Sometimes you want to send something that cannot be contained in an envelope. In that case, you will need a special parcel delivery service to bring the package to the home of the receiver, especially when said receiver lives abroad. But what kind if parcel delivery service is the best choice? One of the companies that offer parcel delivery services is ParcelCompare. But will they handle your parcel with care? Will the package end up safely at the home of the recipient? And what kind of customer service will ParcelCompare provide if your parcel gets lost or you have some order sort of question, complaint or problem? The best people to inform you of these matters are the ones that have sent a parcel via ParcelCompare before you did. Read their reviews containing their experiences, comments, opinions and ratings to find out if ParcelCompare sounds trustworthy and reliable enough to deliver your parcel.
ParcelCompare is a parcel delivery company. The company was founded over 30 years ago, so they have quite a bit of experience. Their goal is to offer great service and amazing value. Now, they service over 40,000 customers and operate in 80 countries worldwide. They offer UK parcel delivery services for people that want to send parcels within the UK. So you can have them send your parcel to someone on the other end of the country. But they also provide international delivery services. They send to over 220 countries worldwide. So you can send a package to the USA, Far East, Australia, Africa or South America and countries like China, Jamaica, Canada, Bangladesh, Nigeria, Hong Kong, Kenya, Italy, Germany and many other countries. Their couriers include FedEx, DPD, DHL, Hermes, TNT, UPS and some other couriers. And they also offer delivery services for large and heavy parcels. They offer door-to-door delivery services, but you can also choose to drop your parcel off at the post office.
Let's hope they'll avoid these shocking delivery fails.
Services of ParcelCompare
You can get a quote via their website. Just choose the collection country, collection postcode, delivery country, delivery postcode and the number of parcels that you would like to send. They will provide you with a quote so you will know exactly what sending your parcel is going to cost you. If you need some help, their customer service is willing and able to assist you. And ParcelCompare is also present on social media such as Facebook, Twitter, Google+ and LinkedIn.
Complaints, Compliments and Tips for ParcelCompare
Have you ever send a parcel via ParcelCompare? Then we would like to know how that worked. How easy was it to get a quote via their website? How did sending a parcel work? Did the package arrive safely at the delivery postcode? Or was the parcel lost somewhere in the delivery process? Did they provide you with a tracking code? And what did their customer service department have to say when you had some question, complaint or problem for them to solve? Write a review and tell us what your opinion on ParcelCompare really is so potential customers of ParcelCompare will know what to expect from this parcel delivery company.
Will ParcelCompare deliver your parcel safely? Read customer reviews about this parcel delivery service and their UK delivery & international delivery
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My father and I are a big fan of ParcelCompare, I know this parceling process to another country or even city is so hassle-filled. it consumes so much time and money, also i get so worried until i get the courier on its correct place. However, ParcelCompare is a great option no matter where i am parceling my stuff, they are damn good what they are doing and i am really happy with their service.
I’m very impress with the Parcelcompare overseas delivery service. Cheaper quote than the other companies. Parcel collected and arrived on the scheduled time frame. It also peace of mind that I can trace where the parcel had gone on routes. I will use them again! Definitely not like the negative reviews I read.
I sent a parcel to Australia and had inadvertently paid twice. Parcel arrived within a few days and they refunded the overpayment without any quibble. Only comment would be it would have been nice to have a mail confirming my e-mail regarding the overpayment. Small matter really but the service was good
Beware.! booked my parcel to go to Cyprus paid £47,20 courier came didn't ask for any paperwork even though i did ask if he needed anything else. 4 days later parcel was returned to me because paperwork was not right. Contacted parcelcompare who looked into it and the refunded me £24 and said i could rebook when i had the right paperwork. Needless to say i booked tnt direct (literally direct) won't be using these Highway men again ... So Beware
Worst customer experience ever, do not use this provider. They are not in control of their services and customer services. In one single shipment they have managed to lose track of collection, lose documents, lose my packages at custom (twice) and got an invoice from the shipment provider for 1200, boxes that included personal belongings. They don’t even have a phone number. Do yourself a favour, Call directly the shipment provider. Shipping 5 boxes containing personal clothes has cost me almost £1500 using them. It was meant to be only 200£. Ah I forgot, they don’t even have a real escalation path. Stay away! I geve 2 stars because I can’t give 1 or 0
Parcel taken on the 4th Aug, has not been sent and not returned. Customer service keeps telling me to wait. I have been blocked on twitter for trying to shed some light on their corrupt company as many other customers have experienced the same fate. I have emailed the director on his various email accounts. Still no answers, I have spoken to the postal redress service. AVOID THIS COMPANY LIKE THE PLAGUE. THEY ARE THIEVES BEHIND A SCREEN.
