
Mistral
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Common store
Yes a common store of all kind of wears. I have no issue of Mistral products till the date.
This is fifth year I use to buy family wears from this points, especially jackets qualities is superb
Sweetshirt and T shirt's mostly I buy from Mistral.
Also receive gift voucher and discounts .
Customer service is always help to keep customer updated about new arrivals . Brands are selected and gentle colors.top
Would give no stars if this was an option. Worst service I have ever had trying to get a refund for garment returned( also at my own expence) never again
Two dresses for Christmas
I ordered two dresses for Christmas, on 23rd Nov 2020. After several days I had not received any confirmation, yet full payment had been taken, so I called. My order was 'stuck' and I was assured it would be processed immediately. The status was changed to dispatched on 6th December. After waiting several days in good faith, I called and eventually spoke to someone (after two calls to the ansaphone. I was advised my order hadn't left the warehouse, and was given the option of cancelling. I explained I really wanted the dresses for Christmas, and asked if this was likely. I was met with indifference. I asked if I could return the dresses if they did not arrive in time, and was told yes. The dresses finally arrived on 27th December. As too late, I returned them at my cost. Whilst the staff were apologetic, they never seriously tried to provide good service. Very disappointing.
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BEWARE. I have had two awful experiences with trying to get refunds out of this company. Currently waiting for a refund on item returned back in October. Have been told several times that the refund is on its way, but this has never materialized, despite several phone calls in which I have been assured that it is being sorted out. Huge amount of wasted time. Gave company benefit of the doubt after first bad experience. NEVER AGAIN