JigsawPuzzle.co.uk
All reviewsJigsawPuzzle.co.uk
63% Would buy here again
All reviews (8)
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5 puzzles
No issues at all here. They emailed me as soon as they shipped (which was the day after I made the order) and provided a Royal Mail tracking number. The puzzles come from France so do take about 10 days to arrive. I'm delighted with my 5 puzzles, all brand new in shrink wrap. It is so nice to have a choice of a variety of puzzle brands not available in the UK. This is not a fake website or a scam. I understand some frustration for some in thinking they are located in the UK because of the website address and therefore being disappointed that delivery would take longer than usual but to me, it was worth the 10 day wait. The currency is in pounds. I will definitely order again.
Several puzzles for our group of autistic adults
The puzzles arrived in good condition. Unfortunately they were not suitable size wise for our group of autistic adults. I emailed and explained and was told to send them back, pay the cost of the return, which was fine and that I would be reimbursed when they had been received.
This was three weeks ago. No email to say they had arrived back and no refund.
I will not be ordering from here again. Very very disappointing.Four season - Cobble hill 2000 pieces puzzle
I am buying quite a lot of them, as holding a membership I get nice discounted price and no delivery over 15£. Perfect website, easy to order and never had any issue with delivery, tracking is working well to show where my parcel is.
Jigsaw 1000 pieces
I have used this company many times and I have never had a problem with my orders.
Was Supposed to be Jigsaws... but never happened.
Just a terrible experience from start to finish. Basically ignore everything it says on the website - it's just a big bunch of lies.
- They're not a UK company despite having flags etc everywhere.
- they ship from abroad - not disclosed
- the shipping fees are a lie:
"UK: delivery within 3/5 days. Free delivery on purchases over £15"
That's an either/or situation. If you want free then you wait 10 days, if you want 3/5 days then you have to pay ridiculous fees.
- "WE AIM TO OFFER A FAULTLESS CUSTOMER SERVICE":
Delivery problem? Problem with your order? Don’t hesitate to contact us with your comments. We will always find a solution to meet your needs." <- could not be further from the truth. Takes ages to respond then just blamed me, offered zero solutions.Christmas Present - DON'T USE THIS COMPANY
Update - Awful company to deal with - the worst - just refunding Euros 10.52, despite me paying £34.32 and receiving nothing
DO NOT BUY FROM THIS COMPANYChristmas Present - DON'T USE THIS COMPANY
Refusing to refund.
Claiming that the delivery was refused, despite no one speaking to the delivery driver and clear acknowledged instructions to leave in a porch.1000 Puzzle
Scam Website
Please do not use this company, they are fake. They will take your money and you will never receive your product.
They are not based in the UK but France, i wish i knew this before i gave them my money, if i did i wouldn't have ordered because there is no UK premises to visit. No telephone numbers to call. Emails are ignored.
Ordered a puzzle for a present for my mother for £30 and it never came. They are a scam!
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