Minerva Crafts - Overall Rating based on 28 reviews
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Sewing patterns purchase
I bought two sewing patterns from this shop not long ago, but when the package arrived, it was damaged and I got the wrong item. I got in touch with customer service straight away to figure out if the mistake was on their side or the fault of the postal service. A really nice man helped me quickly and dealt with the situation, getting in touch with the post office and sorting for my missing patterns to be sent again. I was really happy with how well they handled everything - it was quick, professional, and sorted out the problem to my liking. Thanks a lot!
Fabric purchase
I recently bought some fabric and it was absolutely fantastic! The quality was really high and it was so easy to work with. I managed to make a beautiful swing top out of it - I'm really pleased with it!
Fabric and Sewing Supplies
I recently bought some fabric and sewing bits from this shop and honestly, I was really impressed with the amazing variety of stuff they have. They've got everything a crafty person could ask for, from fabrics to all sorts of sewing bits and bobs. The quality of the stuff I got was top-notch and I was really pleased with my buy.
Fabric purchase
I have to say, I love shopping at this place because they have such a huge range of fabrics. It's like heaven for crafters! Their delivery is so quick - I can hardly finish one project before the next package arrives. Although, there were a few occasions when they sent me the wrong fabric, but they sorted it out promptly. And don't even get me started on the craft club discount - it saves me a lot of money!
Pretty fabrics
I recently ordered some lovely fabrics from an online shop called Minnie Mouse Crafts, or something like that. They have a great selection of fabrics and other bits and bobs for crafting. The delivery was speedy, and I especially enjoyed watching the videos of the fabric to get a sense of how soft or stretchy it was.
Online fabric purchase
The selection of fabrics and sewing supplies on this online store is absolutely brilliant, but goodness me, the website is a nightmare to get around. It's really annoying dealing with the slow loading speeds and constant buffering. By the time a page eventually loads, I've already hopped over to a rival's website and bought what I needed there instead. It's a real shame because this shop could be so much better!
Pretty fabrics
This company is really great! They have loads of amazing fabrics to pick from, including their own special ones which are super cool. The service is always super friendly and helpful, and I really enjoy being a member because I get discounts on everything I buy. Also, they have fab sales where members can get even more discounts. Their prices might not always be the cheapest, but with those discounts, it makes a big difference and is definitely worth it. Overall, it's fantastic and I absolutely love shopping here!
Fabric purchase
I bought some fabric from this company not long ago and I have to say, I was really let down by the whole thing. I saw a discount coupon on their website but when I went to pay, it didn't work. I got in touch with customer service and they told me the coupon was no longer valid, even though it was still being promoted on different parts of the site. They didn't try to make up for their mistake by honouring the deal or offering any kind of compensation for the hassle. It's pretty frustrating when a company that big and well-known doesn't take responsibility and care for their customers properly.
Fabric purchase, Craft Club membership
The fabric selection at this shop is amazing, with some really good deals that are hard to resist. As a member of the craft club, there are some great benefits, especially for people like me who love fabrics and want to save money. Some people have said that the website is a bit difficult to use, and I have to agree with them on that. However, I still keep coming back to this shop because the discounts are just too good to miss out on. It's a challenge I'm willing to take on!
Sewing and craft supplies
I bought some sewing and craft supplies from that website recently. They had a good range of products, and I managed to get everything I needed for my project. However, I did find it a bit difficult to search for items and browse the categories. It took me a while to find exactly what I was looking for, which was a bit annoying.
Viscose Challis Fabric
I recently ordered some nice fabric online, but I was really disappointed when it arrived because it had been cut poorly and was too short. I contacted the company and they gave me the option to return it or receive 10% off my next purchase. I was annoyed because I had already started using it. I was not pleased with the situation at all.
Fabulous fabric selection
The selection of fabrics at this place is amazing! They have such a wide variety of fabrics and sewing items that I always end up spending ages browsing their website. The prices are really good too, with options for all budgets from affordable bargains to luxurious choices for those special projects.
