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    Reviews Minerva Crafts

    Are you in search of a site to supplies for your sewing, knitting or other craft hobby? Minerva Crafts may suit your needs, both through their products and also the community that surrounds the site. Before delving in, have a read through some reviews of the business to see if it is what you are looking. If you are a customer already why not leave a review with your experiences.

    About Minerva Crafts

    Named after the Roman goddess often linked with weaving and crafts, Minerva Crafts was established in 1998 with the aim of being Europe's number 1 online sewing, knitting and craft retailer. The family owned business have since worked on creating an all inclusive online site for buying materials and sets for knitting, sewing and crafts. It also provides plenty guidance and craft tutorials for those just beginning with craft, both on their website and through calls or emails to its headquarters, which it encourages its customers to do. Their site has also won 5 awards including Best Online Retailer, Best Website for Sewing Resources, Best Sewing Blog.

    Minerva Crafts Services

    The Minerva site sells materials, tools, patterns and whole kits, split into the sections of fabric, sewing, knitting, needlework, crafts, quilting, home décor, bridal. The company emphasise their priority of always creating new and fun products to add to the site, such as the pattern of the week, in order to keep its customers engaged, and to ensure they stay on top of trends and innovations. This is also achieved by creating a sense of community on the website and their social media platforms, through aspects of the site such as a bloggers network, a sister website where people can submit their creations for others to view and learn from. The largest part of the community seems to revolve around its craft club and swatch club, which require a monthly subscripitions, but provides additional materials and allows member to meet and learn from one another. As they have only one location in the UK, deliveries are the focus of this business, which is why they claim to pride themselves on deliveries and value for money. Their website provides substantial information on procedure and pricing depending on weight, size and destination.


    Here is an example of the skills you can develop with the tools and materials from Minerva Crafts

    Complaints, Compliments and Tips for Minerva Crafts

    Have you ever bought one Minerva Craft’s products or engaged with one of their clubs? Perhaps you have bought one of their sets and used it to make of your creations and have some feedback for the site? Or would like to encourage other to get involved in the blogging community. If so, why not leave them a review, positive or negative, so that other craft enthusiasts out there can get a feel for what the site is all about.

    What is your opinion of Minerva Crafts? read customer reviews about Minerva Crafts for sewing, knitting and crafts supplies.

    Minerva Crafts
    Reviews, complaints and customer experiences (1)

    3
    0% Would buy here again!

    Ordering

    4

    Service

    2

    Pricing

    4

    Delivery

    2

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    No Updates and Refusal to Take Blame

    I placed an order at Minerva crafts, not my first (by the way, the first order, though I received it over a month before, never changed from "awaiting despatch" on my account on their website) and though I made the effort to delay placing an order until the Easter weekend and bank holiday monday had passed. It took 3 days for them to ship.
    While I understand that it was a busy time of the year, Minerva Crafts state on their website that they aim to dispatch orders on the same day if made by 3pm and if not the next day, also, that an email will be sent if there is to be any delay to their order for any reason. The only communication I received from them was my order confirmation email up until Friday.
    The Friday after I made my order, the post came and with no sign of my Minerva crafts parcel I filed an enquiry through their website and 2 minutes later got a despatch email. (a help desk woman that I called after this said it was "pure coincidence" but I doubt that) after 3 days of no communication from this site the minute I ask about my order, I get an email that literally means I can no longer cancel my order or get a refund without waiting nearly another week to receive the parcel and send it back.

    By: Jasmine Young06-04-2018
    Ordering
    Service
    Pricing
    Delivery
    Would buy here again
    NO
    3

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