I honestly wish that read more about the company prior to making a booking. I worked with so many logistics companies and third parties in the past, but this is by far the hardest/MOST complicated experience I have ever had. I booked the collection on Monday (which was supposedly URGENT collection/delivery) -- I was getting no updates, parcelcompare website was telling me that collection was the same day yet no one was coming to collect the parcel. When I contacted the logistic company directly, I was asked for so many irrelevant details about the parcel whatsoever and there is no easy way to contact parcelcompare (whom I initially paid the service to). The only way to contact them seems to be by post!
I feel completely neglected as a customer and I will not ever use their services. I DO NOT RECOMMEND THEIR SERVICES TO ANYONE.
Collection booked, and paid for, for 31 August. No collection. Re-scheduled for 2 September. No collection. Re-scheduled for 3 September. No collection. So wish I had read the reviews for this company before using them. I have cancelled and am awaiting a refund through PayPal and I will take this further if they do not pay up. Would never use again and would never recommend them.
This company is a total disgrace, anyone giving them a positive review has been lucky enough not to receive a damaged item.
i spent an additional £20 insuring my item to be delivered safely. this was a total waste of money as the item arrived damaged had clearly been dropped from a considerable height. they have refused to pay out and come up with lame excuses about packaging. despite it meeting the guidelines. i have lost £400 as a result. this is a living nightmare and i have had to seek legal counsel. don't use them go direct they are a scam. Please this company is disgusting.
Absolutely terrible company and the customer service is even worse. Paid to have these deliver a parcel. After 2 weeks checked tracking, undelivered. Got in touch with customer service who claimed the address is wrong. I sent numerous proof that the address was not wrong. Got passed around 4 different agents who asked me the same questions. I then told them that as they had failed to deliver the parcel, I want it returned and a refund. I was then informed by George Martin ParcelCompare Escalation Team that I would have to pay to have the parcel I already paid to have deliverd, but they failed to do so, I would have to pay to get it back. I then informed him to keep the parcel as I would take it to court. He then sent me an email to state that all undelivered parcels where at the customers liability along with storage charges, disposal charges or to be delivered back charges. I stated that this policy is a very poor policy and is actually bullying tactics by a terrible company that breaks many consumers rights regulations. I informed him that they failed to deliver a parcel in a suitable time frame, they lied to say the address is wrong, and their bullying tactics will certainly not work on me. As stated to them, I'll see you in court! Advise to anyone thinking of using these, pay that little bit more because these are total cowboys
parcelcompare delivered a parcel to me then many weeks later took 3 separate amounts totalling over £100 out of my bank account without my knowledge and permission. I now can't get them to give me the money they stole out of my bank account back. Had to get the natwest fraud squad involved. This is the worst and most dishonest company I have ever had the misfortune to deal with. Don't use this company they are total conmen
This is a scam company why are they able to take money and not turn up to collect the parcel ??? I can't believe the UK are letting scum bags set up companies to rip off people, our government are responsible for this to happen RIP OFF UK OK TO SET UP A COMPANY AND CARRY OUT FRAUD ON A MASSIVE SCALE
There are currently 113 customer review posted about ParcelCompare. On average, they received a star-grading of 2.8/10, with 26% of the reviewers indicating that they would buy from the brand again.
What services or products do ParcelCompare offer?
ParcelCompare is mainly active in the Services category, more specifically with Postal Services.
I have read all the reviews. What now?
Did you get a positive impression from the reviews? If so, then you can place your order on the ParcelCompare website with confidence. If not you can find many other brands to read about on our website!