Garden Street21 reviews
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The measurements for the bench legs weren't listed correctly, but I managed to get the information through email in the end. It was a pretty good experience overall.
Hardwood mini greenhouse purchase
I bought a little greenhouse made of hardwood from Garden Street recently and I was generally happy with it. The greenhouse came well wrapped and protected, which made it easy to put all the parts together. Most of the pre-drilled holes matched up, but some of the tiny screw holes for things like hinges and baseplates were not in the right place and I had to drill them again. It was a bit annoying, but the overall quality of the greenhouse was really good. Even though it was more expensive than softwood options, I think the higher price is worth it because of the top-notch quality of the hardwood.
Table and chairs set
The team at Garden Street were really helpful and gave us space to look around without any pressure to buy. We managed to find the perfect table and chairs set that not only looks great but is also sturdy and comfy. The delivery was super fast and they placed everything exactly where we wanted in the garden. The cushions are really cosy and the whole set is waterproof, but we thought it best to get a cover for the winter. The prices were amazing compared to other places we looked, and the quality of the materials is top-notch. We're really happy with our purchase from Garden Street and would definitely suggest paying them a visit.
Table and two benches missing one bench
I bought a table and two benches, but at first, I only got one bench. Thankfully, the customer services were spot on and managed to deliver the second bench to me in a couple of days. Everyone makes mistakes, but it's the way a company deals with them that makes all the difference. Hats off to them for resolving the issue quickly and effectively. I would definitely consider shopping here again.
Garden furniture covers
Wow, I can't believe how quickly those garden furniture covers arrived after I ordered them! They were actually the real Hartman brand and the price was so good. The service was absolutely fantastic as well, couldn't have asked for anything better!
Expensive BBQ
Recently, I splashed out on a fancy BBQ from this shop. But, to be honest, the whole ordering and delivery situation was a bit of a mess. I had to keep pestering them for information about when my purchase would arrive. Even though they promised to let me know, I was caught off guard when the delivery guy turned up while I was out and about in Manchester. It threw my plans for the day into disarray, as I had to hurry back home to get my hands on the goods. The customer service during this whole thing was pretty disappointing – I expected a lot better.
Gazebo
I bought a gazebo from this company recently, but it was a bit of a letdown, to be honest. I placed my order on the 7th of May, expecting it to arrive in 3 to 5 working days. However, after waiting for 10 days, it was still stuck at the picking stage. I tried to get in touch via email, but got no reply, so I had to resort to using their chatbot. They eventually told me on the 16th of May that my order had been sent out, but didn't give me any info on when it would arrive. When I contacted them again on the 20th of May, they said my order was actually cancelled because of a mistake with their stock. The lack of communication and unprofessional behaviour from the company is really disappointing.
Bin shed purchase
Everything went well. Ordering was straightforward and delivery was smooth sailing. The flat-packed shed had all the necessary parts, although it didn't come with tools. The whole process was seamless and hassle-free. I didn't need to contact any staff because everything went smoothly. I managed to put the shed together mostly on my own, but I suggest having a second person to help. The instructions were decent, not amazing but not terrible either. I'd rate it at 98%, deducting two points for the instructions. In general, it was a simple, easy, and trouble-free experience.
Purchased a dining set
I recently bought a dining set from this company. The ordering process was fine, but the customer service wasn't great. I had to ring them up to find out about my order because the online updates weren't accurate. The first person I talked to wasn't very helpful and definitely needs some customer service training. The second person was better, but I was still disappointed by the lack of communication from the company about the delivery. Considering how much I spent, I think they should have sent an email or text with the delivery details.
Log store purchase
I wanted to test out my log store before giving my thoughts. The delivery was great - it got here on time with no problems. The log store is really well-made and strong, and it was easy to put together, although I’d suggest using a power screwdriver to speed things up. Once the logs are in there, they don’t budge at all and stay dry. I might get a front rain cover because of where it is. Overall, this log store is tough, simple to build, and does the job perfectly - and it’s a bargain.
Charles Taylor narrow log storage unit
I bought a log storage unit from this shop recently and I have to say, I was really impressed. The Charles Taylor log storage unit is well-made and it was a great deal. When it arrived, it was already put together, which was a nice surprise. My whole shopping experience with them was brilliant, and I would definitely suggest this shop to anyone looking for top-notch outdoor furniture.
Greenhouse purchase
I got this really neat greenhouse for our garden and it's amazing! I'm only 12 but I was able to assemble it on my own, all thanks to the simple instructions. I had to use a lot of silicone to make sure it was sturdy. It's been really windy and rainy recently, but my greenhouse is holding up well! It keeps all our plants warm and cozy, just like a little room.
BBQ Station purchase
I got this BBQ Station from here and it's really good quality and was a good price too. Putting it together was easy and it's a top-notch product overall.
