Live X Maintain23 reviews
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Personalised suitcases and luggage with company logo
I bought four personalised suitcases and some luggage tags with my company logo on them. I travel a lot, about 30 flights a year, so I needed durable luggage that could keep up with me. It's been 2 years since I got these suitcases and they're still in great shape! They've held up really well despite all the trips I take.
Suitcase order with guaranteed delivery
I bought a suitcase and was promised quick delivery while staying in London. Sadly, the suitcase never showed up, and even after I reached out to the company by email, all they did was admit to the delay without any mention of a refund. What's worse is that they sent the suitcase to my accommodation, even though I had clearly told them I wouldn't be there. Their customer service was a letdown, especially since they only seemed to reply to certain emails.
Suitcases
I recently got some new suitcases from here, and I must say they are absolutely fab! The whole service was a breeze to use, and I loved being able to add my own personal touch to them. Plus, the delivery was super quick, so I didn't have to wait ages to get my hands on my new suitcases. All in all, I'm really chuffed with my purchase.
Phone cases
I have to admit, I was feeling a bit anxious when I ordered 5 phone cases at first, but I was really pleased with how it all turned out. I needed to make a design change, and I got a new proof back quickly with no issues at all. The cases showed up just 3 days later, and they were even better than I expected. They're sturdy, good quality, and they fit the phones perfectly. I have to say, I'm really impressed with both the product and the service provided by the company. Huge shoutout to everyone involved in this whole process, especially for their help with Jagger Green Properties Ltd. I'll definitely be coming back for more orders in the future. Thanks for a job well done!
Black and jade marble cases
I've just got my cases in black and jade marble from this store and they're absolutely fantastic! The design is lovely and the quality is top-notch. There's loads of space inside and they feel really strong. Can't wait to take them with me on my trip to Iceland.
Phone case
My phone case has taken ages to arrive, and they haven't even made it yet! I thought I was supporting a nice little British business, but turns out it's a scam. I reckon it's better to just get one off eBay, much cheaper that way.
Luggage bags
The suitcases are really good quality for the price, I couldn't be happier with what I bought. The delivery was quick and on time, I have no complaints at all.
International shipping experience
I recently sent a suitcase from the UK to Australia with LiveX Maintain. The courier initially said it would arrive on a specific date, but it didn't. After speaking with customer service, they quickly sorted things out. They were friendly, attentive, and really reassuring. Big thanks to Sarah for her help.
Overpriced case, zip broke
I had a terrible experience with this company. I bought a really expensive case, but the zip broke the first time I used it. I contacted customer service with a video showing the poor quality, but they blamed me instead of helping. It's crazy to spend over £100 on something you can only use once.
Customized suitcase purchase
I had a great experience with Live X Maintain. Their customer service was fantastic and they were able to personalise my order to fit my exact requirements. I got in touch with them on WhatsApp and they took the time to help me choose the perfect design for my suitcase. I needed the suitcase urgently and they made sure it arrived within 2 days, which I really appreciated. The design on the suitcase looks amazing and the product seems to be of high quality. I am really happy with my purchase and would definitely recommend Live X Maintain to anyone who wants customised products with speedy delivery and great customer service.
Great customer service
I popped into this place recently and was pleasantly surprised by the customer service. The staff really knew their stuff and went out of their way to help me out. They listened to what I was looking for and gave me some great advice on the products. I left with a fantastic purchase and felt really good about it. Their professionalism and knowledge were top-notch, and I'll definitely be back for more shopping in the future.
Personalised gifts for grandchildren
I've placed two orders in the past three weeks and I was really impressed each time. The customer service was fantastic and they really went the extra mile to help with my orders, even making sure the spelling was correct as I needed it in a hurry. They even sent me a message to choose my favourite font for the preview. I was surprised at how quickly my items arrived with the standard delivery option. I ordered at 3pm and they were with me by 10am the next morning. Now I'm looking for more gifts for my other grandchildren!
iPhone Cover Purchase
I recently ordered a phone cover, thinking it was for an iPhone 15 Pro. However, it was actually for a Pro Max. I emailed the company, explaining my mistake, and they kindly sent me the correct cover without any additional charge. The customer service was truly exceptional, and I am delighted with my new phone cover.
Baby clothing purchase
The customer service at this place is absolutely brilliant. As soon as I walked in, I was greeted with a lovely smile and given a tour of the shop by friendly and knowledgeable staff. The range of baby clothing they had was amazing, and I managed to find everything I needed. The quality of the items is top-notch, and I can't wait to see my grandchildren wearing them. I will definitely be coming back here again.
Phone case
I picked up a phone case from this place and it was really cool! The print was top-notch quality and everything looked spot on. I'm gonna spread the word to all my mates about this fantastic company because they really nailed it. I'll definitely be getting more stuff from them in the future, cheers!
Trade Relationship Establishment
The folks over at Live X Maintain have been so patient and helpful as I started a partnership with them. Richard and Sarah really listened to what I needed as a newbie seller on Etsy, giving me advice and help at every turn. The first few orders I made were spot on and arrived quickly, which is super important for my business. I'm really happy to have found Live X Maintain as a trustworthy supplier for my customers!
Delayed delivery, unhelpful customer service
I recently bought something from this company and I was really disappointed with the whole experience. I ordered my item on the bank holiday weekend with the delivery expected between the 7th and 9th. Worried about the holiday affecting delivery, I got in touch with customer service for some answers. They were quite stubborn and sharp in their replies, just telling me my order would definitely arrive by the 9th but not offering any way to track it. However, when the 9th came around, I hadn't heard anything from the delivery service as promised. When I asked about it, they told me there was a delay because of the high number of orders and the recent holiday. This mixed information made me feel really frustrated and let down. I think it's so important for companies to be honest with their customers and manage their expectations properly.
Suitcases for the kids
I ordered three personalised suitcases for the kids and they are absolutely fantastic! The bags are really good quality and arrived in perfect condition. The kids were over the moon when they got their bags, they've been using them non-stop. I'll definitely be ordering from here again!
Phone case purchase
I recently got a new phone case and it's amazing! I can personalise it with my own photos. The staff were really helpful in finding the perfect size for me. The case is really sturdy and has some pockets inside for my headphones and other bits. The only downside was tracking my order - they asked me to download an app that I didn't want.
Case purchase, customer service, broken zip
I bought a case from Live X Maintain, but it broke after just one time using it. So I got in touch with customer service, and to my disappointment, they tried to say that it was my daughter's fault. The zip on the case has clearly busted in a few spots, so it's no good now. I'd forked out nearly 400 quid on cases from this lot, so the unhelpful service was really annoying. I asked for a contact number to talk to someone in person, but they said they only do emails.
About Live X Maintain
Live X Maintain is a company that specializes in personalizing lifestyle products to meet each client's preferences. They offer a variety of personalized phone cases, accessories, water bottles, coffee cups, suitcases, passport covers, luggage tags, Apple Watch straps, iPad cases, and more. The company provides warranties on their suitcase collection and accepts payments through credit cards or gift cards. Expert advice on product support is also available to customers. Live X Maintain has a strong focus on providing high-quality customization services to their customers.
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Categories Live X Maintain
Online shopping | Homeware Reviews & Experiences | Electronics Reviews & Experiences
Page Statistics
Seite online seit: 22 May 2019
Letzte aktualisierung: 29 November 2024
Review with most votes
Phone case
Every time I or my partner get a new phone we buy a Live x Mainten case. I can confidently say we have pribab spent nearly £200 with them in the last few years between our perso... Read onBy: L