Are you always looking for discounts on your everyday household and beauty products? Do you find that you're always running out of make up and shampoo quickly? Mostly because your 3 year old found your lipstick and has now drawn beautiful abstract paintings all over the walls with it? If you're looking for discount on some of your favourite grooming products, then perhaps Luxplus is the website for you. But before you sign up, check out our customer reviews for reliable experiences regarding Luxplus. This way, you can decide whether this is the website for all of your beauty and household needs - or whether you'd prefer to look elsewhere.
Luxplus is a concept designed for members only. If you are a Luxplus member, you can save up to 80% on everything from exclusive brands to well known everyday products. The company Luxplus ApS. was established in 2013 and is a Danish company. The aim is for customers to save money every time they shop for beauty products, cosmetics, skincare, perfume, hair products, natural and organic products, household items and more. In order be able to give Luxplus members their discount, they buy a large range of high quality products directly from major suppliers within the EU. All items are then shipped to their warehouse, thus cutting out the costly middleman. Quality checks are performed on all products in order to guarantee 100% authenticity. Today, they have numerous Luxplus members in Denmark, Finland, Sweden, Germany and across the UK.
How much could you save on drugstore favourites with Luxplus?
Services of Luxplus
BonusCash is a service offereed by Luzplus where customers can ear BonusCash for each subsequent purchase on the Luxplus website. The amount of BonusCash depends on which products a customer buys, but once a customer has earned BonusCash, it is automatically deducted from their next order. For example, if a customer earns 5 BonusCash, they will recieve £5 off of their next order. If customers are unsure on whether to sign up for a membership, Luxplus offer a free trial for one month. After the trial period, the price is £8.99 per month, and membership can be cancelled at any time. Delivery can take from 2-7 days, and if you're a member of Luxplus shipping is £1.99. If you're unhappy with your items, Luxplus also offer a 30 days return policy, where customers can return products using the company address. For customer support, customers can contact the telephone number or Luxplus support email address, where customers can expect a response with 24 hours on weekday. Products are categorised into Women, Men Kids and Luxliving (for household items), in order to make browsing easier, and for information on new products or offers, customers can view the Luxplus Facebook page and Instagram, or check out the company blog - LuxMagazine.
Complaints, Compliments and Tips for Luxplus
Have you used Luxplus before? If so, we would love to hear about your experience with this company in our customer reviews. You may want to comment on the quality of products, or how long you've been a Luxplus member for. If you've used the Luxplus customer service, did you feel as though you were listened to? Was communication easy and efficient? Would you recommend Luxplus to a friend? Do you truly feel as though you have saved money since you started shopping there? Leave your ratings and a review, as this will help others decide whether they would like to become a Luxplus member too.
Will a Luxplus membership help you save on your cosmetics and household favourites? Find out more information regarding this company in our customer reviews...
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I LOVE luxplus. It’s SPECIFICALLY states that you are charged a subscription fee when you make a purchase. I’ve used it regularly and I think the savings are amazing. There are cheap brands and expensive ones and you get such a good deal. I’ve been happy with every order.
FYI I don’t know how anyone could miss the fact that you pay a subscription.... for all the people moaning. I cancelled due to coronavirus lockdown now I’m not working and I simply emailed them explaining I needed to cancel until I was back working and within minutes they had cancelled and sent me an email to confirm. Excellent customer service. I will 100% be rejoining again once I’m back at work and being paid!
This is very much clear that concept is in benefits of customers. Not very good amount but this can be big discount as a whole of all months calculation of total purchase. This is equally true we have to buy every months for livelihood. Then why not from such shops where we can save something against purchase. I am new member of Lusplus and realized this could be big deal in total for smooth purchasing. So yes truly advisable.
This is a scam company. Not clear you are entering into an agreement for subscription. In Amazon Prime you can either buy inside a subscription or outside and I must admit I did once subscribe to Amazon Prime once by mistake as their website is often unclear - but they returned the money! I thought I had not chosen the subscription option at Luxplus. I saw the first deduction of £8.99 and cancelled my subscription immediately - but no refund. I am going to block this company now by contacting my bank as I do not trust them at all. I have not heard of this business concept before - except maybe Amazon Prime - but we should publicize it as much as possible before more of us are scammed.
I I bought something from this horrible website Luxplus a few months ago, But since then I have been charged a membership fee of £9.99 per month. They refused to make a refund. They said it was for the membership. What membership? I never knew about this membership. I definitely would NOT ADVISE any one to buy anything from this deceptive company. You can buy from else where at similar or better prices without having to become a member or take out membership. The membership is not worth it in any case. My advice: Thieving company STAY AWAY from it.
Very took £8.99 from my paypal account a month after my order. How dare they. DO NOT BUY ANYTHING FROM THEM. paypal said they wouldn't refund my money because it is a pre authorized payment. Dear God dont let them win. I hope that they can't appear on google searches so they can scan others. The owners are probably sat on a beach during the coronavirus pandemic as well all suffer in isolation. They'll get what's coming to them one day, and when that day comes they better not complain.
It's more than a month since I bought. I changed my address from the overseas address I wanted them to post it to, to the UK address but up to now, almost 2 moths, I haven't received my order. I write to remind Luxplus that my UK address you can post to is: 31 Milton Street, Northampton, NN2 7JG.
Awful company to deal with. Customer service is nothing short of appalling. The monthly 'membership' is a con.... be very careful and make sure that if you are foolish enough to deal with them that you have not been signed up to pay £8.99 a month.... which they will not refund... How clearly can I say stay away from these cowboys!
Shampoo and conditioner Please advise how I go about getting money back for item I paid for in full and have yet to receive despite me Contacting them . Company Luxplus. Kind Please advise how I go about getting money back for item I paid for in full a
After 4 weeks of Ordering and paying in full I am yet to receive item. Emailed Luxplus. Still awaiting h reply.
I purchased an item from Luxplus back in February 2018. Without realising it I have now been informed that I had chosen the membership price, i would never select this as I do not buy regularly from any suppliers. I had not thoroughly checked my visa statement and a year later I discover that the fee i thought was paying for a magazine subscription is actually pertaining to a one off purchase from Luxplus. The original purchase wasn’t even for me it was something my mother had wanted, even more reason for me to not have chosen a membership. Nevertheless my credit card has been debited £8:99 for the last year and a month. On discovering this error i contacted them and other than offering to cancel the membership there is no recompense. I strongly advise others to purchase their products from non membership sites this is an utter con and I have never received any confirmation of a membership account or a password ot anything else supporting my choice. I an appalled at their customer service and cannot believe that this is legal. I will be contacting a solicitor and informing as many friends and associates as possible. Do not use this company
What can I say - except to reiterate what most of the other reviews on Trustpilot and other review sites say -this is a scam. It is NOT clearly stated on the website that you will be enrolled as a member and be charged £8.99 every month: if it had clearly stated this then I would not have (unknowingly) "joined". Luxplus please don't bother to reply to this review - it is obvious that you have one stock answer which you send out to every negative review. You obviously have no intention of amending your very misleading website and are happy to continue to mislead and rip off as many people as you can. Like many others, I originally paid for the product through PayPal and as many of them have said PayPal have been extremely helpful and proactive in trying to get this matter resolved. I shall be leaving as many honest reviews on as many review sites as possible to alert potential customers to your misleading website