comments can help you to get a better view of Plumbs and help you decide if Plumbs is the right kind of company to buy from.
About Plumbs
Plumbs is a company that offers made-to-measure fabrics. They offer, for instance, customized furniture covers that you can put on your chair or sofa to protect the original fabrics from scratching, tearing and other blemishing that can ruin your expensive sofa. They can also disguise the wear and tear that is already present. Plumbs also offers made-to-measure curtains. These curtains can keep out the light and keep unwanted onlookers from peeking into your living room. And they also offer re-upholstery services. To re-upholster means that you don’t just conceal any damages to your sofa or couch. Instead, you return the furniture to its original state by covering it in a new fabric. Your furniture will be stripped back to little more than its original frame. Then, they will cover the chair or sofa with a new fabric and bring out the features “that you first fell in love with”.
Services of Plumbs
As mentioned above, Plumbs offers to provide covers for your furniture and re-upholstering of your sofas and chairs. You can request a free home visit via their website. If you enter some personal details such as your name, postcode telephone number and email address, they will make a house call. That means they will show you examples of their 800 fabrics in the comfort of your own home. It also means that you can see how the fabric matches with the other fabrics and colours in your house. Plumbs also has a customer service that can be contacted in case of any questions, problems or complaints.
Complaints, Compliments and Tips for Plumbs
Did you already let Plumbs handle the measuring or up-holstering of your furniture or curtains? Then we would like to know how satisfied you are with their services. What did you think of the quality of their fabrics and other materials? How well did they manage to upholster your chair or sofa? Were the measurements of your furniture cover correct? And what can you tell us about their customer service? Please write a review and share your Plumbs with us.
How well did Plumb resore your chair or sofa? Read customer reviews about their made-to-measure curtains, furniture covers and re-upholstery.
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Contact Information
Brookhouse Mill
PR17PZ Preston
United Kingdom
Categories Plumbs
Services | House & Garden Reviews & Experiences
Page Statistics
Seite online seit: 21 November 2017
Letzte aktualisierung: 29 November 2024
Review with most votes
Good work
Basically they are into beautification work of furniture's and sofas, Not recently, first month of last year Plumbs make me surprised when I reach to them through their site fo... Read onBy: Jaidev Naik