Where do you often buy your clothes? Do you have a favourite shop or are you still searching for the right supplier or just some variety? In the last two cases, you might take a look at Lavish Alice. But what kind of quality is to be expected from their clothing? Will they be durable and, not unimportant, comfortable? How long will it take Lavish Alice to deliver the products to your home? And how will you as a customer be treated by their customer service? Will they stay friendly and helpful if something goes wrong and you contact them because of a complaint? The best way to investigate these matters is by reading the reviews that real customers of Lavish Alice left for you here on BritainReviews. They can tell you what kind of shop Lavish Alice really is so you can easily decide to shop at their store or to look somewhere else.
About Lavish Alice
Lavish Alice is an online clothing shop. The store was founded by Lee Bloor and Matthew Lucian, who started their company years back when they met at University. They focus on modern, contemporary and minimal designs with British sensibility. They sell women’s clothing like bodysuits, capes, dresses, jackets, tops, trousers, coats, shorts, knitwear, jumpsuits, playsuits, but also swimwear and tailoring. But they also have a supply of shoes like flats and heels. Their jewellery section contains a range of sculptured bracelets, earrings and rings. And don’t forget to check their editions like dusk edition, element edition, gallery edition and sundance edition. And also check their sales section in case some of the items that you want are already on sale.
Lavish Alice clothing at the spirit catwalk.
Services of Lavish Alice
The products that can be found on the website of Lavish Alice can be ordered online. They offer a standard delivery service that is free if your order exceeds £85. This service will get the products to you within 1-2 working days. But they also offer express delivery and international shipping. Not satisfied with the item you receive? You are free to return the product within 14 days. And of course they can be contacted via email or telephone.
Complaints, Compliments and Tips for Lavish Alice
So what is your opinion on Lavish Alice? We would greatly appreciate the addition of your story and experience to our growing pile of reviews here at BritainReviews. What is your opinion on the quality that Lavish Alice offers? Is it the kind of durability that lasts for years? Or do you keep them in your closet because they’re just not comfortable enough to wear during a whole day at work? How long did it take Lavish Alice to deliver the items to your home? And is their some kind of customer service that wants to make sure you are a happy customer and are friendly, helpful and willing enough do make that happen? Please let us know via a customer review. Your review helps others to see what kind of webshop Lavish Alice truly is.
Are the clothes from Lavish Alice comfortable and durable? Read customer reviews about their playsuits, trousers, jewellery, shorts, dresses and more.
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Have ordered quite a few items from LA since discovering them whilst looking for a tuxedo dress in Nov/Dec. I’m quite surprised by some of the reviews as I have found the quality & fit of the dresses to be fantastic.
Delivery is really quick too.
But, I do wish there was just a return label supplied so I could go to the post office- as I have no printer, I have to go to Asda to return & their machine is always broken. This is the same process as some other online clothing companies & is FREE, so it’s still pretty good.
Refunds are a little slow, but to be fair it was Xmas & the return service to them does seem to take time.
I absolutely love the clothes they are different & stand out - keep doing what you’re doing & I will keep buying
Returned £400 worth of clothes 12 days ago and Royal Mail confirms the company signed for the items 11 days ago. Still no refund. Very quick to ship, deathly slow to refund. Returns process is awkward and includes printing off labels inside the Post Office. No click and collect options or drop off. Just inconvenient in this day and age. Was promised my refund would be made today but apparently their “return systems are down” so now it’s tonbe paid tomorrow....Let’s see. I spend thousands a year online but will never use this site again.
Ordered 2 on separate orders in different sizes. Sent the bigger one back on 4th July and had notification they had received my dress back at their warehouse on 10th. Has been almost 10 working days and still nothing to say I am receiving a refund and still haven’t had my money back! £45 I am still out of pocket as well as £5 to return it! Rediculous. Will not be shopping here again which is a shame as I do like some of their items
My order arrived next day which was great. The only NEGATIVE is the fact that after ordering goods worth over 250 and didn't like 3 of the items. I had to pay to return them.!!! I think should be free to return goods after spending quite a bit.. I have to think twice about ordering next time incase I have returns coz there will always be either size smaller/bigger or refund.
returned the item 4 weeks ago received an email to say they have received my return items but 3 weeks later STILL no refund, after emails sent no longer receiving replies just automated responses then nothing else, my order number was #120330
I wish I could give you one star for your cheap looking poorly made clothes, your expensive return costs and your for ever late responses. I just want my money back for this scam and its been forever. You guys gave me as an apology a 20% off my next purchase but guess what i prefer to throw my money in the garbage. At least I would know where they are.
Bought many items and live the clothes. Customer service us excellent for dealing with queries however their refund procedure is one if the worst i have come across. Sent item back over 2 weeks ago and still waiting no contact no response to emails they don't answer phones. Spoils the image for this company.
my whole girl gang buys dresses from here, we got amazing deals and offers on branded dresses. also, the delivery is good, no worry about late delivery or something. their specialty- they are always on time!
I am contacting you with regards to a dress that I have attempted to return after waiting nearly one month for the dress to be delivered.
The dress were delivered on the 3rd December. When I received this, it didn’t fit. I followed the process online to return my item. I have chosen which store to return my dress back to. The postcode doesn’t exist and unfortunately nobody in the area has heard of the store.
I have attempted to chose another store however, this hasn’t been possible. I would suggest you reviewing your processes that you currently have In place to make it more simple for your customers and charging a fee of £5.00 to return the item isn’t great.
Could you please advise me on how to chose an alternative store to return my item back to you. I think it’s my duty to inform other people via twitter about buying off of your website and how difficult it is to return an item.
Emailed to find out where my credit was for goods. Has taken them 14 days to let me know would be receiving credit note even though they were sent back after 11 days. Think Watchdog need to be aware of this policy.