Lichi33 reviews
This score is based on 33 genuine reviews submitted via BritainReviews since 2022.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Bit of a winner
Loved it straight away — wore it to a friend's wedding last month and the fabric felt proper lovely. This was my second buy; quality's ace, fit matched expectations, so I'm quite chuffed, really.
Quick win, perfect fit
I put it on the minute it arrived and almost laughed — the fit was spot on and the fabric felt proper quality. Wore it straight away to a mate's dinner and by dessert I knew I'd keep it. Returns last time were easy and not shipped to China, nice surprise.
Little wardrobe win
soft material, tidy seams, fits true to size. Wore them to work and to a weekend coffee run; they’re smart enough for meetings yet comfy for running around now.
Birthday dress gamble
one of the S dresses actually fit perfectly, which I didn’t expect given the others, so not everything was bad. But between inconsistent sizing, repeated cancellations and slow delivery, my trust is shaken. I’ve spent a lot across two accounts, and I’m unlikely to treat this as a reliable brand anymore. Might try elsewhere next time.
Blue maxi, proper pleased
fit spot on, I'm a medium and it sits lovely. There were a few tiny dents on the skirt, probably from the journey. I'll give it a quick steam and that's that, and it smelled fine too. Small niggle aside, I'm genuinely pleased and would order from them again.
Small, solid win
I wasn't expecting much when the box arrived but the moment I tried a jacket on and felt the weight and stitching I knew I was happy — proper quality, not the flimsy stuff you sometimes get. I ordered a few pieces and, apart from needing to check one size again, everything fits and looks like it was made with care. Delivery came sooner than I thought, which helped. Price feels fair for the standard, and communication was clear. If you want decent wardrobe bits without faff, give them a go. My only wish is more colour options, but otherwise I'm pleased.
Sent back order
I returned my order and did everything they asked, but I still haven't received a refund or any response after sending 6 emails. I feel like they've ripped me off and I'm pretty gutted about it. Fingers crossed they sort it out soon!
My recent purchase
I just wanted to say that I was really disappointed with the customer support I got. I tried to find out about my order a few times but the replies were slow and didn't really give me much info. It left me feeling frustrated and not sure when my order would arrive. Then, when I wanted to return something, I had trouble getting the right paperwork on time, so I couldn't send it back within the allowed time. All in all, my experience with the customer support team wasn't great at all.
Lack of communication and delay in order
I haven't heard anything from this company about my order. I've been waiting ages for an email reply and still nothing. It's really bad how they're not keeping me updated, and I'm still waiting for my order to turn up.
Ordered on March 24th
I ordered my things on the 24th of March, but I ain't heard anything about when it's gonna arrive. I even sent them an email, but got nothing back. It's just not on, is it?
Clothing purchase
I absolutely adore the online store where I bought these amazing pieces! Their styles are so unique and fabulous, I wish I could fill my whole wardrobe with their stuff. The quality is top-notch too, I've got two dresses, a skirt, and a few other bits and bobs from them and they all still look great even after wearing them loads. It's a real treat to wear them, honestly! I'm really in love with everything I got and I'm already looking forward to my next shopping spree.
Clothing items
I've recently bought some clothes online and I have to say, I was pleasantly surprised by how it all turned out. I live in the UK and my order arrived within 14 days, just like they said it would. At first, I was a bit on edge because of the mixed reviews I had seen, but I was pleased to see that everything arrived on time. The quality of the clothes was really good and definitely worth the money, although one item was missing a spare button. However, the customer service team were really quick to respond and sorted it all out for me, whether I messaged them on WhatsApp or via email. All in all, I had a really good experience and would think about shopping there again in the future.
Dirty dress, terrible customer service
Hey, just wanted to give you a heads up - if you're considering ordering from this place, maybe give it a second thought. I got a dress from there and it came with loads of black marks on it, looked like someone had trampled all over it. When I got in touch with them, they weren't much help and basically said I had to pay to send it back. Had to spend more money getting it dry cleaned. Total nightmare.
2 Kleider bestellt
I ordered two dresses, but I've only received one after waiting for a whole 5 weeks. They told me the dresses were made in Germany, but one of them actually came from Poland. Now I'm still waiting for the second dress, which they say is stuck in Dubai customs. I have to say, I find them very untrustworthy!