Fabric purchase
I bought some fabric from this company recently, and there was a mistake with my order. But I have to say, the customer service I got from Lesley was absolutely fantastic. She replied really quickly and sorted out the issue in no time. Lesley not only arranged for the wrong fabric to be sent back, but she also sent out the replacement before getting it back. Her friendliness and professionalism made the whole thing really enjoyable. It's really nice to find such great staff in a company. I'm looking forward to placing my next order with them.
Fabulous range of fabrics, indie patterns, and helpful videos
I recently bought a bunch of fabrics, patterns, and sewing stuff from this shop and I have to say, I was really impressed. They have a great selection of fabrics for every style and project. I also liked that they can match threads if needed, which made my shopping experience easier. They have a lot of patterns, from indie designs to more traditional ones, so there's something for everyone. But what I liked the most were the helpful videos that came with some products. Watching the videos where they show how to tackle tricky parts of a project, and give advice on fabric choices, was a game-changer for me. I particularly enjoyed the recent video on viscose jersey fabric. It's so inspiring to see how creative and skilled sewers can be, and Minerva really showcases this in the sewing community.
Fabric purchase, Customer Service experience
I placed an order for some fabric, but I messed up. I was pretty annoyed with myself and thought it would be a pain to fix. However, I dropped them an email about it, and they got back to me super fast and sorted it out. I really appreciate that level of customer service. Also, the delivery was quick and didn't cost anything, which is always a bonus.
Fabric order
I just bought some fabric from a company I've been getting my craft supplies from for years. I've always been happy with the great service and on-time deliveries, whether in the UK or abroad. However, I had trouble accessing their website recently, which was really irritating. But I was really impressed with how quickly the customer service team responded and worked hard to fix the issue. It actually turned out to be a problem with my internet provider, not their website, but both teams were really helpful. So a big thank you to the staff for their support in sorting it all out.
Fabric purchase
As someone who loves sewing and crafting, finding a top-notch online fabric store has really changed the game for me, and I have to say, your store has become my number one choice. The range of fabric types and colours you offer is truly unmatched, and every time I browse your website, my wish list just keeps growing. Despite the occasional slow loading times, the quality and variety of fabrics make it totally worth the wait.
I'm especially impressed with your collection of GOTS and/or Oeko-Tex certified materials, as sustainability is a big deal for me in my crafting projects. The fact that I can easily find these certifications on your website is a fantastic feature that really sets you apart from other online fabric stores.
On top of that, I really love the engaging social media content you share, which not only showcases your products but also provides inspiration from other creators. Being able to see fabrics and colours in different lighting and settings is super helpful when I'm trying to make decisions for my projects.Fabric information, fabric videos, member benefits
I really appreciate all the detailed info you give for each fabric, like the stretch percentage and fibre composition. The videos and examples of what other people have made are really useful too. I'm in the Minerva Craft Club so I get all the best deals first, which is great. It means I can pick out fabric with confidence, even if I can't feel it first.
Fabric purchase
I'm really impressed with the customer service and knowledge that the staff at this online store offer. I've spent loads of time browsing their wide range of fabrics and always managed to find exactly what I needed. The website is really easy to use and the product information is so detailed, which just makes the whole shopping experience enjoyable and hassle-free. Plus, I've found other users on the website to be really friendly and polite whenever I've had interactions with them.
Fabric purchase
I have to say, I've been really impressed with the service I've received from this company. Their website is so easy to use and they have a great range of products to choose from. I recently bought some fabric and I was thrilled with the quality of it when it arrived. The fabric came quickly and was cut and packed neatly, showing the care and attention to detail that this company puts in. It's not always easy to find good quality fabric from reliable sources, but Minerva Crafts has definitely gone above and beyond my expectations.
Review with most votes
Cream rayon linen
Always a good choice of reasonably priced fabric but have now experienced the customer service side of the company and they are appalling. They sent 1/2 metre instead of 3 metre... Read onBy: Donna Saunders