Klass26 reviews
This score is based on 26 genuine reviews submitted via BritainReviews since 2022.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.My shoes were not what I expected
I bought myself a new pair of shoes, but let me tell you, they were nothing like I thought they'd be! The colour was completely different to what I saw on the website, and the material felt really low quality, to be honest. So, I had to return them and ask for a refund, which was a real disappointment.
Efficient, updates, quick turnaround, easy returns
I bought something recently and I was really impressed with how smoothly everything went. The whole process, from ordering to getting delivery updates, was great. It all happened quite fast, which was a nice surprise. I had to send something back to get a smaller size and that was really easy too.
Fast delivery, helpful customer service
My order came faster than I thought it would, which was a nice surprise. When I needed to swap an item, I had to get in touch with them and the person I spoke to was really polite and helpful. The whole process of exchanging the item went really well and I was kept up to date at every stage.
Awesome clothes
I ordered some really nice outfits and the whole process, from ordering to delivery, went really smoothly. I love the clothes so much and I'll definitely be ordering from them again.
Dress and top online purchase
I recently bought a dress and top online from this store as I couldn't find my size in the shop. I was really happy when I saw them online and placed my order straight away. The quality of the items was even better than I expected, and they fit me perfectly. It was easy to order and I got regular updates on my order status. The prices were fair for the quality of the items. The delivery was quick, and everything arrived in great condition. All in all, I'm really pleased with my shopping experience at this store.
Wedding dress
My friend would be taken to the altar within a few months. I needed a dress to wear to the wedding. I had checked different catalogs but didn't really like the designs I got there. I checked online and found a purple lovely down with beautiful flowers in Klass. I checked through the price and was within my budget. I ordered for the gown and some matching accessories. When I got my orders, it was very beautiful. Well fitted and made with the best quality fabrics. It was highly satisfactory. I wore it and showed it to the bride to be, she also loved the dress and requested I ordered a dinner gown for her.
About Klass
One of the best things about the Internet – aside from topical memes and cat videos, that is – is how convenient it makes shopping for the perfect outfit. This slice of the retail pie is only set to rise as websites improve and delivery services get more competitive. When you see how easy it is to get your hands on the perfect festival outfit or a dress for a wedding online compared to scrum of Oxford Street, it’s a no-brainer. Online really is the smartest way to shop. Convenience aside, there are so many pluses to online shopping; better deals, voucher codes, secret and flash sales and loyalty points. Whether you are looking for an outfit for a virtual Zoom date, are searching for a vintage or pre-owned designer piece, or want to add some comfier work-from-home outfits to your closet, you can always find them on an online store like Klass. But can they really satisfy your style? Do they have elegant dresses in their store? Is it easy to make orders on their website? How will their customer service treat you when you ask for advice and ask questions? Are their clothes original? What makes them different from the other online stores? Do they have a very responsive web page? how long do their clothing last? Is there a refund policy in place at Klass when you have to return an item? Questions like this and more can be answered effectively by people who have bought clothes from Klass in the past. Their comments, feedback, and opinions about this company can help you to find out if they’re right for you.
About Klass
Klass is a ladies retailer offering a range of women’s fashion available in sizes 10 – 22, suitable for all ages. The company is based in Royle Pennine Trading Estate, Klass Head Office, Lynroyle Way, Rochdale OL11 3EX, United Kingdom. Klass was established in 1985 and has progressed to have over 150 stores including standalone stores and concessions throughout the UK and Republic of Ireland.The brand offers offer a wide selection of women's clothing from sizes 0-22, including dresses, tops & blouses, coats & jackets, skirts and trousers and a coordinated range of accessories. The clothing items include, tops & tunics, dresses & jumpsuits, trousers & skirts, knitwear & cardigans, coats & jackets, loungewear, cover ups, and accessories. Dresses include day dresses, pleated dresses, occasion dresses, midi dresses, and maxi dresses. The accessories include bags, gift cards, gloves, face masks, scarves, and hats.
Services of Klass
You can shop at Klass on their website. You can do this by choosing from the list of products in their store. You will be asked to provide information such as email, name, phone number, and password to aid the delivery of your orders. You can pay for your orders at checkout via Mastercard, Maestro, Apple Pay, Shop Pay, PayPal, And VISA Card. is also available on social media such as on Facebook, Instagram, Twitter, Pinterest, Google +, and Instagram. They offer $10 discount when you refer a friend. You can contact the customer support team at Klass via email at info@Klass.co.uk or call at 0333 996 0014.
Complaints, Comments and Tips for Klass
Have you purchased clothes at Klass before? If so, kindly tell us what you discovered from your contact with this company. Did you react negatively to their products? Will you recommend their products to your friends? How was the ordering and delivery process? Were the customer care team on ground to provide help for you? Did you obtain value for your money? Tell us your experience and what you think about Klass. This will guide their potential customers when shopping at this online shop.
What kind of clothing company is Klass? Read customer review about their clothing, dresses, tops, bags, and accessories here on BritainReviews.
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Contact Information
Unit B, Royle Pennine Trading Estate
OL11 3EX Rochdale
United Kingdom
Categories Klass
Fashion Reviews & Experiences | Online shopping
Page Statistics
Last update: November 2025
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Review with most votes
Wedding dress
My friend would be taken to the altar within a few months. I needed a dress to wear to the wedding. I had checked different catalogs but didn't really like the designs I got the... Read onBy: Diane