MAGIX & VEGAS1 reviews

Growing on me, but support is a real weak spot 7 March 2026

I like what the app can do, but the support and nagging ads make it hard to love. I use this for quick edits — social clips, a couple of wedding bits, daily little jobs — and the workflow is actually quite nice. There’s a neat auto-colour tweak and a stabiliser that surprised me by fixing awkward handheld shots, so that was a pleasant bonus I didn’t expect. Sadly, I’m on the third time with the same bug: exports hang, projects fail to open, that sort of thing. First time I got decent human help and thought OK, they’ll sort it, but the last two times the “support” turned into a string of automated emails and promises that a real agent would look into it. I follow every step they ask, wait for the promised callback or message, and then nothing. No follow-up, no proper fix, just radio silence. Also, every session I have to dismiss the same aggressive in-app promotions — annoying after you’ve paid. If they get the support process fixed and tone down the ads, I’d happily stick around; until then I’m reluctantly eyeing alternatives.