Lichi Reviews

: 27
52% Would buy here again

Most relevant positive review

  2024-04-09
Clothing purchase
I absolutely adore the online store where I bought these amazing pieces! Their styles are so uniq...Read on
yvonne

Most relevant negative review

  2024-05-25
Sent back order
I returned my order and did everything they asked, but I still haven't received a refund or ...Read on
hollie

Review with most votes

  2024-03-01
Most recent set in beige, crea
Oh my goodness, this shop is absolutely amazing! I'm completely in love with their clothing....Read on
N. Morgan

Reviews (27)

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    Online dress purchase

    My online dress purchase experience was surprisingly positive. Even though I had seen some negative reviews, I found the whole process went really well. Once I placed my order, I got a confirmation email pretty quickly. However, there was a small delay in getting my dress, it took 18 days instead of the promised 10-14 days. I got in touch with customer service after 14 days, and they were fast to respond, giving me a DHL tracking code to put my mind at ease. The dress arrived in good condition and looked just like the picture on the website. The quality wasn't bad considering the price of 100€, which I think is really fair. Overall, I was happy with my purchase, but I wish the dress had come in a protective box for better packaging. Despite that small issue, I'm pleased with my purchase and would think about buying from them again. It's interesting to note that the website says the dresses are designed in Frankfurt, not made there, so I don't fully understand some of the complaints I've seen.


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    Clothing items

    I've recently bought some clothes online and I have to say, I was pleasantly surprised by how it all turned out. I live in the UK and my order arrived within 14 days, just like they said it would. At first, I was a bit on edge because of the mixed reviews I had seen, but I was pleased to see that everything arrived on time. The quality of the clothes was really good and definitely worth the money, although one item was missing a spare button. However, the customer service team were really quick to respond and sorted it all out for me, whether I messaged them on WhatsApp or via email. All in all, I had a really good experience and would think about shopping there again in the future.


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    Dress purchase

    I recently bought a dress from this shop and, unfortunately, when it arrived, the size wasn't quite right for me. So, I got in touch with their customer service team and I have to say, they were really quick in getting back to me about my questions and they gave me really clear instructions on how to return the dress. The whole process was really smooth and easy, and it made me feel like they valued me as a customer. Once I sent the original dress back, they quickly sent me a different size which fitted perfectly! I'm really happy with the service and support I got from the shop. Thanks for making sure I was happy as a customer and for going the extra mile to fix things.


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    Flattering outfits

    If you're fed up with buying clothes online and being let down by the fit, then you've come to the right place. These outfits are not only stylish but also made from top-notch fabric with flattering shapes that will make you feel amazing. The website offers a fantastic range of styles to pick from, and best of all, they always have large sizes in stock. Say goodbye to stressing about items being too small - the size guide they provide is spot on and really useful. On top of all that, with speedy and free delivery for orders over 100 euro, what more could you want?


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    Sent back order

    I returned my order and did everything they asked, but I still haven't received a refund or any response after sending 6 emails. I feel like they've ripped me off and I'm pretty gutted about it. Fingers crossed they sort it out soon!


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    My recent purchase

    I just wanted to say that I was really disappointed with the customer support I got. I tried to find out about my order a few times but the replies were slow and didn't really give me much info. It left me feeling frustrated and not sure when my order would arrive. Then, when I wanted to return something, I had trouble getting the right paperwork on time, so I couldn't send it back within the allowed time. All in all, my experience with the customer support team wasn't great at all.


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    A good shopping experience with Cichi

    A couple of months in our family. we have been planning for my niece birthday party. I was in charge of our dresses. In our last discussion we all agree of putting on beautiful shorts, skirts and blouses . Since then, have been ruminating on how we were going to look good . I went to my boss in office and ask her where she always get her fine dresses and she told me about Lichi. Without wasting time I ordered for our beautiful shorts, skirts, and blouses from Lichi. Their delivery process was wow... just like a dream . I would recommend Lichi to other people


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    Recent clothing purchase

    I bought some new clothes not long ago and I have to say, I was pretty happy with the whole experience. The shop has a really nice variety of clothes for both casual and fancy occasions. I love that they have lots of little black dress options - you can never go wrong with a classic like that. What I thought was really handy was that I could contact customer service through WhatsApp or Instagram and they got back to me quickly. I can't wait to see what they come out with next in their new collection.


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    Wardrobe staples

    I've been shopping online for wardrobe essentials since 2020, and for the most part, I've had a good experience with the quality and designs on offer. Sometimes the prices can be a tad steep, but I reckon it's fair given the quality of the items. Sizing can be a bit tricky when shopping online, but overall I'm happy with what I've bought. I don't really get some of the negative reviews I've read about this brand, as I've had a pretty positive experience overall.


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    Most recent set in beige, cream, and light blue

    Oh my goodness, this shop is absolutely amazing! I'm completely in love with their clothing. I recently purchased their latest collection in beige, cream, and light blue, and I have to say, the quality is unbelievable! The material is incredibly soft and comfortable, it's like walking on clouds whenever I wear it. I really wish they had this collection in every colour possible, because I would buy them all without hesitation. Honestly, this store has become my go-to shopping destination! ❤️


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    Lack of communication and delay in order

    I haven't heard anything from this company about my order. I've been waiting ages for an email reply and still nothing. It's really bad how they're not keeping me updated, and I'm still waiting for my order to turn up.


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    Ordered on March 24th

    I ordered my things on the 24th of March, but I ain't heard anything about when it's gonna arrive. I even sent them an email, but got nothing back. It's just not on, is it?


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    Clothing purchase

    I absolutely adore the online store where I bought these amazing pieces! Their styles are so unique and fabulous, I wish I could fill my whole wardrobe with their stuff. The quality is top-notch too, I've got two dresses, a skirt, and a few other bits and bobs from them and they all still look great even after wearing them loads. It's a real treat to wear them, honestly! I'm really in love with everything I got and I'm already looking forward to my next shopping spree.


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    Dirty dress, terrible customer service

    Hey, just wanted to give you a heads up - if you're considering ordering from this place, maybe give it a second thought. I got a dress from there and it came with loads of black marks on it, looked like someone had trampled all over it. When I got in touch with them, they weren't much help and basically said I had to pay to send it back. Had to spend more money getting it dry cleaned. Total nightmare.


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    2 Kleider bestellt

    I ordered two dresses, but I've only received one after waiting for a whole 5 weeks. They told me the dresses were made in Germany, but one of them actually came from Poland. Now I'm still waiting for the second dress, which they say is stuck in Dubai customs. I have to say, I find them very untrustworthy!


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    Refund issue

    My recent experience with this clothing company was really disappointing. I had a real headache trying to get a refund for something that didn't fit. After sending back the item, I waited ages for the refund. When I asked about it, I just got ignored. I had to keep sending emails to get a reply. It was so frustrating and definitely put me off shopping with them again.


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    Fashion order

    It's been a week now and I still haven't heard anything about my shipment. I haven't received any updates or notifications in my email either. I wouldn't recommend this service at all.


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    Amazing dress

    I got this amazing dress from here and it's honestly the best thing ever! The quality is just so good and it looks awesome on me. I really wish they had more dresses in my size so I could buy even more. Keep up the great work!


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    Online purchase delay

    I'm really disappointed with the service I've received from this company. I placed an order online on April 3rd and it's now April 17th, but I haven't heard anything about the status of my purchase. This delay is unacceptable in today's fast-paced digital age. Other companies manage to ship items much quicker, so I don't understand why my order is taking so long. The lack of communication and transparency is really frustrating.


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