Martinelli4 reviews
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Damaged boots purchased for a gift
We bought a pair of boots from Martinelli's official website as a gift. Unfortunately, we were only able to check the boots when the gift was delivered. Upon opening it, we noticed a scratch on the toe area, which seems like it was caused by rough handling during packaging or storage. We reported the problem to the website (C00586380) for a return and attached photos. Instead of owning up to their mistake, they tried to blame us by saying there were signs of wear. Honestly, I have no idea what they saw in the photos, considering we only took the boots out of the box and then put them back in. If they think the boots look worn in the photos, then they should know the quality of the products they send out under their own brand. Not only did they fail to provide a solution (leaving us with expensive defective boots that we wouldn't have had if we used them normally), but they also showed really bad after-sales service by refusing to reply to our emails. After days of silence, we had to give them a call. I had a much higher opinion of this brand before, but now I definitely recommend against buying from them online due to the poor quality of their products and service.
Clothes
I recently bought some fantastic clothes from this website! The quality of the items is really impressive and they offer free size exchanges, which is great. My order arrived in just three days, super quick! The customer service chat is top-notch, you get to speak with real people who are very helpful.
Quality products with personalized customer service
I was really impressed by the quality and elegance of the products I bought, as well as the attentive and personalised customer service. They dealt with every request efficiently and effectively, adding that personal touch. What really stood out was the exceptional customer service - they made sure to personalise every interaction and resolved any issues promptly.
Amazing Footwear
Martinelli is one of my favourite go to company for all my footwear and reason is that customers have access to their delivery services, terms & conditions, privacy policies, cookie policy, shipping & exchanges, and other support services when they visit their website.
Another premium fact about Martinelli is that they offer their customers different types and brands of footwear. Their footwears come in different colours and designs. Each product comes with a 30-Day refund or exchange policy.
Martinelli offers their male customers the following types of shoes they include sneakers, lace up shoes, boots, slip on loafers, and boat shoes. Their shoe collection includes for comfort, special occasion, top ventas, essentials, urban style and business man while also offering leather and fabric accessories. their women shoe types include court shoes, ankle boots, loafers & laces, sneakers, sandals & clogs, heels, flats, and ballet flats. They also provide other bags and leather accessories. They also allow customers to custom-make their shoes.
About Martinelli
Quality footwear is indeed spotted when they’re worn and from the grade of raw material used in the manufacture. Are you in search of exquisite and voguishly designed footwear that gives your feet that comfort and superior feeling? How would you love to get quality and stylishly designed leather accessories? If this tickles your fancy then you’ve got to keep reading. Martinelli is an outfit that provides different footwear collection for men and men not forgetting different leather and fabric accessories. But how do customers place their orders? Do they provide international shipping services? How durable are their products? Is Visa or other secure payment options available via their website? Do they have a size guide on their website? Can customers add more items to their shopping cart? Can orders be placed via the phone? Do they provide discounting services on all their products? How long is the duration between when the order is placed and when it arrives? Do they testimonials from existing patronage giving credence to the validity of their footwear? How do customers keep track of their orders? How flexible are their return services? We may not have all the answers you seek but we suggest that you read the independent assessment of Martinelli to get suggestive answers.
About Martinelli
Martinelli is a shoe company founded in 1973 that focuses in the retailing and distribution of leather shoes and other shoe types for men and women alike. Martinelli is a footwear brand that designs and curates’ different range of footwear for men and women which they maintain are top class and are largely authentic. Customers Have access to their delivery services, terms & conditions, privacy policies, cookie policy, shipping & exchanges, and other support services when they visit their website.
Product and services of Martinelli
Martinelli offers their male customers the following types of shoes they include sneakers, lace up shoes, boots, slip on loafers, and boat shoes. Their shoe collection includes for comfort, special occasion, top ventas, essentials, urban style and business man while also offering leather and fabric accessories. their women shoe types include court shoes, ankle boots, loafers & laces, sneakers, sandals & clogs, heels, flats, and ballet flats. They also provide other bags and leather accessories. They also allow customers to custom-make their shoes.
Compliments, complaints, and tips for Martinelli
If you have purchased any of their varieties of men and women footwear in the past, let us know your thoughts about their shoes, leather and fabric accessories. Where you satisfied with the quality of footwear you purchased? One word about their customer care service? Have you used their services on a subsequent basis? Did you encounter any hassles in the course of placing your orders via their website? Do you have submissions or reservations you might want to posit here? Would you endorse them to others? Give their footwear and service delivery a rating, Excellent, Good, or Poor. Please, let us know by leaving an independent assessment of Martinelli as your feedback will provide prospects with a balanced view of their products and services.
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Categories Martinelli
Online shopping | Fashion Reviews & Experiences
Page Statistics
Seite online seit: 8 October 2019
Letzte aktualisierung: 29 November 2024
Review with most votes
Amazing Footwear
Martinelli is one of my favourite go to company for all my footwear and reason is that customers have access to their delivery services, terms & conditions, privacy policies... Read onBy: Tyrone