Just Fashion Now40 reviews
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Not what I expected, but sorted
I remember unwrapping it on a grey Tuesday and thinking this isn’t the same jumper — the ad showed bright, crisp colours, this arrived faded and a bit blurry. A mate had spotted it on Instagram so I ordered in early November for Christmas. Delivery took ages, over a month, which was annoying. I emailed support and they first offered a tiny credit; I pushed back, worried I’d be expected to post it back to China. It felt like they weren’t taking it seriously, until the moment they refunded me in full and said I could keep the item. That’s when I relaxed. Still, quality and delivery were disappointing.
Nice photos, rubbish reality
Sat on the sofa, scrolling, I bought a couple of bits after a mate sent me the link — was a bit iffy about sizes and fabric, but photos looked cosy. Turns out my doubts were right. The 'small' was huge, and what looked like a chunky knit is just a photo printed on a thin polyester top. Spent a couple of hundred quid, which annoyed me. Tried to return about £87.51 of stuff, had to post it back to their returns address, cost me £44.75 at the Post Office. Can't find any phone number, so I emailed; they promised a refund then said they hadn't received the parcel. I'm out over £130.
Half decent shirts, messy returns
colours were off and the cut wasn't what I expected. The fabric itself wasn't terrible, actually; soft enough for day-to-day wear and the fit is okay if you don't need perfect tailoring, so in use they're fine. The real problem was the returns process. It's buried on the site, you have to apply, fill out forms, wait, fill more forms and they even suggest keeping the items for a partial refund. That felt like haggling rather than customer service. I paid to send the shirts back and the original postage wasn't refunded, which annoyed me. In short — decent shirts for everyday use, but poor aftercare and a clumsy returns system. Will think twice before ordering again.
Mostly frustrated, a couple of decent bits
I was unpacking for a short trip and realised a lot of what I ordered didn’t fit. I spent about £300 on a pile of clothes. Some pieces are fine for lounging at home, but quite a few feel cheap and ill-fitting. I tried to sort a return. They emailed once asking for photos, which I sent straight away. Then radio silence. I wrote again, explained everything, attached the pictures again, and still nothing back. It’s annoying because the items did arrive and from that point it should be straightforward. I’d advise anyone to order one thing first or double-check sizes. I wish they’d be quicker with refunds — seems avoidable. Not a total disaster, but not great either.
Late but refunded
I dropped the dress back within the returns window and waited. It took ages to get a reply, but when support finally confirmed the refund I felt properly relieved — that’s the moment I was satisfied. Not perfect, communication was slow, so chase them if you want speed.
Return mess after decent first impressions
Don't rely on their support — I gave up. I ordered two items a couple of weeks ago and wanted to return them after trying them on. The "24/7" chat never replied, there's no phone and several emails went unanswered. Product seemed fine at first, but returns are hopeless.
Left hanging after a simple exchange
In short, don't trust their support — they promised contact and never did. Bought the item just over a month ago and I was initially pleased, but it turned out to be the wrong size. I followed the return instructions, waited days, then weeks, no reply, so now I can't swap it.
Little surprise
Right after unboxing I remembered how unsure I'd been about sizing and slow postage. Gave the tee a go for everyday wear and honestly it fits well, colour's true and I've lived in it for school runs, cafes and dog walks. Delivery was a touch slow but worth it.
Good service, meh goods
quick replies, friendly, kept me updated. Well, I mean they looked after me. The goods are fine for the price, nothing fancy, kind of average, you know. I'm a bit torn — pleased with service, disappointed with quality.
Expensive fitting trial
Ordered a dress. Looked nice in the photos but in person it wasn't my style, so I had to send it back. Delivery and return fees added up — felt like an expensive fitting session. They did offer to let me keep it and get half my money back, which is fair, but pointless if you won't wear the thing. Wish returns were cheaper or free. Still, the process was straightforward and the item matched the listing.
Not what I expected, but useful
sturdy, simple and reliable. Kept me organised, saved time. So yes, relief — glad I took the chance, not thrilled, but overall genuinely quite pleased.