Log store
I just bought a log store from this company, and I have to say, I am really impressed with the quality of the product. The delivery was organised quickly, with a set date and time slot agreed upon. The log store is made from strong treated timber that looks like it will last a long time. It was easy to put together and the design is both practical and looks good. Compared to other log stores out there, this one is definitely a standout with its strong construction and reasonable price. I would definitely recommend this company to anyone looking for a reliable outdoor storage solution.
outdoor storage shed
I recently bought an outdoor storage shed from this company and I had a dreadful experience. The shed was supposed to be delivered in 10 days, with the original delivery date set for the 21st of February. However, just two days before the delivery date, I got a message saying it had been pushed back to the 23rd. But even then, it didn't turn up. They said the delivery van had broken down and rescheduled it for the 28th of February. Once again, it didn't arrive, with the same excuse of a broken-down van. Eventually, they said it would come on the 4th of March, but I had already cancelled my order by then out of frustration. I ended up buying the same shed from another supplier on the 28th of February and it came on the 4th of March, the same day the original delivery was meant to happen from this company. I was really let down by their service and wouldn't recommend them to anyone who wants reliable and timely delivery of their purchases.
I bought a shed
I recently ordered a shed from a company and it was so easy. The delivery was quick and the delivery guy was really friendly and helpful. The shed is great and exactly what I was looking for. I can honestly say I have no complaints at all.
Wooden storage shed
My trip to that wooden storage shed shop went really well. The place was big and had a handy shelf up the top for keeping kindling, which I thought was really helpful. The wooden storage shed I bought was worth the money, even though it came with two parts that were damaged during delivery. But the customer service at Garden Street was amazing. When I got in touch with them and sent photos of the broken bits, they acted quickly and sent me replacement parts straight away. Taking out the damaged pieces and putting in the new ones was easy, and they fit perfectly. I now have a fantastic wood store that's way better than the old one.
Outdoor chair
I bought an outdoor chair that was supposed to be really nice and comfortable, but it arrived all broken and looking so sad. When I contacted the company about it, they didn't seem to care at all. It was as though they were more focused on their lunch than on helping me. I definitely won't be purchasing anything from them in the future!
My order delivered
I requested to change the date of delivery and the person who dropped off the items was really friendly and placed everything exactly where I asked. I was so impressed!
Sun room
Disappointed ordered a sun room found same for lower price asked to price match as per there website refused and cancelled order. Should not state such if not prepared to do so
About Garden Street
Garden Street recognizes the importance of understanding garden living. Supported by known and trusted brands, Garden Street is proud to offer a wide-ranging online store that stocks garden goods from tools to barbecues. Their mission is to collate reliable brand names and make them available in one place, to serve every type of gardener from novices to professionals.
About Garden Street
In 2008, Garden Street opened its doors, offering a limited range of garden buildings and outdoor structures. Since then, their online range of gardening products has extended to be one of the largest in the country. Despite the expansive selection of products, Garden Street still prides itself on offering competitive prices. Alexandra Retail Ltd operates under the trading name of Garden Street, providing a service with many years of experience supplying and delivering excellent outdoor items to the public. As gardening knowledge continually evolves, the retailer aims to maintain a high level of service to satisfy every gardening need. This is supported by the renowned customer service team based in Cheshire, offering advice and support every step of the way, from purchase to aftercare.
Have a look at this video of Grange Fencing to see an example of the type of fencing products that are offered.
Garden Street’s Services
Being the original focus of Garden Street, the company offers a large selection of sheds and garden structures such as sheds made of differing materials like metal or plastic, paints and stains for sheds, summerhouses, cabins, conservatories, workshops, garages, storage facilities for bikes and logs, storage housing for wheelie bins and gas cylinders, as well as structures like pergolas and gazebos. Products such as outdoor heating and barbecue appliances can be found by brand or type, for example, wood-burning stoves or Tempro. The range of garden furniture is perhaps the most extensive, offering full bistrot and dining sets to individual items such as swing seats, day beds, and parasols. All garden tool requirements can be satisfied by Garden Street, including machinery like chainsaws and hand tools like rakes. Greenhouses are now also available online in varying styles and sizes, accompanied by more ornamental garden necessities such as pots and statues. Fencing and landscaping services are offered, in addition to outdoor play equipment for families.
Garden Street has a blog with useful information on topics such as ‘preparing your garden for winter’, as well as a comprehensive environmental policy acknowledging the Forest Stewardship Council.
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Categories Garden Street
Services | House & Garden Reviews & Experiences
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Letzte aktualisierung: November 2024
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this is perfect for you if you love gardening, i am using it for the last five months and there is no doubt that i am going to take more services. Till now i am very satisfied a... Read onBy: Phillip Winter