Dress purchase
I recently bought a dress from this shop and, unfortunately, when it arrived, the size wasn't quite right for me. So, I got in touch with their customer service team and I have to say, they were really quick in getting back to me about my questions and they gave me really clear instructions on how to return the dress. The whole process was really smooth and easy, and it made me feel like they valued me as a customer. Once I sent the original dress back, they quickly sent me a different size which fitted perfectly! I'm really happy with the service and support I got from the shop. Thanks for making sure I was happy as a customer and for going the extra mile to fix things.
Most recent set in beige, cream, and light blue
Oh my goodness, this shop is absolutely amazing! I'm completely in love with their clothing. I recently purchased their latest collection in beige, cream, and light blue, and I have to say, the quality is unbelievable! The material is incredibly soft and comfortable, it's like walking on clouds whenever I wear it. I really wish they had this collection in every colour possible, because I would buy them all without hesitation. Honestly, this store has become my go-to shopping destination! ❤️
Refund issue
My recent experience with this clothing company was really disappointing. I had a real headache trying to get a refund for something that didn't fit. After sending back the item, I waited ages for the refund. When I asked about it, I just got ignored. I had to keep sending emails to get a reply. It was so frustrating and definitely put me off shopping with them again.
Fashion order
It's been a week now and I still haven't heard anything about my shipment. I haven't received any updates or notifications in my email either. I wouldn't recommend this service at all.
Amazing dress
I got this amazing dress from here and it's honestly the best thing ever! The quality is just so good and it looks awesome on me. I really wish they had more dresses in my size so I could buy even more. Keep up the great work!
Online purchase delay
I'm really disappointed with the service I've received from this company. I placed an order online on April 3rd and it's now April 17th, but I haven't heard anything about the status of my purchase. This delay is unacceptable in today's fast-paced digital age. Other companies manage to ship items much quicker, so I don't understand why my order is taking so long. The lack of communication and transparency is really frustrating.
About Lichi
There are many types of parties and each party has its reasons such as birthday party, graduation party, house launch party, academic success party and more. A party is the gathering of people for entertainment and other forms of merriment. However, certain types of clothes are more suitable for attendees than others. At Lichi, the company deals in different types of party clothes for females. So if you are looking for where to shop for party clothes, Lichi might just be the right place for you. Should in case you are doubtful over the quality of their products and services, you can read individual's and unbiased customer reviews on BritainReviews to see their opinions.
About Lichi
Lichi is a fashion brand that can be described as explorers, inspirers with worldwide operations. The company aims at combining everyday practice, stylish essentials and bringing fashion with great finesse to every one of their customers, especially regarding party dresses.
According to the company, all of their products are designed in-house, making them proud of their continuous delivery of fabulous new fashion to every customer both online and offline.
Their German-based studio is where creative talents dream up stylish on-trend feminine pieces to elevate every woman’s wardrobe. The company also makes it known it is committed to designing and producing dozens of new elegant dresses and stunning accessories every week to the satisfaction of its customers, using technology that is geared towards quality.
Products and Services of Lichi
Products include Lichi clothing such as dresses, outerwear, blouse and tops, denim, jackets and blazers, pants and shorts, skirts, Lichi silk saree, knitwear and sweatshirts, jumpsuits, swimwear and accessories.
Shipping and Return Policy for Lichi
You can pay for the products via Visa, American Express, MasterCard, Maestro, PayPal and Citrus. For shipping and delivery, the company processes orders within 1-3 business days and about 7 business days to arrive at the destination.
For returns, the company allows 7 days for products to be sent back to them. However, the item for return must remain in the condition as was delivered to you - unworn, unused and unwashed including packaging and tags. Note: some items are marked non-returnable such as underwear and pieces of jewellery (except in the case of damage or faulty at the point of delivery). If returned items are found to meet the return condition, the company processes a refund into your original payment method within days.
Contact Information for Lichi
So if you are interested in buying products from Lichi or you want to know more about the products and services, you can reach them on Instagram, Tiktok and Pinterest. Subscribe to their newsletter to receive regular information about the company. You can send them a mail at: support@Lichi.com
Compliments, Complaints and Tips for Lichi
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Categories Lichi
Fashion Reviews & Experiences | Online shopping
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Last update: November 2025
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Review with most votes
A good shopping experience wit
A couple of months in our family. we have been planning for my niece birthday party. I was in charge of our dresses. In our last discussion we all agree of putting on beautifu... Read onBy: Rose