Graceandstella3 reviews
This score is based on 3 genuine reviews submitted via BritainReviews since 2026.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Cool roller, same old eye bags
Four mornings in, and my under-eyes are still doing their best impression of a tired Victorian ghost. I was hopeful after all the glowing comments, though I’ve been burned by miracle skincare before. The roller feels pleasantly cool and the serum sits nicely, while the balm hasn’t irritated my skin, so that’s something. But no de-puffing for me, sadly. The gold patches were equally forgettable. I passed the box to my daughter; maybe she’ll have better luck. I won’t be rushing back for another pot.
Wasn’t what I expected
I first saw them on Instagram after a mate tipped me. I ordered a wax machine and some beads. The courier turned up earlier than expected, which was oddly useful. The machine, however, was a let-down — it didn't match the photos and barely got hot enough; the safety cut-out kept kicking in and wouldn't reset properly. The beads split halfway through a pull and the scent reminded me of cheap children's makeup. I rang customer service and they were surprisingly helpful, quick to offer a refund or replacement without the usual faff. So delivery and the support were good, but the actual products were poor.
Nice kit, iffy delivery
I started using them about three months ago, mostly curious after a friend showed me the under-eye patches. First impression was that the packaging is bright and cheerful and the products feel proper nice — not flimsy, actually. The masks are still the hero, they calm and make me look less knackered. Ordering was easy, though delivery has been a bit hit-and-miss; one box was a few days late, tracking vague. Customer service eventually sorted it out but it took longer than I expected. Price is good for what you get. Overall pleased, but service needs tightening up.
About Graceandstella
Graceandstella is a beauty and personal care brand selling skincare products and accessories. Its range includes items such as eye masks, face masks and related gift sets, typically marketed for at-home skincare routines. The brand operates via e-commerce channels and supplies products to individual consumers looking for skincare and self-care items. Graceandstella also uses branded packaging and curated sets that are positioned for gifting.
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Categories Graceandstella
Online shopping | Cosmetics & Personal Care Reviews & Experiences
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Last update: September 2026
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Review with most votes
Cool roller, same old eye bags
Four mornings in, and my under-eyes are still doing their best impression of a tired Victorian ghost. I was hopeful after all the glowing comments, though I’ve been burned by mi... Read onBy: Leo Hill