Ebuyer

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Ebuyer

40% Would buy here again

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Spotlight: What are our customers saying?

E
Esbella Caslte
Lot of concerns are there while buying something online, lot of problems and issues are there. THE PRODUCTS ARE ON GREAT RANGE & VARIETY. lot of brands to opt for, there is varied price range...Read on
A
Alex Green
I saw a great clearance deal on a motherboard/processor bundle under B grade stock and snapped it up. Delivery arrives, only the motherboard inside. I raise this with customer services straight off...Read on
D
Dina Bikadorova
Тhis company cheats customers. We made a preorder for a PC which was supposed to be on sale on 1th of March. They took from my husband account £1099.98 on the 25th of February. After that, we rece...Read on
S
Sofiane Saidani
Never again such bad experience took them more than 9 days for dispatch, and customer service is awful and there is no one can give you the right answer, and by the way there is this trick they do,...Read on
J
James Wawman
AVOID - Ebuyer listed the item as NEW but the item sent was RECONDITIONED. Ebuyer blamed Amazon for the error even though it was listed and fulfilled by Ebuyer. They didn’t even respond to my offer...Read on

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    Would buy here again
    Overall

    if buy online, buy on ebuyer

    Lot of concerns are there while buying something online, lot of problems and issues are there.
    THE PRODUCTS ARE ON GREAT RANGE & VARIETY. lot of brands to opt for, there is varied price range as well for the same kind of products.
    I have bought like 6-7 items from here. the delivery is in minimum 3 and maxim 5 days . never gone late.
    so I believe on them for online buying, even for costly products


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    EXDISPLAY MSI AMD B450 TOMAHAWK MAX ATX Motherboard and AMD Ryzen 5 3600 AM4 CPU/ Processor Bundle

    I saw a great clearance deal on a motherboard/processor bundle under B grade stock and snapped it up. Delivery arrives, only the motherboard inside. I raise this with customer services straight off, get asked to take some pics of the packaging and send them in. From this point on I had days of chasing up customers services to only be fobbed off with "they're investigating". Packaging was not damaged, clearly never shipped. Customer services were elusive and kept fobbing me off, getting downright rude when I asked to escalate. "There's no point as the senior team will only agree with me". They have a contact the MD link on their webpage, I emailed my frustrations at the poor customer service, no reply.

    Getting frustrated I raised a Paypal dispute, which prompted eBuyer to finally respond properly. They'd mis-listed the item apparently, and it was only for the motherboard. Strange then that a "B grade" motherboard would cost more than their listing for a new item.

    Their resolution? A full refund... if I returned the goods at my cost. After demanding endlessly to speak to someone sensible in customer services, I finally spoke to someone who handled it in the way it should have been handled from the off. Admit the mistake, offer to pay for the motherboard to be couriered back and a refund. Though some goodwill gesture might have been nice...

    The best part? Because I've raised it via Paypal, they've barred my account, and refuse to answer as to why. Apparently complaining as a customer isn't allowed.

    Used to always rate eBuyer, but they're absolutely awful at customer service. Avoid!

    Oh, oddly enough I have a quote in for a Wren kitchen, finding out they're owned by the same people as eBuyer you can guess what order won't be placed now.


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    The PC

    Тhis company cheats customers. We made a preorder for a PC which was supposed to be on sale on 1th of March. They took from my husband account £1099.98 on the 25th of February. After that, we received by e-mail order confirmation that Ebuyer will deliver the PC on the 26th of February. But we still got nothing. We called today Ebuyer and they told us they don’t know when this PC will appear. Тhey just offered us a refund in 48 hours. This PC was supposed to be a gift for our son's birthday which will be this Saturday. Now we don't have a gift and we don't have money to buy another one. So the company sell what they don’t have, keep your money for one week and then they just tell you if you don’t like it, take the money. This is not just bad customer service, this is a fraud.


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    Tv

    Never again such bad experience took them more than 9 days for dispatch, and customer service is awful and there is no one can give you the right answer, and by the way there is this trick they do, they try to get you in conflict with courier, don't do that pressurise them and hold phone for long you can like this they struggle


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    Corsair K70 Keyboard

    AVOID - Ebuyer listed the item as NEW but the item sent was RECONDITIONED. Ebuyer blamed Amazon for the error even though it was listed and fulfilled by Ebuyer. They didn’t even respond to my offer an exchange when requested and just refunded me without notice. Their after sales customer service is truly awful - Do not make the same mistake I did and purchase your item elsewhere.


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Ebuyer

Computers, laptops, tablets and other electronic devices: sometimes it feels strange to feel that we have ever lived without them. But because they are so ingrained in the everyday life of modern society, there are many people that focus on them. There are so many that you might find it hard to see which company might be the best choice. One of these shops is Ebuyer. But what kind of quality does this shop offer? Will they keep to their promised delivery time? And will you be able to count on their customer service to help you when your computer or laptop breaks down?

About Ebuyer
Ebuyer is an online electrical retailer. It sells necessities for computering like windows gaming laptops, Apple Macbooks, UltraBooks, iPads, tablets, iPhones, Android Smartphones, routers, SIMcards, workstations, desktops, iMacs, server memory, hard drives, processors, nettops, PC’s and more. They also offer peripherals like headsets, projectors, screens, 3D printers, colour laser printers, label printers, monitors, A4 paper, game chairs, gaming mice, wireless mice, wireless keyboards, graphic tablets, game controllers, webcams, mouse mats, speakers, microphones, scanners, ink cartridges, toner cartridges, 3D printer filaments, toners and more. For network and storage they sell USB drives, encrypted USB’s, wireless devices, blank CD’s, DVD’s and Blu-Rays, network switches, streamers, routers, cameras, recorders , internal drives, external hard drives, portable drives etc. For TV and Audio they sell HDMI cables, remotes, batteries, action cameras, TV’s, curved TV’s, Smart TV’s, projectors, home cinema sets, media players, sound bars, DVD players, Blu-Ray players, camcorders, drones and game consoles like Xbox, Playstation, Wii U and Nintendo Switch. Their home & kitchen compartment consists of toasters, slow cookers, robot vacuum cleaners, cordless vacuum cleaners, lightning, dimmers, switches, spart plugs, water leak detectors, security systems, thermostats heating systems, microwaves, juicers, kettles, bread makers, air purifiers and more. And last but not least they have an assortment of office supplies like box files, scissors, stamples, fax machines, barcode scanners, voice recorders, calculators, bins, whiteboards, presentation folders, diaries, notepads, pens, pencils, cardboard boxes, dividers, laptop trolleys and more. And they brands include Apple, Samsung, Levono, Fujitsu, HP, Sony, LG, Dyson, Henry etc.

Services of Ebuyer
You can order from their website by selecting items and putting them in your online basket. They will deliver them to your home. Orders about £49,99 are delivered for free. For their specialized branch in business supplies, see Ebuyer Business. There is also a page for those looking most up to date deals on the website, where with all clearances are listed. 

Complaints, Compliments and Tips for Ebuyer
Have you ever bought a new laptop, desktop or office supplies at Ebuyers? In that case, we want to know what you think about this company. How long did it take for your order to delivered? Did your laptop arrive intact, undamaged and within the promised delivery period? Or did it not arrive at all? And if something went wrong or you are just not satisfied with their products or service, how did the customer service of Ebuyer deal with the situation? Did they solve your problem or complaint? Maybe you even have a tip on how their company can be improved. Let us know via a customer review. Your review can help others to get a better view of Ebuyer.

What is your opinion on Ebuyer? Read all about this webshop with office supplies, computers, laptops, tablets, chargers, printers, routers & drivers