Manchester United Shop Reviews

: 23

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61% Would buy here again

Most relevant positive review

  2024-04-23
Manchester United merchandise
As a regular customer at the Manchester United Shop, I really appreciate how easy the payment sys...Read on
Knight

Most relevant negative review

  2024-03-02
Football jersey with customiza
I recently bought a football shirt from the shop and decided to customise it with a name and numb...Read on
T. Kelly

Review with most votes

  2019-03-20
For football fanatics like me
Manchester United Direct features a wide range of merchandise , official online merchandise for M...Read on
Jim Wagon

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    Football shirt

    I purchased a football shirt from this shop and I was really looking forward to wearing it to my next match! However, the delivery took absolutely ages, and when it finally arrived, the returns process was also very slow. I probably should have just gone to the actual store or ordered straight from the brand. I definitely won't be using this shop again.


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    Football jerseys

    I've just bought some football jerseys from this site. The quality and design of the jerseys were great, but I did find the website layout a bit tricky to navigate on my mobile. I had to scroll a lot to find what I wanted. It would be really helpful if the website could be made more user-friendly for mobile users, with shorter pages and improved navigation.


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    Manchester United merchandise

    As a regular customer at the Manchester United Shop, I really appreciate how easy the payment system is to use. It makes buying things quick and easy, which is important for me as I like things to be efficient. The discounts are great too, especially for people like me who live abroad and have to deal with unfavourable exchange rates. The choice of products is really good, and I love the special offers that you can only get on this website. It makes me feel special and proud to support my favourite team. Keep up the good work!


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    Black Manchester United Football Jersey

    The product description for the football jersey I bought was really clear and easy to understand. The photos of the product were super detailed and gave me a good idea of what it would be like. The buying process was secure and really simple, no fuss at all. However, I was a tad let down by the price because I thought it was a bit too high compared to similar stuff on other sites.


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    4 items, 2 packages for birthday gift

    I bought a few things from this shop recently - 4 items in total, split into 2 packages. One package was for me, and the other was meant to be a birthday present for my son. My package arrived without any issues, but the one for my son took a whopping 2 months to show up. In the end, the shop decided to cancel the order and give me a refund. I tried to ask for the items to be sent again in time for my son's birthday, but it seemed like my request was completely ignored. The whole experience left me feeling really let down and disappointed by the lack of care and customer service from the shop.


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    Manchester United merchandise

    As a big fan of Manchester United, I always loved buying stuff from their shop. But lately, I've been really let down. I placed two orders and both times, they never came through. First time, they said they sent it but it never arrived. After chasing them up, they finally admitted they didn't have it and gave me a refund. I thought maybe it was just a one-time slip-up, so I tried again. But no luck, same story - they said it was shipped but nothing showed up. This back and forth and not knowing what's going on with their stock is just not on.


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    Football jersey with customization

    I recently bought a football shirt from the shop and decided to customise it with a name and number. I chose the 2-4 days delivery option, but I was told that I would only get my item on the 22nd April, which means waiting for 10 days. When I asked about the delay, I got a vague answer about paying for the shipping time after my order was ready. This really isn't on, as other places like Amazon manage to deliver within the promised time frame. I'd suggest that customers steer clear of this shop and go for a faster service like Sports Direct for same-day customisation. The service I got was awful, and my overall experience with the shop was really disappointing.


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    Manchester United Shirt

    This season has been really tough for me as a Manchester United fan, not just because of how the team has been playing but also because of the let-down I experienced with the shirt I bought from your shop. I had high hopes for the shirt, thinking it would be a great representation of one of the best teams in the world, but it turned out to be below par. The quality was just not there and the whole experience made me feel like I had been given a substandard product. As a loyal fan, I expect more from a company that is connected to a club with such a long and prestigious history. I believe that customers, especially fans, should be completely satisfied with their purchases, but unfortunately, that wasn't the case for me.


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    Manchester United merchandise

    I recently bought some Manchester United gear from this shop and I have to say, I was really let down by the whole thing. I made my order on the 27th of November and was told it would arrive on the 6th of December. But then, to my surprise, on the 1st of December, I received an email claiming that my stuff had already been delivered. When I got back home, there was no sight of any package anywhere. The Royal Mail delivery person apparently took a photo of a random door corner as proof of delivery, which was pretty useless and irritating. I got in touch with the Manchester United Shop and they told me I had to wait 3 days before considering it lost, which I personally thought was just ridiculous and not at all helpful.


