CareCo

All reviews

CareCo

25% Would buy here again

Reviews, complaints and customer experiences Write a review

Read independent reviews, consumer experiences, feedback and complaints right here! Get to know the best online shops and service providers from the impressions they with people. Customers now get to decide which brands are worthy and which are not!

Spotlight: What are our customers saying?

M
Mrs Geraldine Jarman
I have been waiting over 9 weeks for an order. I have telephoned twice to chase things up, never return a phone call. Quick to take your money, then you are left waiting forever for your goods. Wou...Read on
C
Caroline Miles
Appalling service. My elderly parents were charged £219.99 for insurance they didn't ask for. Trying to get her money back was a nightmare 😫 it also made them overdrawn and very upset😡 Read on
M
Marie pyne
Absolutely terrible customer service and care for the elderly! I purchased a Rollz Motion Rolla for my mum who has difficulty in walking. The delivery was around 3 weeks late, when it did arrive o...Read on
M
Maggie arnold
Lightweight travel scooter airlite X The manager and staff at Cheltenham branch brilliant. Sense of humour, caring informative and extremely kind Abi was a superstar as were the rest of the staf...Read on

All reviews (4)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    2 riser recliner chairs

    I have been waiting over 9 weeks for an order. I have telephoned twice to chase things up, never return a phone call. Quick to take your money, then you are left waiting forever for your goods. Would not recommend this company.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Two chairs

    Appalling service. My elderly parents were charged £219.99 for insurance they didn't ask for. Trying to get her money back was a nightmare 😫 it also made them overdrawn and very upset😡


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Rollz Motion Rolla

    Absolutely terrible customer service and care for the elderly!
    I purchased a Rollz Motion Rolla for my mum who has difficulty in walking. The delivery was around 3 weeks late, when it did arrive one of the brakes was faulty the the showroom said we had to send it for repair. considering it was never used and we needed the chair for my mum to take her out we were not happy The manager promised to give my mum the showroom rollz to use if it was going to take a while. After a couple of days the showroom called to say they had tightened the wires and now the brake is working. We took my mum out in it for the day and low and behold the brakes were still faulty so we had to come back home.
    The manager spoke to my brother to arrange the collection as she is in Brighton with him, I assumed as we had agreed for my mum to have a loan chair they would automatically do that as she’s housebound but found out when I asked my brother they hadn’t given her a loan chair. I called the showroom asking why, a lady took my message and said the manager would call me back one week and a half passed and still no reply! So as I hadn’t heard anything i chased again during Easter as again we were unable to take my mum out! I called the Brighton showroom, left a message, no response! I called head office and again nothing so I called the Brighton showroom to speak to the manager I asked why he hadn’t provided my mum with a rollz as agreed with me who said “well I was waiting on head office” which meant not only was the chair late for delivery initially but since she’d had it and careco refused to replace a faulty chair with broken breaks we hadn’t been able to go out! I reminded the manager of our agreement the manager said I could have a loan wheelchair but I would have to take it back to their showroom, I asked why they couldn’t pickup the loan wheelchair when they delivered her wheelchair as I live in surrey which would mean over an hours drive to take the chair Back, He then said also I’ll only loan you a wheelchair that I want to give you not a rollz! I said it needs to be equivalent or she can’t use it and they are completely out of order! He said “ he wasn’t happy with my request “

    In the end we were given a refund and wasted 3 months of our time, Careco have absolutely no thought for the elderly, So if you want to experience this service by a company don’t who have no care for the elderly then do use their services.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Travel scooter

    Lightweight travel scooter airlite X

    The manager and staff at Cheltenham branch brilliant. Sense of humour, caring informative and extremely kind Abi was a superstar as were the rest of the staff. Really impressed with the service knowledge and care


Others also viewed

BuyInCoins brand logo for reviews of online shopping for Fashion products
BuyInCoins
1 reviews

If you need a couple of completely different items, you can of course go to different specialised shops, but you can also visit an all-in-one websh...

