Ebuyer - Overall Rating based on 23 reviews

78% Would buy here again




Featured Reviews

Most relevant positive review

  2024-06-02
Laptop
I've just bought a laptop from this online shop and I have to say I'm really pleased wi...Read on
stephanie

Most relevant negative review

  2024-03-07
CPU and Wifi Booster
Recently, I placed orders for a CPU and a Wifi Booster from Ebuyer. Both were supposed to be deli...Read on
White

Review with most votes

  2018-07-20
if buy online, buy on ebuyer
Lot of concerns are there while buying something online, lot of problems and issues are there. ...Read on
Esbella Caslte

Reviews (23)

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    Laptop

    I've just bought a laptop from this online shop and I have to say I'm really pleased with everything. Ordering was easy and quick, and the laptop arrived much faster than I expected. It's perfect for what I need and I'm enjoying using it. I would definitely recommend this seller to anyone looking for electronic stuff.


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    Enquiry on delivery

    I got in touch with customer service the other day to ask about my order delivery. I realised I had picked the wrong option by mistake. Jenna D was really helpful and sorted it out super quickly for me. I was really impressed with how much they helped me out.


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    Computer

    I bought a computer from this website recently and I have to say, I was really impressed with their service. Ordering was really easy and I found and bought the item I needed with no hassle. I chose the standard free delivery and thought I'd have to wait a few days, but to my surprise, the computer arrived the next day.


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    Desktop build components

    I received two parts for my new desktop build right on time and in perfect condition. They actually came earlier than I thought, which was helpful for me. The packaging was good and the delivery people were really nice.


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    Sorted out delivery address

    I made a little mistake with my delivery address, but thankfully Laura Cromack was really lovely and sorted it out for me straight away. She also recommended a quicker delivery option, which was great. Now I just have to wait for my order to arrive and hope that it's as good as Laura's customer service!


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    Computer items

    I'm a big fan of Ebuyer! I've shopped with them in the past and had a great experience. I recently made another purchase and it was just as good. They have a wide range of computer supplies to choose from, their customer service is superb, and the delivery was super quick (it even arrived two days before expected!).


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    PC purchase

    I bought a new PC from Ebuyer the other day and when I started using it, I spotted a little flaw in the case. But it didn't affect the performance, so I decided to just keep it. I got in touch with their customer service to let them know about the issue and I was really happy with how they handled it. A lovely lady called Elise was so helpful and kind, she even offered me some compensation for the trouble. I've been shopping with Ebuyer for more than ten years now and this whole thing just shows me how great their customer service is. Makes me even more sure that I made the right choice sticking with them all this time.


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    New gaming mouse

    So, I recently got this really cool new gaming mouse from Ebuyer. I was so excited to try it out with my games. However, there was a delay in the delivery because of a strange security check that I wasn't even told about when I placed the order. Like, seriously, what's that all about? I understand they need to make sure everything's alright, but they could've given me a heads up, you know? I could've probably found it cheaper elsewhere, but I was happy to pay extra for next day delivery. They did refund me for that, which was nice of them. Still, the whole situation was pretty annoying.


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    Upgraded my computer parts

    I recently decided to upgrade some parts for my PC and decided to buy them from Ebuyer. The free delivery service was surprisingly speedy and reliable, with DPD arriving right on time as promised. I was really impressed with how easy the whole process was and how quickly my items turned up at my door. When I had to get in touch with Customer Services for some help, I was happy that there was no wait on the phone and I got through to someone straight away. The customer service representative was really helpful and sorted out my issue in no time. All in all, I would definitely recommend Ebuyer to anyone looking to buy computer parts or electronics online.


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    Next day delivery purchase

    I was trying to be smart by picking next day delivery to get my stuff fast, but it actually took over two days. Why bother paying for next day if it's not gonna come the next day? It totally defeats the point! At least they gave me back the delivery charge, which was kinda nice.


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    Laptop purchase

    The website was really easy to use, and they had loads of different products to choose from. I ended up buying a laptop with some great specs, and it came the very next day. It was so handy not having to trek out to a retail park to pick it up.


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    Security check during order

    I was really pleased with the customer service I received when I made my purchase. It was nice to see a company going the extra mile to check and make sure that my card wasn't being used fraudulently. I was really impressed by their attention to detail and how seriously they take customer security. I think other companies could learn a thing or two from them.


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    Monitor purchase

    The monitor is great, the picture quality is really good and my son loves it for gaming. However, we had a small problem with the plug it came with - it was a two-pin European one instead of the three-pin UK plug we needed. This meant I had to buy a converter to make it work with our sockets here in the UK. It would have been better if this had been explained before buying it, so I could have sorted it out earlier.


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    CPU and Wifi Booster

    Recently, I placed orders for a CPU and a Wifi Booster from Ebuyer. Both were supposed to be delivered by DHL but didn't show up, despite me paying for next day delivery on both. I waited six days but nothing arrived, so I cancelled the orders and asked for a refund. It was really frustrating and disappointing, especially because they promised quick delivery.


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    High-quality computer components

    I've been a customer of this company for a good few years now and I must say, I've always been really impressed with the quality of the computer parts I've bought from them. Every item I've received has been really top-notch and has gone beyond what I was expecting.

    There was one time when I messed up with the delivery option and had to get in touch with customer services to sort it out. I have to say, they were so quick to respond and sorted it all out for me on the same day without any fuss. I've never had any problems with this company and I would definitely recommend them for anyone looking for computer components.


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    PC parts purchase

    I've been using this company for more than 8 years now, and I must say, their service has always been top-notch. I've bought a lot of PC parts from them, and I've never had any problems at all. Their website is really user-friendly, and whenever I've needed help, their customer service team has been really supportive and know their stuff. I really like how efficient and professional they are, and I would definitely recommend them to anyone looking for PC parts.


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    Variety of products

    I bought something from this shop not long ago and I was really impressed with all the stuff they had. The prices were really good too, which is always a bonus for people trying to find decent stuff without breaking the bank. Their website was dead easy to use, I found what I was after straight away.


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    Quick dispatch and on-time delivery

    The details on the website really helped me choose the perfect purchase for what I needed. I was pleased that my goods were sent out quickly and arrived on time, which was great. It was all straightforward and stress-free, so overall I had a positive experience.


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    Laptop purchase

    Hey, so I had this box delivered to my house and I was really looking forward to opening it up and checking out my new laptop, you know? But when I opened it, can you believe it? There was absolutely nothing inside! Just an empty box! I mean, seriously, what's up with that, right? I got in touch with them and they said they'd look into it, but they didn't give me any idea of when it might be sorted. I went ahead and cancelled my payment straightaway because who wants an empty box instead of a laptop? Definitely not me. Seems like other people online have had the same issue too, so it's not just me. Just a heads up - make sure you double-check your box before you hand over any cash!


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    Components for a computer.

    Ebuyer is the best spot for all your I.T needs. I used it in the 2000s to put together computers, and they still have the top deals for components. Trusting them shouldn't be an issue with how long they've been around.