Jacques Vert - Overall Rating based on 29 reviews
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Creased trousers
I recently bought a pair of trousers online to go with a jacket I had already bought. When the trousers arrived, they were very creased. I was quite disappointed with their condition, especially after how much I paid for them. I got in touch with Customer Services to discuss the problem, but their responses weren't very helpful. They only offered a small discount and free delivery on my next order, without replacing the trousers or offering a bigger discount. I've been a customer for a long time, so I was disappointed with how little they seemed to care about my concerns. This whole situation has made me think twice about ordering from them again in the future.
Coat purchase
I bought a coat from this shop and it came really quickly and the quality was amazing. Some folks had bad experiences, but mine was really good. It's a shame when great brands shut down.
Online order for a special occasion outfit
Recently, I ordered a special outfit for a big event from this website, and I have to say I was really impressed with the range of classy and trendy clothes they had. The site was easy to use, and checking out was quick and easy. They kept me updated on my order status, which was great. The outfit arrived on time and looked just like it did on the website. I got lots of compliments on my outfit at the event, which made it even more special. Overall, I had a really good shopping experience and I will definitely be shopping here again in the future.
Payment issues
I've had some trouble with payments recently, just like lots of others. I tried using several different cards, but they were all declined for no reason. When I reached out to customer service, they couldn't fix the problem, which meant I missed out on buying some things I wanted. They really need to sort out their payment system. But even though that was frustrating, I have to say their service was actually really good. My order arrived quickly, earlier than I expected, and the packaging was top-notch.
Online purchase warning
I want to give everyone a heads-up not to buy anything from this website because honestly, it's a total scam. I ordered something and never got it, plus customer service did nothing to help me get my money back. It's really irritating and disappointing to see a company behave with such lack of honesty.
Jacques Vert purchase
I recently bought some bits from a shop that were labelled as Jacques Vert. I was quite chuffed with the quality and the price, but I later found out that the brand has actually gone kaput because of some admin bother back in 2018. Just something to keep in mind if you're thinking of buying anything.
Fake products
Definitely don't buy anything from that website! I ordered what I thought were real products but ended up with cheap knock-offs from China. When I asked for a refund, they said no and tried to persuade me to buy something else. It's a total scam!
Bag for daughter's wedding
So, I got this bag for my daughter's wedding about 5 weeks ago, yeah? And when it arrived, can you believe it, I found a rubbish fake scarf inside! I was fuming, like, I couldn't even believe it. So I emailed their customer service, but all I got back was one email telling me to order again and going on about how great their service is. What a joke! Honestly, don't waste your money on this site, it's a complete scam! SCAM SCAM SCAM!
Wedding outfit
I bought a wedding outfit online not long ago and it was a total disaster. The size was all wrong, the quality was rubbish, and the colour wasn't what I was expecting. When I tried to send it back, they told me I had to sort it out with my bank because I used someone else's credit card. It was such a hassle and I've definitely learned my lesson about buying stuff online without checking properly first.
Dress for son's wedding
I've had a really disappointing experience with this brand, to be honest. I bought a dress for my son's wedding and it arrived damaged. When I went to the local department store to exchange it, they said they couldn't help because the parent company is in Administration. The lack of communication and support I received during this tough situation was really upsetting. It's sad to see a popular brand like this struggling, and I hope they sort out their problems soon.
Ordered dress, didn't receive it
I ordered a dress ages ago and was meant to get it this month, but still haven't received it. I've tried emailing them, but the emails won't go through, and there's no phone number to reach them. I don't know what to do now, I just hope I haven't lost my money. 😩
Online clothing purchase
Avoid that website at all costs! It's a total scam and not even based in the UK. If you attempt to make a payment, you'll run into a bunch of issues and your bank may flag it as potential fraud. Plus, if you do somehow succeed in making a payment, you'll likely be overcharged and see a suspicious name like Epl Longxxin Co Beijing (CHINA) on your bank statement. Luckily, my bank spotted it in time and prevented me from falling victim to this scam!
Three dresses
I made a bit of a blunder when I decided to buy three dresses from this online shop that had really good prices. But when I got a receipt from China, it hit me that I had been scammed. The dresses never showed up, which made me think that this website is dodgy. It's worrying to imagine how many folks might have been conned by this dodgy scheme, so I'm advising everyone to be careful when shopping online.
Dress for special occasion
I bought a dress from this company for a special event. But when I got my receipt, I saw it had some words in a language I didn't know. It made me worry, so I called my bank to check if everything was okay with the transaction. It left me feeling uneasy about the whole buying process.
Three dresses
I made a silly mistake of ordering three dresses from this website without checking it out properly first. It turns out that it's a dodgy site, and now I'm trying to get my money back. It's really frustrating to think that they're still scamming people. I'd advise others to be careful and steer clear of this site completely.
Versace Socks
I ordered these cool trousers, but instead, they sent me some posh socks! It got me proper annoyed, you know? Like, why would they mess up my order like that? Now I have to fill out a form to get my money back, fingers crossed it all goes smoothly.
Dress purchase
I bought this dress from the shop thinking it was genuine, but it turned out to be a fake! It was such a hassle - had to cancel my debit card and reach out to PayPal to get my money back. Can't believe it!
Fake scarf purchase
I bought a scarf online thinking it was a bargain, but it was a fake. The quality was really poor and not at all like what was shown on the website. To top it off, I tried reaching out to customer service via email but got no response. I feel silly for falling for their scam. I just want to tell others to avoid this company and not buy anything from them.
Online order
I ordered some clothes online but they never arrived, and now I can't even get my money back because it turns out the website is a scam! They really need to be reported to the authorities!
Clothing order not received
I bought some clothes from this website more than a month ago, but I haven't got anything yet. I've tried to contact their customer service, but the email keeps bouncing back and I can't find any other way to reach them. After looking into it more, I realised that this website is a scam. Luckily, PayPal sorted it out and I got all my money back.
Review with most votes
Heaven for Shopaholics
It is not that I am a shopaholic but quite selective for brands and 'what to wear'. I loved Jacques Vert, they got me all elite brands to choose varied designs, material and sty... Read onBy: Stacy Williams