GATE8 Luggage - Overall Rating based on 24 reviews
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Practical and flexible luggage
This suitcase is really useful and versatile, ideal for my trips. It does take some time to get used to its size, especially in busy places like the Tube, but it's worth it for how handy it is. The design is modern and stylish, and the compartments are well arranged, making it simple to pack and unpack quickly. The material is strong and sturdy, which gives me peace of mind that my stuff is safe while I'm on the move. All in all, I'm really happy with my purchase and would definitely recommend it to others.
Laptop-friendly suitcase with stability issues
I recently bought a suitcase that's supposed to be laptop-friendly from this company. The idea is great for carrying my laptop around, but I did come across a few issues with it. The small bag on top meant for the laptop is a bit tricky to zip and unzip, which can be a hassle when I need to get to my laptop quickly while on the go. Also, when the laptop is in the bag and attached to the suitcase, it doesn't make the whole thing very stable. It wobbles a bit, which isn't ideal when moving around. On top of that, the zippers in general don't seem very strong and durable, which worries me about how long the suitcase will last.
Camera carry-on bag
This bag is great, I can fit all my camera gear in it and even some clothes for extra padding. The only issue I had was with the personalized embroidery, it didn't turn out as clear as I expected but I probably just went for a too complicated image. Everyone thinks I made it myself, which is pretty cool!
Travel bag with removable laptop case
I finally found the travel bag of my dreams at GATE8! I travel to Europe a few times a year and was on the lookout for a bag that could hold a few days' worth of clothes, along with a separate laptop case that I could easily detach. I really wanted the convenience of using the laptop case as my carry-on for work trips, without having to carry around another suitcase. The Business Mate from Gate8 was exactly what I needed - it's a great combo of a roomy suitcase and a useful laptop case. And I love the extra benefits like access to private lounges at a reasonable price. I'm absolutely delighted with my purchase!
Online purchase for work travel
I bought some luggage online for my dad who travels a lot for work. The bags were really good quality and super sturdy. I reckon they'll last ages! Buying online was a breeze, just a few clicks and sorted. If you need some bags for work travel, these are the ones to go for!
Travel Bag
I bought a travel bag from this company recently. It's got everything a busy traveller needs, but there's one big problem that's making me regret my choice. The stabiliser on the bottom doesn't stick out enough, so the bag keeps tipping over when it's full. It's such a simple thing, but so important - they really should have got it right. It's really disappointing.
Carry-on luggage with shirt folder
As someone who travels a lot for work, I really can't emphasise enough how handy and flexible this carry-on suitcase with a shirt folder is. It's not just the right size for hand luggage, but the shirt folder means my clothes stay nice and neat, ready to wear when I get there. The suitcase itself is top-notch quality, really strong and made from durable materials that have stood the test of many trips. I'd definitely suggest this product to any business traveller in need of a dependable and useful travel solution.
Delayed Order
I ordered something from this company back in September 2022 but haven't got it yet. I've tried emailing and calling them, but no reply. It's really frustrating not knowing what's going on with my order or when I'll get it. As a customer, I think it's important to be kept in the loop about delays or problems. Their lack of communication has really let me down and I'm not happy with how they've handled this whole situation.
Practical and functional luggage
The luggage was just the right size for what I needed and it was really easy to pack everything in thanks to the layout. However, I was a bit let down by the quality of the materials as they felt a bit cheaper than I was anticipating for the price.
Faulty product
The customer service was terrible! I tried calling and emailing them numerous times but they never replied. When I eventually got through, they refused to accept my warranty claim even though it was obvious I was in the right. It was really frustrating!
Suitcase
I really thought this luggage would be great, but it just didn't suit me in the end. I gave it a chance, but I always found myself going back to my trusty cabin bag for all my travels, whether long or short. It's a bit of a shame, to be honest.
Overhyped luggage
What a disappointment! This suitcase is a real letdown in both weight and volume. For starters, it's incredibly heavy compared to other modern luggage options on the market. It feels like you're lugging around a brick rather than a convenient travel companion. And, the claimed capacity of this suitcase is just not accurate. I tried to pack for a simple weekend trip with a light summer suit, a couple of shirts, a pair of shoes, and a few casual outfits – nothing too extravagant. But, I quickly realised that there was no way everything would fit. In the end, I had to give up on the suitcase and go back to my old reliable Samsonite cabin bag, which had no trouble fitting all my belongings with room to spare. It's a shame because I was drawn in by the marketing and the promising concept, but the reality didn't live up to expectations. Sorry, but this suitcase just doesn't meet its claims.
Durable luggage
I was really happy when I first got my new luggage because I thought it was sturdy and reliable. But then, after just two trips, it broke which left me feeling let down. I reached out to the company straightaway and they asked me to send a photo of the broken luggage. I did that in April 2017 but I haven't heard back from them since then, which is pretty disappointing.
Great quality hand luggage
Absolutely fantastic hand luggage that is definitely worth the money. I took it on a budget airline and I had no problems at all. I'm thinking about getting more things from this collection.
Versatile, easy to move, fits in overhead locker
I bought this really great suitcase recently. It's so easy to move around and really versatile. It's bigger than the rack at the gate, but I've taken it on 6 flights already and no one has said anything. It always fits perfectly in the overhead locker, which has been super handy for me. The quality of the suitcase is top-notch and I'm really happy with it.
Short-haul business traveller luggage with detachable rucksack
The luggage was spot on for me as a business traveller on short trips. Having the detachable rucksack was a brilliant bonus that made everything much easier. The design of the luggage went above and beyond my expectations, with little touches that made packing and sorting out my stuff really straightforward. The customer service I got was top-notch, with friendly and knowledgeable staff helping me pick out the perfect bag.
Cabin bag and non-wheeled suit carrier
I recently got myself a cabin bag and a suit carrier without wheels from this shop, and I have to say, I am really impressed. Both items are well-made, stylish, and super tough. The cabin bag has plenty of space for about 3-4 days' worth of clothes, as well as my iPad, Kindle, and other essentials. On top of that, I can easily fit my MacBook and headphones in there without any trouble. The laptop bag that zips off is a really cool feature and has come in handy. Overall, these products are not just practical, but they also give off a classy and sophisticated vibe. If you're looking for luggage that will last you a long time, then this shop is the place for you to check out.
Exchange procedure
I had to swap an item and it was sorted out pretty quickly and efficiently. They gave us a decent refund, but the only downside was that we had to pay for the shipping costs ourselves.
Multiple items over the years
I've been with this luggage company for a good few years now, and I can honestly say their service is top-notch. The staff always go the extra mile to make sure their customers are happy, and their hard work and efficiency have always amazed me. The products they offer are top-notch and have really improved my travel experiences. I would wholeheartedly recommend this company to any frequent travellers out there.
Recent trip luggage purchase
I bought this suitcase for my trip to China, and I have to say I was really happy with how well it performed. It had plenty of space for all my stuff and it stayed strong even when I packed it to the brim. The design was cool and easy to spot on the luggage carousel. I also liked how well it held up, with no signs of damage even after being dragged around airports and train stations.
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