Harkness Roses Reviews

: 20
85% Would buy here again

Most relevant positive review

  2024-05-21
Rose Plant Replacement
I was a bit gutted at first when the rose plant I ordered turned up with a damaged root/base. But... Read on
Rose

Most relevant negative review

  2024-01-22
Rose plants
I bought some rose plants from this company at the beginning of May. I waited for a couple of wee... Read on
Russell

Review with most votes

  2023-07-28
Plant
Horrendous, plant was nothing but average and when I contacted customer services they were most u... Read on
Cbb

Reviews (20)

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    Rose Plant Replacement

    I was a bit gutted at first when the rose plant I ordered turned up with a damaged root/base. But, after getting in touch with the customer service team and showing them a photo of the issue, they were really helpful and let me choose between a full refund or a replacement. I went for the replacement and was chuffed to see that they still had the rose plant in stock. The replacement arrived quickly and was exactly what I was expecting from such a trustworthy grower. I'm grateful for the speedy and helpful response from the customer service team, making sure I was happy with my purchase. This grower always packs their plants well and delivers them on time, showing their dedication to providing top-notch products and service.


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    Rose plant

    I bought a rose plant not long ago and I have to say, I'm really impressed with the service I received. The plant arrived on time, was well packaged and even came with a stake to support it. It's now blooming beautifully in my garden, giving it a lovely touch of elegance. I really appreciate the care and attention to detail that went into making sure the plant arrived safely and in great condition. I will definitely be coming back for more and would definitely recommend their products to anyone else.


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    Beautiful quality roses

    I've got to say, as someone who bought roses from here, they were top-notch quality. The colours were so vibrant and the fragrance was just lovely. They really added some sparkle to my garden. The customer service team did a great job keeping me in the loop about my delivery, but I was a bit let down that it took four weeks for the roses to get to me. Despite that wait, I'm really happy with the roses and would definitely suggest them to anyone wanting to spruce up their outdoor area.


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    Royal Philharmonic Orchestra rose

    Oh my goodness, I went to this really cool place and they had such a wide variety of roses to choose from! But my main goal was to find this specific rose called the Royal Philharmonic Orchestra for my friend. And when I finally found it and took a whiff, it was a totally unique experience! It was absolutely amazing, and knowing that it's for a good cause just made it even more special. I've completely fallen for this rose and I'm really excited to go back for more!


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    Simple Roses Range

    I bought some roses from this nursery not long ago and I must say, I was really impressed with the quality of the plants. They came in sturdy pots and were well packaged, so they were in perfect condition when they arrived. The website description of the roses was spot-on and I was really happy with the whole experience. I'll definitely be coming back to buy more roses in the future.


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    Bought lots of roses on sale

    The roses were absolutely stunning and really healthy. I managed to grab a fantastic deal on them, so I ended up getting loads of the same type. The only downside was that it took forever for them to arrive, much longer than I expected.


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    Rose bushes

    I recently bought some rose bushes from this place and I was really impressed with the whole experience. The customer service team knew a lot and they were quick to answer any questions I had about the roses. The delivery came on time and the roses were wrapped up securely, so they arrived looking perfect. But, when I checked, I did see that one of the rose bushes had black spots on all its leaves. That was a bit disappointing, but I'm sure the rose will bounce back.


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    35th Wedding Anniversary Rose

    We were searching for a special rose to mark our 35th wedding anniversary, so we decided to check out this company. And let me tell you, we were not let down. The Peace Rose we ended up choosing was delivered in tip-top condition, beyond what we were hoping for. The high quality of the product and the speedy service genuinely blew us away. We wouldn't hesitate to suggest this company to anyone on the hunt for stunning roses.


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    Peace rose

    I recently ordered a Peace Rose from this company and I have to say, I was really impressed with the service they provided. The rose arrived safely and was packaged really well, so it was in top condition when it arrived. I can't wait to see the beautiful blooms that I'm sure will come soon. Overall, I'm really happy with my purchase and would definitely recommend this company to anyone looking for quality roses.


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    New rose plant

    I've just got myself a really cool new rose plant and it came in really good condition, all healthy and looking great. There aren't any flower buds on it yet, but that's to be expected with a new plant, isn't it! The packaging was spot on and the delivery person didn't mess it up. I can't wait to see it grow and start blooming, it's going to be amazing!


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    Pearl anniversary gift

    I got this beautiful rose as a present for my parents' pearl wedding anniversary and it was absolutely fantastic! The wrapping was so lovely, all done up in hessian and placed securely in the box. They even added a handle to make it easy to lift out of the box. My parents really adored it and it added something special to their big day!


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    Cotton rose for son's 2nd wedding anniversary

    I bought a cotton rose as a gift for my son's 2nd wedding anniversary and it was stunning. It made for a perfect present and my daughter-in-law really loved it. The quality was exceptional and it made a lasting impression. I want to say a big thank you to the team at the store for offering such a unique and special gift option.


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    Rose plants, anniversary gift

    I recently bought two rose plants from this place as anniversary gifts. The plants arrived well-wrapped and in good condition, but I was really disappointed with how they were presented. There were no labels to show the colour and type of rose, which I found frustrating. The only clue that they were 'anniversary' roses was a small label stuck on the side of the pot. Since these were meant as gifts, I was expecting a better presentation. It would have been much better if the plants were clearly and attractively labelled so the recipients would know exactly what they were getting. Overall, I was disappointed by the lack of attention to detail in how the plants were presented.


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    Healthy looking rose

    I bought a lovely rose as a present not long ago. When it turned up, I was happy to see how good and promising it looked. However, I can only rate it 4 stars because of the delivery. Yodel left the rose on my neighbour's doorstep instead of mine, even though I was in and could have taken it. It was disappointing and left me feeling frustrated.


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    Rose purchased

    Alright, so I got this rose from a shop and it came in pretty good shape. The delivery did take a while, I mean, 5 to 10 days? Seriously?


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    Rose plants

    I bought some rose plants from this company at the beginning of May. I waited for a couple of weeks without any news, so I had to get in touch with them to see what was happening. They eventually sent me an email saying my order was being processed. However, on the 28th of May, I decided to cancel my order and asked for a full refund. That same day, they told me my order was on the way but missing two items. When one item finally arrived, it looked really unhealthy and I was really let down by the quality. I've kept all the packaging to show how bad the plant looked when it arrived.


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    Two rose bushes

    I bought two rose bushes from this company, but only got one. When I got in touch with customer service, they said the missing rose bush might have gotten lost during delivery. It's been 4 weeks now, and I'm still waiting for it to show up. I'm pretty bummed about the wait and the fact that they haven't kept me in the loop about my order. I'm worried that even if it does turn up, it might be dead or ruined from taking so long to get here.


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    Roses for my mum's garden

    I'm really disappointed with my recent experience ordering roses for my mum's garden from Harkness Roses. The discounts were so confusing and they didn't honour them, which isn't cool at all. I was looking forward to the roses arriving, but it took forever, especially if you order before the Chelsea Flower Show. Customer Services were impossible to get a hold of, it was like trying to find a unicorn! I think I'll go to a competitor next time, they seem to offer a much better service. Thanks anyway, I suppose.


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    Golden Anniversary Rose gift

    I've bought plants online from a few different sellers before, and gotta say, most of them were a bit average in quality. But, the other day, I got myself a Golden Anniversary Rose as a pressie, and, mate, it was top-notch. The plant turned up in a right good state, with lush leaves and loads of buds. Made for a cracking gift for a wedding anniversary, it did.


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