Kong Online - Overall Rating based on 8 reviews
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Unfulfilled order
I bought something from this online shop not long ago, and honestly, it was a bit of a let-down. I thought I was getting a product, but turns out it wasn't even in stock, and my order got scrapped. The fact that they didn't bother to keep me in the loop or be honest about it was pretty annoying, to be honest. I ended up feeling really frustrated and put out by the whole thing. It's really important for companies to make sure they're keeping their website's stock levels up to date to stop this kind of thing from happening.
Next day delivery of item, nicely packaged with complimentary stickers
I was really chuffed with how quickly my order arrived the next day. The item came in a lovely package and they even threw in some free stickers, which I thought was a nice gesture. The clothes I bought were top quality and I'm over the moon with my purchase. The service from the company was brilliant overall, and I would definitely recommend them to anyone else.
Ordered shoes, got sold to someone else
I was really looking forward to receiving these awesome shoes I ordered, but when my partner went to pick them up, they had already been sold to someone else! It was such a disappointment! It was a waste of our time and a total mix-up. I usually love shopping at that store and the staff are great, but this situation was definitely not okay.
Stutterheim jacket
The service from this online shop is just terrible. I bought a stutterheim jacket from them recently and it arrived in a right state because they didn't pack it well enough. It was all damaged, dirty, with brown marks that wouldn't go away. I got in touch to show them the proof of the damage, but they didn't even bother to reply. It's fair to say this is the worst online shopping experience I've had since I started back in 2009.
Miniature Daschund toy
I bought a little Daschund toy from this online shop not long ago. It's a shame as it fell apart after only 10 minutes of playing with it. I sent photos of the broken toy and my receipt to the customer service team on the same day, but I didn't get any response. I was really let down by the bad quality of the toy and the lack of customer service. It was not a great experience overall.
Plastic in toys complaint
I got in touch with customer service back in 2020 because I found some plastic in the toys I bought. At first, they were quick to respond and seemed to care about what I had to say. But as time passed, they stopped getting back to me altogether. It's really annoying to think that my worries are just being ignored.
Nike shoes for Christmas
I got these shoes last Christmas and they were really cool. I felt so stylish wearing them to school.
Brands collection
Brands are great .Store is known to many of us by ".Kong"
I had booked Nike shoes,track pant and waterproof bag..Rates are at higher then other outlets.Deliveries part is ok
My second order of jackets and t-shirts delivered first time little late.Else quality is key area.. Probably price tags is increase due to this reason.
But what I think this is a good choice for those customers who believe in high class brands only.
Review with most votes
Brands collection
Brands are great .Store is known to many of us by ".Kong" I had booked Nike shoes,track pant and waterproof bag..Rates are at higher then other outlets.Deliveries pa... Read onBy: Harrison