ParcelHero57 reviews
This rating is based on 57 genuine user reviews submitted directly through BritainReviews.
Featured Reviews
Reviews (57)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Courier
read the reciews before having anything to do with these scammers. several months later lost delivery and today tried to take additional money from my account. have to take them to court. Read all the negative reviews because they are the legit ones.
Cake delivery
I recently used a delivery service to send a homemade cake to my mum who lives 200 miles away. The whole process was really easy and everything went smoothly. I arranged for the parcel to be collected between 2 pm and 6 pm and it was picked up just a few hours after I sorted it out. The next morning, the cake made its way to my mum's house at 9 am, and it got there in perfect condition. Although it was a bit pricey, £24 is quite a lot for a homemade cake, the service quality and the relief of knowing that the cake reached without any damage was worth it. I just wanted to bring a smile to my mum's face, and ParcelHero definitely helped me make that happen. I'm sure I'll use their service again in the future.
International Shipping
ParcelHero has some great prices for international shipping and they always make sure your parcels arrive on time! I can't speak highly enough of the help they gave me when I was moving my belongings back to the US - they really made the whole process super easy. Their website is really easy to use and their customer service team are always there to answer any questions you might have. I would definitely recommend using ParcelHero for all your shipping needs.
Large item collection
I've just sorted out getting a big item collected using this service for the first time ever. It was actually really simple and straightforward. I managed to get a good deal on the price, much better than if I had tried going directly to the courier company. The best bit was I didn't have to deal with printing out a label for the courier I chose, saving me a lot of time and bother. Overall, using this service was super convenient and affordable, making the whole process really smooth and easy.
Easy, affordable, prompt
ParcelHero were fantastic for sending multiple parcels, which I didn't find with other companies. Their prices were really good, and I was happy with how quickly they collected the parcels from my house. The delivery turned up the next morning at 9.01 - only a minute late - but still great service overall.
Quick service
I recently ordered something online and wanted to send it to a friend who lives quite far away. I came across this awesome website where I could simply fill in a form and they would take care of the delivery for me. The very next day, a delivery person arrived to collect my package, which already had a label printed and ready to go. They were super friendly and efficiently took my parcel with them. The following day, my friend received the package and I received an email confirming its delivery. I was absolutely delighted with how quick and convenient the whole process was! I will definitely be using this service again in the future.
Parcel delivery service
I've used this parcel delivery service two times now and I have to say, I've been really impressed with how they handled everything. The delivery was super fast and efficient, plus I liked that I didn't have to bother with printing out any labels. The customer service was top-notch as well, with friendly staff who helped me out every step of the way. All in all, I'm really happy with the service and I'll definitely be using it again in the future.
Express parcel delivery
What fantastic service! They picked up my parcel right on time and the delivery driver was so nice and professional. I couldn't believe my parcel made it to its destination the very next day after being picked up at 4 pm. I will definitely use this service again in the future.
Quick parcel collection and delivery
Fast and efficient service, my parcel was collected within half an hour of filling out the form and delivered from the UK to America in just 3 days. Absolutely amazing service, thank you so much! *applause emoji*
Quick delivery
The delivery was really fast, the courier picked up my parcel from one end of the country and brought it to my door in just a couple of days. The only issue was when the courier got lost on their first try to pick up my parcel, but after rescheduling, everything went smoothly. It would have been nice to know why they got lost though. At first, I was a bit hesitant about using this service, but now I'm a fan and will definitely use it again.
UPS parcel delivery to Germany
I booked UPS to send four parcels to Germany, thinking £400 was a reasonable price. But later, I found out there were extra fees of over £1000 with another courier service. This surprise cost really disappointed and frustrated me because I hadn't planned for such high expenses. Customers need to know about these hidden fees when using the service, as the original quote might not show the final price accurately.
Simple booking process
I booked the service and it was really quick and easy. They collected and delivered everything on time which was fantastic. However, I was a bit let down by the fact that I didn't receive any updates on where my parcel was. The tracking on the website was handy, but I would have liked to have gotten some notifications or emails about it.
Urgent parcel delivery
I recently arranged for two urgent parcel deliveries with this service, hoping for quick and reliable assistance. Unfortunately, I didn't get any confirmation emails for either booking, which left me feeling stressed and confused. It took me a whole week to finally get some answers, and even then, I only got details for one of the parcels. The lack of communication and transparency in this whole process was really disappointing. To top it off, I couldn't even talk to a real person via web chat or phone, and had to wait 2-3 days for a response to each email. Overall, my experience with this service was very unsatisfactory, and I would recommend others to avoid it to prevent the same frustrations and delays.
Payment issue, Overcharged
I had a terrible time with this service. The website crashed when I was making a payment for a shipment, and I had to try to re-book multiple times. In the end, I accidentally paid for two shipments to the same place. When I got in touch with customer service, they told me to cancel one and said I would get a refund without mentioning any extra charges. But, to my surprise, they actually took £5.00 from the refund as a "cancellation charge", so I only got back £0.94. This is just not on!
