My Little Darling Shop1 reviews

Finally sorted after a rough start 11 March 2026

they sent the wrong parcel despite my clear notes, the box warns “do not apply to eyes, lips, mouth” which made me nervous given it’s marketed for kids, and I was juggling refusals at the door while trying to get a response. It wasn’t smooth, not at all. Then something changed — a real person actually replied, offered a return and a full refund, and arranged a replacement that matched the online description. The moment I knew I was satisfied was when I saw the refund land and the new kit arrived, and it was usable, with clearer labelling and sensible packaging. Now we use it for face-painting at home, quick costumes and craft afternoons; it’s not perfect but it’s fine for occasional use, and the kids love the colours. I’m grateful they fixed it, even if getting there was a pain. If you order, double-check the product info and keep screenshots of your emails — that helped me. Overall relieved more than thrilled, but happy it ended well.