Lichi - Overall Rating based on 27 reviews
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Sent back order
I returned my order and did everything they asked, but I still haven't received a refund or any response after sending 6 emails. I feel like they've ripped me off and I'm pretty gutted about it. Fingers crossed they sort it out soon!
My recent purchase
I just wanted to say that I was really disappointed with the customer support I got. I tried to find out about my order a few times but the replies were slow and didn't really give me much info. It left me feeling frustrated and not sure when my order would arrive. Then, when I wanted to return something, I had trouble getting the right paperwork on time, so I couldn't send it back within the allowed time. All in all, my experience with the customer support team wasn't great at all.
Lack of communication and delay in order
I haven't heard anything from this company about my order. I've been waiting ages for an email reply and still nothing. It's really bad how they're not keeping me updated, and I'm still waiting for my order to turn up.
Ordered on March 24th
I ordered my things on the 24th of March, but I ain't heard anything about when it's gonna arrive. I even sent them an email, but got nothing back. It's just not on, is it?
Clothing purchase
I absolutely adore the online store where I bought these amazing pieces! Their styles are so unique and fabulous, I wish I could fill my whole wardrobe with their stuff. The quality is top-notch too, I've got two dresses, a skirt, and a few other bits and bobs from them and they all still look great even after wearing them loads. It's a real treat to wear them, honestly! I'm really in love with everything I got and I'm already looking forward to my next shopping spree.
Clothing items
I've recently bought some clothes online and I have to say, I was pleasantly surprised by how it all turned out. I live in the UK and my order arrived within 14 days, just like they said it would. At first, I was a bit on edge because of the mixed reviews I had seen, but I was pleased to see that everything arrived on time. The quality of the clothes was really good and definitely worth the money, although one item was missing a spare button. However, the customer service team were really quick to respond and sorted it all out for me, whether I messaged them on WhatsApp or via email. All in all, I had a really good experience and would think about shopping there again in the future.
Dirty dress, terrible customer service
Hey, just wanted to give you a heads up - if you're considering ordering from this place, maybe give it a second thought. I got a dress from there and it came with loads of black marks on it, looked like someone had trampled all over it. When I got in touch with them, they weren't much help and basically said I had to pay to send it back. Had to spend more money getting it dry cleaned. Total nightmare.
2 Kleider bestellt
I ordered two dresses, but I've only received one after waiting for a whole 5 weeks. They told me the dresses were made in Germany, but one of them actually came from Poland. Now I'm still waiting for the second dress, which they say is stuck in Dubai customs. I have to say, I find them very untrustworthy!
Dress purchase
I recently bought a dress from this shop and, unfortunately, when it arrived, the size wasn't quite right for me. So, I got in touch with their customer service team and I have to say, they were really quick in getting back to me about my questions and they gave me really clear instructions on how to return the dress. The whole process was really smooth and easy, and it made me feel like they valued me as a customer. Once I sent the original dress back, they quickly sent me a different size which fitted perfectly! I'm really happy with the service and support I got from the shop. Thanks for making sure I was happy as a customer and for going the extra mile to fix things.
Most recent set in beige, cream, and light blue
Oh my goodness, this shop is absolutely amazing! I'm completely in love with their clothing. I recently purchased their latest collection in beige, cream, and light blue, and I have to say, the quality is unbelievable! The material is incredibly soft and comfortable, it's like walking on clouds whenever I wear it. I really wish they had this collection in every colour possible, because I would buy them all without hesitation. Honestly, this store has become my go-to shopping destination! ❤️
Refund issue
My recent experience with this clothing company was really disappointing. I had a real headache trying to get a refund for something that didn't fit. After sending back the item, I waited ages for the refund. When I asked about it, I just got ignored. I had to keep sending emails to get a reply. It was so frustrating and definitely put me off shopping with them again.
Fashion order
It's been a week now and I still haven't heard anything about my shipment. I haven't received any updates or notifications in my email either. I wouldn't recommend this service at all.
Amazing dress
I got this amazing dress from here and it's honestly the best thing ever! The quality is just so good and it looks awesome on me. I really wish they had more dresses in my size so I could buy even more. Keep up the great work!
Online purchase delay
I'm really disappointed with the service I've received from this company. I placed an order online on April 3rd and it's now April 17th, but I haven't heard anything about the status of my purchase. This delay is unacceptable in today's fast-paced digital age. Other companies manage to ship items much quicker, so I don't understand why my order is taking so long. The lack of communication and transparency is really frustrating.
Flattering outfits
If you're fed up with buying clothes online and being let down by the fit, then you've come to the right place. These outfits are not only stylish but also made from top-notch fabric with flattering shapes that will make you feel amazing. The website offers a fantastic range of styles to pick from, and best of all, they always have large sizes in stock. Say goodbye to stressing about items being too small - the size guide they provide is spot on and really useful. On top of all that, with speedy and free delivery for orders over 100 euro, what more could you want?
Dress ordered, delayed delivery
I bought a dress from this company not long ago, and it's been a nightmare. It's been almost three weeks since I ordered it, and even though I got DHL tracking numbers, there's been no movement on the DHL site about my parcel. The customer service team has gone silent too, ignoring my messages and leaving me clueless about what's going on with my order. It's really annoying, especially because I forked out a decent amount of money for the dress. Now I'm starting to think I'll never get my hands on it, and I'm considering asking for a refund instead.
First dress purchase
I was a bit unsure about the size at first, but I eventually decided to go for it. My dress arrived yesterday and I absolutely adore it! The quality is amazing and it fits like a glove. I will definitely be ordering more from this place in the future!
Waiting for refund
It's been about 5 weeks now and I'm still waiting for my money to be refunded! They told me everything is produced in Frankfurt, but my packages actually came from Poland. I haven't heard anything back and still no sign of my money. It's really disappointing!
Beautiful matching dress
I bought a dress not long ago, and it looked exactly the same as in the photo. The material is really good quality, and the dress is just lovely. I was so pleasantly surprised by how closely it matched the online picture. The stitching was really neat, and the design was done really well. All in all, I'm very happy with my purchase.
My new dress
Oh my goodness, I'm absolutely thrilled with my new dress! The size chart was perfect, and it fits me perfectly. The quality is outstanding, and I feel like royalty when I wear it. The customer service was fantastic - someone picked up the phone quickly, and Ms. Alex was really lovely and helped with all my queries. The delivery was also really quick, my parcel arrived much sooner than I thought with plenty of updates. I'm so excited to show off my new dress to all my friends!
Review with most votes
A good shopping experience wit
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