Spotlight: What are our customers saying?
I’m from France I ordered a top on the 7th of October, on the 8th of October I was informed that it had been "sent", today is the 17th of November and I still have no update on my pac...Read on
So fed up with this company. I placed an order for jeans on the day they dropped, at the MINUTE they dropped. WEEKS later I message the company because I had not yet received a tracking number (I H...Read on
they made me pay 17$ in shipping then never sent my good and only refunded the cost of the item. 20$ down the drain...Read on
I 'm from Italy. I order 2 jeans and pay EUR 140. When i received i have to pay extra EUR 60 for shipment to dhl. I already pay EUR 12 99 to jaded for shipment. After 3 day i received another not...Read on
I had ordered a pair of jeans and tried to return them once I realized they didn’t fit. Shipping them back was a nightmare and was $25. Better yet, after reaching out to them for help because I had...Read on
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
I’m from France
I ordered a top on the 7th of October, on the 8th of October I was informed that it had been "sent", today is the 17th of November and I still have no update on my package. Despite multiple attempts to inform customer service, the only response has been hypocritical "hi ... 💕" and "just check your tracking number".
NO SH** SHERLOCK
I even contacted OCS Worldwide, they themselves told me that my physical package was never received, so they made it look like they sent my package when they did not!
I think the item must have been out of stock, and instead of warning me and providing good customer service, they chose to stick their heads in the sand and rip me off. Well done, proud of you rats 👏🏻
I will never order this brand again, it's pure scam.
Even on shein and aliexpress it happens faster, and I think the quality is the same considering the reviews on this brand.
So fed up with this company. I placed an order for jeans on the day they dropped, at the MINUTE they dropped. WEEKS later I message the company because I had not yet received a tracking number (I HAD received a confirmation email). The company responds saying they cancelled my order because they ran out of the jeans after I ordered. They had restocked the jeans numerous times after, and instead of shipping any from those drops, they DID NOT contact me, nor did they formally cancel/submit a refund until I had emailed them weeks later.
The best they could offer me was 20% off, but the jeans were sold out, and are still sold out (month later) in my size. I am livid.
they made me pay 17$ in shipping then never sent my good and only refunded the cost of the item. 20$ down the drain...
2 pari of jeans
I 'm from Italy. I order 2 jeans and pay EUR 140.
When i received i have to pay extra EUR 60 for shipment to dhl. I already pay EUR 12 99 to jaded for shipment.
After 3 day i received another notice that i have to pay EUR 80 because there was an error in the invoice of jaded.
They don't respond to my e mail.
Don't buy there.
I have to pay 140 EUR...finally i pay 280 for 2 jeans
Baggy boyfriend jeans
I had ordered a pair of jeans and tried to return them once I realized they didn’t fit. Shipping them back was a nightmare and was $25. Better yet, after reaching out to them for help because I hadn’t received my exchanged jeans, they were no help and didn’t offer any advice. $90 down the drain, and as a 16 year old that was money I had worked hard for.
Did you ever get the money back? Surely there has to be something! I returned these jeans and never got the money either, it was £60! I emailed them many times however they said they never received it!
Brown patchwork jeans
I spent 100 dollars for patchwork jeans. It didn’t fit so I wanted to change with size w30. I spent $50 dollars for shipping. It’s absolute nonsense. If you gonna put high prices like that at least provide free shipping. In the end they didn’t even refund the same price. I spent 100 dollars they refund $82. Don’t buy from here
My jeans were to big sk decided to return them and never got my money back wouldt buy here again
red bandana print trousers
Absolutely awful company, don't ever shop here. paid £45 for primark quality trousers, had to pay for returns postage and after two weeks there's still no sign of a refund and they're claiming they've never even received the package. Despite being in communication with them they still take 2 days to respond to each email and have been absolutely no help with one word, rude replies. An absolute scam of a company and shouldn't be allowed to trade the way they are.
Horrible experience, bad costumer service. The bikini I ordered looked absolutely nothing like the picture. And the fit was very bad. They did not care and only answered me after I emailed 3 times.
Red hoodie dress, jeans, tops
Ive bought so many things from jaded and there all so beautiful, very comfortable and i would say worth the money. Its a bit more expensive than high street shopping but you cant really buy this type of thing in a shop.
how many days did it take to deliver?
I live in Germany and i only had to wait for 2 days
I bought a bag from Jaded from one of their collaborations with a influencer, I had a really good experience and I thought they are a serious company. I decided to order more things the second time so I spent around £300 on their website. The quality of the items I received was awful, nothing like the pictures. One of the bags was already faulty when it arrived, that made me check the first bag I bought from them as well just to see that now it’s missing screws as well, after 3 days of use. The customer service was told me afterwards that I can sent the faulty item get my refund and my money for postage. I didn’t get my money for postage in over a month. Such a disappointment, zero quality, expensive and lack of customer service. I wouldn’t recommend this brand to anyone.
Red Hoodie dress
Awful awful awful! DO NOT SHOP HERE. I got sent the red Hoodie dress they currently have out but its all ripped at the back. I emailed them with photos to get a replacement and they have just accused me of "abnormal use" the QC manager clearly cares more about covering his own ass than keeping customers coming back because those rips are 100% their fault!
Poor Quality for the Price
I bought a pair of jeans from Jaded London for £60 after having my eye on them for a while. I know you can get good quality jeans for less than this on the high street but I liked the print design. Luckily the delivery was free because the item was over £50. When the jeans arrived, I could immediately tell the quality was awful. They felt EXACTLY like some £15 jeans I'd previously bought off Boohoo, and appeared to even be the same cut. I was paying £35 for a print essentially, a print that was tackier and less vibrant than it appeared in photographs. I immediately wanted to send them back but found the information difficult to locate on their website. I sent them back and did get a refund but still had to pay a substantial amount in postage. From my experience I would never recommend.
Purple Metallic Joggers With Panels
I wore these bottoms once, hand-washed them as instructed. The dye transferred to the white panel down the sides of the bottoms. I Emailed a complaint with photographs, where upon I was told - "Our QC department have investigated this query and compared your photos to our wash care samples and have determined that it is not colour running that has caused the apparent staining on your joggers. There have been no other reports of this kind so unfortunately I’m unable to help you further." - which I found to be outrageous. I loved them, but my experience was terrible.
Have you tried Emerald suit jacket of this shop?No try once.
In fact conditions of free delivery is costly due to its minimum purchase ..So I had no option so to bring Emerald suit I purchased few more items from tops and lingerie.
Products are really good friends..Used apparel and color are fantastic.
Over all I can say when you visit their site ,you will stuck at some products and hope you will like them.