Kong Online8 reviews
This rating is based on 8 genuine user reviews submitted directly through BritainReviews.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Unfulfilled order
I bought something from this online shop not long ago, and honestly, it was a bit of a let-down. I thought I was getting a product, but turns out it wasn't even in stock, and my order got scrapped. The fact that they didn't bother to keep me in the loop or be honest about it was pretty annoying, to be honest. I ended up feeling really frustrated and put out by the whole thing. It's really important for companies to make sure they're keeping their website's stock levels up to date to stop this kind of thing from happening.
Next day delivery of item, nicely packaged with complimentary stickers
I was really chuffed with how quickly my order arrived the next day. The item came in a lovely package and they even threw in some free stickers, which I thought was a nice gesture. The clothes I bought were top quality and I'm over the moon with my purchase. The service from the company was brilliant overall, and I would definitely recommend them to anyone else.
Ordered shoes, got sold to someone else
I was really looking forward to receiving these awesome shoes I ordered, but when my partner went to pick them up, they had already been sold to someone else! It was such a disappointment! It was a waste of our time and a total mix-up. I usually love shopping at that store and the staff are great, but this situation was definitely not okay.
Stutterheim jacket
The service from this online shop is just terrible. I bought a stutterheim jacket from them recently and it arrived in a right state because they didn't pack it well enough. It was all damaged, dirty, with brown marks that wouldn't go away. I got in touch to show them the proof of the damage, but they didn't even bother to reply. It's fair to say this is the worst online shopping experience I've had since I started back in 2009.
Miniature Daschund toy
I bought a little Daschund toy from this online shop not long ago. It's a shame as it fell apart after only 10 minutes of playing with it. I sent photos of the broken toy and my receipt to the customer service team on the same day, but I didn't get any response. I was really let down by the bad quality of the toy and the lack of customer service. It was not a great experience overall.
Plastic in toys complaint
I got in touch with customer service back in 2020 because I found some plastic in the toys I bought. At first, they were quick to respond and seemed to care about what I had to say. But as time passed, they stopped getting back to me altogether. It's really annoying to think that my worries are just being ignored.
Nike shoes for Christmas
I got these shoes last Christmas and they were really cool. I felt so stylish wearing them to school.
Brands collection
Brands are great .Store is known to many of us by ".Kong"
I had booked Nike shoes,track pant and waterproof bag..Rates are at higher then other outlets.Deliveries part is ok
My second order of jackets and t-shirts delivered first time little late.Else quality is key area.. Probably price tags is increase due to this reason.
But what I think this is a good choice for those customers who believe in high class brands only.
About Kong Online
Kong Online is a lifestyle store with a skate heritage that specializes in selling clothing. Established in 1987, their collection includes skatewear, streetwear, and lifestyle apparel for both men and women. They offer a variety of clothing options such as outerwear, t-shirts, hoodies, and denim, along with a range of footwear including sneakers, boots, and other shoes. Their accessories collection features belts, headwear, bags, watches, and more. Additionally, Kong Online offers skate decks, apparel, and footwear for skate enthusiasts, carrying popular brands like Nike, Reebok, The North Face, and more. Customers can place orders online and have their items delivered to their doorstep, with the option to sign up for newsletters to stay informed about the latest products and exclusive offers. The customer service department is available to offer assistance as needed. Share your experience through reviews to help potential customers understand what shopping at Kong Online is like.
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Contact Information
The Burges 18-20
CV1 1HL Coventry
United Kingdom
Categories Kong Online
Online shopping | Fashion Reviews & Experiences | Electronics Reviews & Experiences
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Letzte aktualisierung: November 2024
Review with most votes
Brands collection
Brands are great .Store is known to many of us by ".Kong" I had booked Nike shoes,track pant and waterproof bag..Rates are at higher then other outlets.Deliveries pa... Read onBy: Harrison