Closet London

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Closet London

50% Would buy here again

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Spotlight: What are our customers saying?

T
Tam
It was my first time to do online shopping at Closet London, I have done my homework: checked their product reviews, checked their products, read their return policy, understand they don't offer ex...Read on
S
savannah hunts
So, I am buying dresses from closet since don't know when what I love about this site that I can order my dress today and it will be delivered at my doorstep tomorrow. there is no hassle or problem...Read on
J
Jane
Unique prints and great fit, delivery was on time and wore the dress at a wedding. Received loads of compliments and people thought it was a lot more expensive than what I paid for. Would definit...Read on
T
Tom B
Found a dress in the black Friday sale, after a battle with the website finally managed to order... 6 days later, a two line email advising they have no stock and refunded. Not really surprising as...Read on

All reviews (4)

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  • Ordering

    Service

    Pricing

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    Would buy here again
    Overall

    Why everything good except customer service?

    It was my first time to do online shopping at Closet London, I have done my homework: checked their product reviews, checked their products, read their return policy, understand they don't offer exchanges, the international customers must return at their own cost. The website is user friendly, check out was quick, I brought 7 sale items, over $150 for free delivery. I received them within 7 days, shipped from London to Australia. I was so excited, immediately tried them on, happy with the quality, design, cutting, price and the good thing is they are made in London!

    It was ONLY one top that was too small & very tight that I had to return so that I could buy a ... size for the same item. I followed the instructions, uploaded photos of evidence, and told them the reason to return.

    Next day, a short email told me three reasons to reject my request:
    1. Items must be returned within 28 days from the day you receive the parcel.
    2. Items must be unworn as new with all original Closet London tags attached.
    3. If an item has been washed or altered in any way, this cannot be returned.

    I have no clue! I replied to them immediately, told them I just following the instructions, emailed them right away the day I received the products, the top is unworn with original tags and unwashed. So what's going on?

    The next email she replied "our online returns system is ONLY for UK customers, this is the reason your return has been rejected. International customers have to return their items at their own cost."

    I was VERY disappointed with the customer service, please don't offer return if you are upset and don't even listen.


  • Ordering

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    Would buy here again
    Overall

    5 out of 5 in every sense

    So, I am buying dresses from closet since don't know when what I love about this site that I can order my dress today and it will be delivered at my doorstep tomorrow. there is no hassle or problem during booking dresses, I just have to choose my order and fill other details and my work is done. simple and easy! best for me and best for everyone who is looking for something where they can get designs and brand collection.


  • Ordering

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    Would buy here again
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    Dress for Wedding

    Unique prints and great fit, delivery was on time and wore the dress at a wedding. Received loads of compliments and people thought it was a lot more expensive than what I paid for. Would definitely buy from Closet London again.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Black Friday Deal Cancelled Claiming No Stock

    Found a dress in the black Friday sale, after a battle with the website finally managed to order... 6 days later, a two line email advising they have no stock and refunded. Not really surprising as I suspected the offer was too good to be true. I suspect the stock never existed.


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Closet London

Clothing can be found in many places. Each of them offers a different collection and they might or might not have at least some things you like. So if there are so many providers, how should you choose the best one? Closet London, for instance, is one of the shops that sell clothes. But how will you know if this shop is the best place to go to? One way to do that is by reading customer reviews of other customers. They can tell you if the clothing of this company is good quality stuff. They can also tell you about this company’s customer services. Are their friendly and helpful? These customer reviews can help you to get a better view of this company and to decide whether Closet London is worthy of your well earned money.

About Closet London
London Closet is a clothing manufacturer. They focus on contemporary womenswear with elegant shapes and stunning prints. Their collection consists of dresses, playsuits, jumpsuits, outerwear, skirts, trousers, tops and more. They also have a special collection for mother’s day, wedding guests, summer holiday, festivals & carnivals and workwear. And they have collections named Closet London Gold and Closet London Curves.


Services of Closet London
They offer free standard delivery, but in case you need your new dress or shirt sooner, they also offer next working day delivery, same day delivery and Saturday delivery. If the playsuit does not fit after all, or if you just don’t the way the trousers look in reality, you can return the item within 28 days. You can get 10% off just by signing in to their online newsletter which will keep you posted on all their news and special offers. They work with a system that rewards you with points. They will give you 5 points for every £1 that you spend. You will already been given 500 points to start with just by creating an account. Referring this company to a friend will also reward you with 1,500 points, These points you can use to get a discount of 10%, 20% or £5.

Complaints, Compliments and Tips for Closet London
Do you already own clothing made by Closet London? In that case you might be able to tell us what you think about this clothing retailer. Do they offer good quality clothing of have their products already lost their fitting form after only a few times in the washing machine? Do the colours stay bright or will they pale very quickly? Did your order arrive within the promised delivery period or are you still waiting after waiting for a few weeks? And what did customer service say when you approached them with a complaints about that? Let us and other potential customers know by leaving a customer review with your experience, opinion and more. Your review can help others to get a better view of this company that help them decide whether Closet London is the place where they might find their perfect clothing items.

What is the opinion of customers of Closet London? Read reviews about this company for clothes, dresses, trousers, jumpsuits, skirts, outerwear and mo