Closet London - Overall Rating based on 24 reviews
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Dress for wedding
I'm really gutted about my recent experience. I bought a dress for a wedding, but it just didn't suit me when I tried it on. I thought I'd return it, but it's been a total nightmare. I had to fill out a form to get a return label, which was so annoying. I've been kept waiting for ages now, and even though I've emailed and checked all my folders, I still haven't heard anything. This kind of service is just not on.
"Returns debacle"
I'm really disappointed with the returns process. I ordered a dress that was too small and asked for a returns label straight away. But then I was told I had to upload photos of the item, which I've never had to do before. It's been three days now and I'm still waiting for the returns label. It's just so frustrating and inconvenient.
Quick delivery, accurate descriptions, easy returns
I recently bought some stuff from this company and I have to say, I was really impressed with the whole experience. The things I ordered arrived quickly and were exactly as described on the website. The quality of the dresses was top-notch, and I appreciated the detailed sizing information to make sure they would fit perfectly. I did end up sending one of the dresses back because it didn't quite suit me, but the returns process was super easy and straightforward. The customer service team was really helpful and quick to assist me with the return. What really caught my eye though, were the sale prices - I managed to snag both dresses at a great deal and felt like I got real value for my money.
Creased dress purchase
I bought a lovely dress from your store, but when it arrived, it was really creased. I didn't want to iron it and damage the fabric, so I ended up deciding to return it. It's a shame because I actually really liked how it looked and fit me.
Dress purchase
I've never shopped with this brand before, but I have to say, I was really happy with what I bought. The dress was just the right size, nicely made, and had such a lovely pattern that made me feel great when I wore it. I got loads of compliments too, which made me even happier. The whole shopping process, from beginning to end, was easy and stress-free, which is always a good thing for me. I'll definitely be shopping here again after such a positive experience.
Special occasion outfit
It was my first time shopping at this store, and I have to say I was pleasantly surprised by the experience. A friend suggested this place to me when I was looking for a special outfit for an occasion. After browsing all the usual shops on the high street, I eventually found exactly what I was after at this store. The website was great as it showed how the products looked on a model in a video, which really helped me make up my mind.
Even though I bought two items and had to return one, the returns process was fairly easy. The only thing that was a bit of a hassle was having to print the return label instead of being able to do it online like in other places. Providing a digital return option would be much more convenient for customers who don't have access to a printer.
Overall, I'm really happy with the dress I kept, and I've already told my friends about this store for when they need a special outfit for an occasion.Emerald green dress
The emerald green dress I bought was so stunning. The fabric was top-notch, and it looked even more amazing in real life than online. Unfortunately, it turned out to be a bit too small for me, so I had to go through the hassle of sending it back. Despite this hiccup, I was really happy with how quickly the dress arrived and how fast customer service helped me with an issue I had with the returns label. All in all, shopping with Closet London was a great experience, and I'd definitely think about buying from them again in the future.
Gorgeous and high-quality dresses
I bought some dresses from this shop and they were really gorgeous and great quality. I loved how well-made they were and the overall design. But I had a bit of trouble when I tried to return them. The QR code they gave me wouldn't scan, so I had to try a few times and go back and forth to the drop-off spot before I could finally send back the items.
Dress fit issue
I bought this dress and honestly, it's not great. The sizing is off - I got a bigger size to fit my waist, but the front is baggy and the facing sticks out. Also, when I tie the sash at the back, it looks terrible. It's like this dress was made for someone with no curves or bust at all! It's just not right for me.
Prompt delivery and helpful service
I had a really great experience with the company from beginning to end. The delivery was quick, and the customer service was super helpful the whole time. They made everything really simple for me, and you could tell they genuinely care about their customers. I would definitely recommend this company to anyone who wants a smooth shopping experience.
Dress
I was over the moon with my purchase from this company – my dress arrived in no time and the quality was absolutely fantastic. But then I realised the sizes are a bit on the smaller side, which put a damper on things. Despite this hiccup, the return process was surprisingly quick and easy, with them picking up the parcel from my house promptly. Now, all that's left is to wait for my refund so I can order the right size. It's a bit annoying to have to deal with this situation, but I'm hopeful it will all get sorted soon so I can finally wear my gorgeous dress without any more problems.
Dress
I recently bought something from this company for the first time, and I have to say I was really pleasantly surprised. The package arrived quickly, and I was absolutely delighted with the dress I received. The style, fit, and fabric were all top-notch, and I felt really great wearing it. I will definitely be coming back to buy more in the future.
Nice dress, customs fees
I recently bought a lovely dress from that shop, but it's worth mentioning that if you order it to France, there will be additional customs charges on top of the regular price. So, just bear that in mind before placing your order!
Dress was cheap and didn't fit
I ordered this dress that was meant to be really nice, but when it arrived, it was all floppy and didn't fit properly at all. I was so disappointed because it didn't look like it did in the pictures online. Plus, it was way too expensive for how poor quality it was!
Orange floral print dress, size 10, versatile, long
I absolutely loved the orange floral print dress I bought! It fitted my size 10 frame perfectly. The mix of bright pink and orange was just gorgeous, and I could either dress it up with heels or go more casual with trainers. I wore it to a whole day event and was happy that it didn't wrinkle easily, especially after I ironed it with some spray starch. The only problem I had was that it was a bit too long on me, almost like a maxi dress, because I'm only 5'3" tall.
Sizing and Quality Concerns
I wasn't too happy with the product I bought. It didn't meet my expectations at all. The sizing was all wrong, and I was unimpressed with the quality of the material. I reckon the product wasn't as described on the website.
Wrinkled dresses
The dresses I ordered were stunning, as usual. However, I was a bit gutted to see that they arrived all crumpled up. They're a bit pricey, so I was hoping for better. In the past, my orders from you have always been spot on when it comes to packaging. I'm hoping this wrinkled mishap was just a one-off. It looks like maybe the dresses had been returned by someone else and not sorted properly before being shipped out to me.
Beautiful orange & Pink dress
I recently bought this gorgeous dress in lovely bright orange and pink colours from this shop. The fit of the dress is really perfect, and the fabric feels like really good quality. I'm so happy with my purchase, it's going to be just right for the wedding I've got coming up.
Dress purchase for sister's wedding
The dress I bought from this store for my sister's wedding was absolutely fantastic. It came quickly and was packaged nicely, which showed the company pays attention to detail in their deliveries. The quality of the dress was amazing, with a beautiful vibrant colour that really stood out. When I wore it to the wedding, I got lots of compliments, especially about the tailoring and how nicely it flowed as I moved. The dress was really comfortable and made me feel confident all day. I was happy that the store offered the dress in larger sizes, so I could find the perfect fit. Overall, I was extremely pleased with my purchase and want to thank the store for their great product.
Skirt and top
I've just bought a skirt and top from this company and I have to say, I'm really impressed with how good they are. The material is great and they fit me perfectly. Although, I did have to send one item back because it was too big for me. But the whole return process was really easy and I was happy with how the company kept me updated about my refund. All in all, I'm pretty pleased with how my shopping went.
Review with most votes
5 out of 5 in every sense
So, I am buying dresses from closet since don't know when what I love about this site that I can order my dress today and it will be delivered at my doorstep tomorrow. there is ... Read onBy: savannah hunts