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    Manchester United kit

    I bought a Manchester United kit from the shop not too long ago. It was really easy and smooth to place the order, but I was a bit gutted when I realised I had missed out on the Black Friday discount. I could have saved £22 if I had ordered it a few days sooner. Nonetheless, the service I received from ordering to delivery was brilliant. I'll make sure to keep a closer eye on discounts next time.


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    Matchday experience at Old Trafford

    Being a huge football fan, I've always wanted to visit Old Trafford. Finally got the chance to go to a match, but it was soured by a rude evening manager. The ticket was pricey at £300, and I witnessed the manager treating the bar staff badly. I tried to stick up for them, but it led to a tense argument. The manager didn't handle it well and wanted me kicked out. It was really disappointing to see such incompetence ruin the experience. Big shoutout to the other staff who were great and the amazing vibe at Old Trafford.


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    Football merchandise

    My time at the store was just terrible. The workers weren't helpful at all and didn't really seem bothered about helping me find what I needed. It felt like they didn't want me there. The stuff they had for sale wasn't great and cost way too much. The things I bought weren't very good quality - threads were coming loose and the prints faded after a few washes. Overall, I was really let down by my shopping trip to that store.


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    Jersey order

    As someone who regularly shops at the Manchester United Store, I have to say I'm really disappointed with the recent service I've had. I ordered a jersey which should have arrived within a certain time frame, but that time came and went with no updates or notifications. This lack of communication just isn't on, especially as it's happened a few times now. One order was even over a month late, and whenever I tried to contact them, I just got the same stock response. I pay good money for these products, so I expect a better level of service, especially when other companies can deliver the next day as standard. Manchester United Store really needs to improve their communication and delivery times.


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    Manchester United merchandise

    As a huge fan of the team, I was so excited to order some stuff from the United shop. It all went smoothly and I was super happy when my gear finally arrived. But being abroad made things a bit tricky. The DHL tracking system was great until the parcel got to my country. Then it was like I was in the dark about where my stuff was. I had to figure out how to pay import duty and find a way to get it to me. It was really frustrating not knowing when or if my order would show up. I reckon if DHL had been better at keeping me in the loop, it would have been a lot less stressful.


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    Manchester United shirt

    The ordering process was really easy and straightforward. I did make a mistake with the team on the shirt, but it was no bother to fix. The service I received was brilliant, the staff were so helpful and friendly. The price for the official shirt was fair. The delivery was quick, and the shirt came in perfect condition. All in all, I had a great experience shopping here.


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    Manchester United fan merchandise

    I absolutely love being a Manchester United fan, so buying stuff from this shop is always worth it. When I put on one of their t-shirts or training tops, it feels like I'm telling everyone that my club is the greatest. The quality of the merchandise is amazing, and I'm always so proud to show off my team spirit.


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    Coll jumper with a reindeer

    I've shopped at a few club stores like Real Madrid, Juventus, and AC Roma, but I have to admit, the Manchester United shop has the best selection by far. I was pleasantly surprised by the New Year discounts and managed to snag a cool jumper with a reindeer design. It arrived just in time for the holiday season and I'm really happy with the quality. Plus, signing up for a club membership was easy and straightforward.


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    Online purchase of Manchester United merchandise

    As a big football fan, I recently bought some gear from my favourite team's online shop. The range of stuff they had was really good, and I managed to get exactly what I wanted. Ordering was easy and simple, and I liked that they had different payment methods available. The customer service was top-notch, with quick responses to my questions and helpful support all the way. Even though the prices were a bit higher than some other places, the quality of the stuff I got was outstanding. My order arrived quickly and in good time. All in all, I had a really good shopping experience at the club's online store and I would definitely recommend it to other fans.


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    Adidas sweatshirt and matching joggers

    I recently bought an adidas sweatshirt and some matching joggers from the shop, and they are absolutely lovely! The embroidered badge and adidas logo added a nice touch to the design. The grey colour with the white three stripes looked really smart, and I'm so pleased with my purchase.


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    Adidas tracksuit

    Avoid at all costs. Customer service is terrible, you are guaranteed to have a horrible and expensive experience if you buy from them.


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