JARLO London Reviews

: 7

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100% Would buy here again

Most relevant positive review

  2024-01-28
Wedding dress purchase
I recently ordered a wedding dress from this store and I must say, I was really pleased with the ...Read on
D. Collins

Review with most votes

  2018-03-28
Tasteful
Great company! Bought a really lovely dress for a friend's wedding here and would do again if I g...Read on
Katie Rendell

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    Wedding dress purchase

    I recently ordered a wedding dress from this store and I must say, I was really pleased with the whole experience. The quality of the dress was really good, it arrived quickly and the returns process was easy. I've had some not-so-great experiences with other websites before, but this one really impressed me with its fantastic service.


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    Jarlo- dress

    What a fantastic experience with Jarlo’s customer service. Julia went up and beyond to ensure I would have no issues with my return after I couldn’t make the return by date. She helped to extend so that I would be a happy customer. I will definitely be buying from Jarlo as customer service is key and Julia did a wonderful job!


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    Two dresses, nude, silk

    Absolutely brilliant. I ordered two dresses, same colour, different styles, perfect match. Beautiful garments. Had slight problems with the zips. They sent me free returns note. Put two new ones on one side and got them back to me straight away. Really excellent service. Polite, friendly and professional. Would definitely order again. Top notch. Brilliant service. Well done and thank you!


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    Love it

    Beautiful, reasonably priced dresses. Looks exactly as it did on the website and fits true to size. Very well made and good materials, only complaint would be that it came looking a bit screwed up, but nothing that can’t be fixed with a iron/steam. Would order from here again.


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    So glad I found jarlo!

    I was desperate to find some good quality dresses for my bridesmaids in the same colour but different styles and then luckily I found Jarlo! I spoke to Julia for a bespoke order and she was nothing but helpful. I don’t often come across customer service like this and when you’re planning a wedding it’s a dream come true. Can’t thank her enough for everything. The bridesmaid dresses are also absolutely GORGEOUS!


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    OUTSTANDING IN EVERY WAY!

    If customer service had a course, Julia could teach it at the highest levels. Through my process of purchasing my bridesmaid dresses, she went above and beyond my expectation and helped me with a hiccup of my own doing. I felt cared for and important to her and her company. I don't think I've ever received care of this caliber. Not to mention my dresses look amazing, the quality and craftsmanship was everything I wanted and more. Thank you, Julia, for making my upcoming wedding so special! Thank you Jarlo London! I am a customer for life!


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    Tasteful

    Great company! Bought a really lovely dress for a friend's wedding here and would do again if I get the chance (!!) . I really like how elegant and tasteful the dresses are compared to some others that are on offer these days.

    Delivery was straightforward, nothing to complain. The website isn't the easiest to handle and work with, but a little patience can deal with!


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