Not the best buy
labelled identical sizes but some fit like smalls, others like larges. Frustrating, awkward to wear. Bit disappointed, won't order again.
Quick try, quick return
I ordered three pieces and sent them straight back the day after they arrived. Two were rigid, zero give, which made them awkward to wear — felt like I’d grabbed budget shop tat. The stitching and fabric didn’t sit right on me. Delivery took about three weeks, which is annoying, and the return instructions were okay so refund came through. Still, postage both ways and the initial shipping felt overpriced for what you get. I won’t bother again unless they sort quality and cut their shipping costs. A pity, could’ve been decent and helpful.
Mixed bag, but usable
some pieces are exactly what I wanted, decent fabric and comfy. The annoying bits: sizing is all over the place — an XL fits perfectly in one style and is enormous in another, so you never quite know. Photos promised shimmer that doesn't exist, which is irritating. Returns are a pain, you pay postage and then they offer a discount that makes returning pointless, so you end up finding a home for the stuff. Not perfect, but works.
Oddly disappointing
a so-called medium that was huge, one outfit faded like it’d been through loads of washes, and another set had a stain plus bottoms stretched out of shape. Weirdly there was a small freebie in the box, which was a nice surprise, but that didn’t fix the rest. I’m still waiting on the remainder, and multiple emails about refunds or exchanges have been ignored. Delivery and customer service have been the main issues here.
Mixed feelings, mainly annoyed
don’t count on prompt fulfilment, though you might get a refund if you push. I ordered five items and after about two weeks I got what they called a “tracking number” for part of the order. Checked with UPS and it matched a COVID test parcel, not my clothes, so I kept checking and realised the number was probably just an order reference — nothing had actually been sent. A few days later I was told some items were unavailable and attempts to get any response from support were pointless; emails went unanswered. I ended up filing a dispute with my credit card and that’s now being handled, which is the only reason I’m a bit satisfied in the end. If they’d just replied, things might’ve worked out — I did like the designs. My advice: be ready to chase them or use a card that gives you buyer protection.
Bitten but not broken
the experience started badly, doubts stayed for a while, and then, well, it improved.
Late-night decision turned out okay
if they drag their feet after you’ve done what they ask, look elsewhere.
3 dresses ordered, only received 1
Hey everyone! I picked up 3 dresses back on April 15, but I've only received 1 of them up until now. I'm really let down because I haven't heard anything about the other 2 dresses. I did follow up on it a few weeks ago and was told I'd get a 10% discount, but that doesn't make up for the fact that the dresses are still missing! I just want to know when I can expect them to arrive, you know?
Two item purchase
I placed an order for two things from an online shop not long ago. They sent me one right away, which was good. But the other thing I ordered, a dress, wasn't in the package. The website said no charge for postage, but they actually charged me £13.12 for shipping, which was a bit of a shock. I wanted to cancel the order because of this mix-up, but it had already been processed. No one has got in touch with me about the missing dress, and now I'm wondering where it is and when it's going to turn up.
About Just Fashion Now
Just Fashion Now is an online clothing brand that offers a variety of trendy clothes, shoes, and accessories for women. They pride themselves on providing fast fashion with designer boutique quality, working with designers and brands worldwide to bring customers the latest trends. The company ensures quality by checking all products before they are shipped to customers. Just Fashion Now offers delivery services locally and internationally, with a delivery time of 19 business days depending on the location. They also have a 15-day return policy for customer satisfaction. Customers can sign up for their newsletter to receive updates on trends, sales, and a 15% discount on their first order. Share your feedback and read reviews on Just Fashion Now at BritainReviews.
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Online shopping | Fashion Reviews & Experiences | Homeware Reviews & Experiences
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Last update: April 2026
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Review with most votes
My beautiful gown won the day
Being plus-sized could be a bit stressful especially when it comes to selecting dresses. I had dinner and needed to look vogue, comfortable and take-away. I went through all the... Read onBy: Fanny