International parcel delivery
I was really let down by the service I got. I paid a lot for the international parcel delivery, but I had a lot of problems. Firstly, three different drivers came to collect the parcel on different days, which was really confusing and annoying. The tracking system was also wrong, saying the parcel was returned when it had actually been delivered. And to top it all off, I still haven't got my money back for the mistake with the tracking. I tried to get in touch with customer service a few times, but they haven't replied at all. So, I'm going to contact my bank to sort this out.
Quick delivery, good service
The delivery guy was so nice and helpful when he brought my parcel, but it would be even better if they could print invoices. The parcel came quickly and I was really pleased with the service as a whole. Keep it up!
Missing shipment issue
I'm sorry for the trouble you're having with your missing delivery. To help us find it, please give us as much information as possible, like what the package looks like, what's inside, any logos or special markings, serial numbers, and any pictures you have of the item.
Reliable courier service
I recently tried out this courier service for a delivery and I must say, I was really impressed with the whole experience. The website was well-made and easy to use, so it was a breeze to place my order. The range of courier options and insurance choices gave me peace of mind when making my selection. The actual service was smooth, and my package reached its destination without any hiccups. I would definitely think about using this service again next time.
Return parcel service
The delivery driver was really friendly and helped me out with returning my parcel. He arrived right on time, collected the parcel, and everything went really smoothly. I received an email notification once my parcel had been successfully returned. I was really pleased with the service and will definitely use them again in the future.
UK to Sweden delivery
I was really impressed with how quick and easy ParcelHero's service was. They picked up my package from Teesside on a Tuesday and my daughter in Sweden got it by Friday. Everything went smoothly, and my daughter was over the moon to get her package so fast. I will definitely use ParcelHero again in the future.
About ParcelHero
Even though a lot of post has been replaced by email, some things still have to be send by regular mail because they cannot be send via a computer. In these cases, you will need a courier service to send the package to the recipient. But since there are many courier companies, which one should you choose? One of the companies that you might be what you want in courier company is ParcelHero. But how careful will they be with your parcel or package? And what kind of service do they provide it something does not seem to go according to plan? Before you decide to let them handle your package, first read reviews from people that have already used their serviced in the past. Their reviews and experiences can help you to get a proper view of what ParcelHero really offers so you can use that information to make your own decision.
About ParcelHero
ParcelHero is a courier service. The company was founded by Roger Sumner-Rivers. He established the company is 2003. Their headquarters can be found in West London. Their brands also include Deliver Plus, ParcelVision and Alfasent. ParcelHero offers their services for both individuals and businessmen. You can send your parcels within the UK. In that case, you can make use of their UK next day delivery. But they also offer worldwide parcel services. They send to countries like Hungary, Luxembourg, Liberia, Iran, Madagascar, Indonesia, Australia, USA, Mexico, Romania, Taiwan, Iceland, Switzerland, Bangladesh, Cambodia, Venezuela, Andorra, Holland, Germany, France, Spain, Israel and many more countries. And they offer import services and courier services for large and heavy parcels. They make use of couriers like DHL, UPS and DPD. You will be given a tracking code so you will always know where your parcel is at that precise moment. And you will also know when the recipient will receive the package.
Service of ParcelHero
ParcelHero offers courier services for parcels. You can get a quote by filling in an online form on their website. They want to know which country you will be sending from, your post code, the country your parcel needs to go to, the postcode of the recipient etc. They also want to know a couple of things about the parcel itself, namely the weight, length, width and height. If you want to contact their customer service, you can get a hold of them via email or social media.
Complaints, Compliments and Tips for ParcelHero
Have you ever send a parcel via ParcelHero? Then we would like to know how that worked out. Hoe easy was it to get a quote or make a booking? How accessible do you think their website is? Did your parcel arrive safely at the house of company of the recipient? Was the parcel undamaged? And what kind of customer service do their provide for their customers? Every opinion matters, so write a review and post it here on BritainReviews. That way, other people will get an idea of what ParcelHero is really like.
Will ParcelHero deliver your package undamaged? Read customer reviews about their delivery service, courier service and import services for parcels. Or if you're not convinced yet, you can check out ParcelCompare customer reviews and similar companies on BritainReviews.
Bonus!
📊 How did ParcelHero shine for you?
Contact Information
PO Box 658
TW8 1BS Brentford
United Kingdom
Categories ParcelHero
Services | Postal Services Reviews & Experiences
Page Statistics
Letzte aktualisierung: 19 December 2024
Review with most votes
So So..
Hardly I believe on commitment of any courier and cargo company's But you delivered on right time, quite surprising Let me continue with you to some more destinations then... Read onBy: Niyaz Khan