Mankind brand logo for reviews of online shopping for Cosmetics & Personal Care products
Mankind
1 reviews

Health care and beauty products for women can be found is a multitude of specialised shops, department stores and retail shops, but the same kind o...

Debenhams brand logo for reviews of online shopping for Fashion products
Debenhams
1 reviews

Looking for a one-stop shop for all your household and family requirements? Debenhams has been acting as Britain’s go-to for all areas of sho...

Ultimate Outdoors brand logo for reviews of online shopping for Fashion products
Ultimate Outdoors
1 reviews

If you love being outdoors no matter what the weather circumstances are, you will want to be well dressed and have all the supplies you might need ...

CareCo

Are you looking for somewhere to buy all of your elderly mobility aid products and gadgets at once? Whether you are supplying for an elderly home, hospital, or simply adapting a personal home to allow greater mobility to ease for the elderly, CareCo has all the products for everyday life to suit your needs. Read on to learn about the company's services and available products, then hear from genuinecustomer reviews to find out whether this is the company for which you have been looking. 

About CareCo
CareCo has been a leading producer in the mobility industry for over 13 years with an impressionable reputation for high quality products at affordable prices. Additionally, with a great focus on customer service, the company puts a great effort into being flexible to work around the customer's needs and offer purchased to be made either in their online store, in one of their showrooms, by catalogue or by phone. Contact with the company via their phonelines, website and showrooms is available 7 days a week. 

Customer Services
The CareCo product range is divided into 10 categories on their website. 
The Bathroom range offers products such as bath and toilet lifts, handles and grab rails, anti-slip mats and stools or chairs.
The Bedroom category consists of products such as electric adjustable beds, profiling beds, mattresses, overbed and lap tables, bed rails, bed raises and support pillows. 
The Living Aid category is divided into three sections each which provide general accessories to make everyday tasks more simple such as in Kitchen Aid, food guards to clip to ordinary plates to aid consumers with limited dexterity, in Well Being, nail clippers with magnifying mirrors and in Watches and Time Keeping, talking alarm clocks. 
The Incontinence category offers hygeine and protection products and the Hoist category offers an array of differently priced hoists and transfer chairs 
All three of the Mobility Scooter, Powerchair and Wheelchair categories offer a wide variety of mobility products with different speeds and appearances as well as various accessories to accompany these purchases such as ramps, cushions, batteries, canopies, footplate covers, panier bags and handle grips. 
The Riser Recliner category offers choices of electric, swivel and manual recliners and finally the Walking Aid category offers rollaters, triwalkers and walking frames. 

CareCo deliver their products to over 60 countries and offer free delivery on products over £30. 
Returns must be made within 14 calendar days of delivery. 

Complaints, Compliments and Tips
Have you bought any of CareCo's products? What is your opinion of their selection, value for money and product quality? Was their delivery punctual and their customer service welcoming? If you have had any particularly positive or negative experiences with CareCo's products or services, feel free to leave a customer review to let the company know of your feedback, and to advise other consumers regarding whether or not this company is recommendable.  

What do consumers think of CareCo? Read what they think of their wheelchairs, mobility scooters, seat raisers, stability handles & elderly life aids.

Looking to buy mobility care items at discounted prices? Need top notch customer service before and after sales? Searching for a reputed brand to buy your product? Need some guidance over the type and class of product that you are willing to buy? All your answers can be answered by CareCo, the discount mobility expert. Here are some quick facts about the store which will help you understand the company and its services.

About CareCo
CareCo is a leading independent distributor of quality products in the mobility market. With over 13 years of experience, CareCo claims to provide the best quality products at the most reasonable rates. The company also focuses to help its customers buy the most suitable product for their requirement by offering a flexible and practical approach towards them. Whether it is about knowing the best features of a product or about buying the latest equipment for use, CareCo has all the solutions listed under its belt. It always keeps itself and its customers updated about the latest trends via newsletters and personal recommendations.

Sales and Service
Care has a wide range of over 5000 products available via both online and offline mediums. You can buy any product by visiting their stores or by booking it online. Their customer service officials will make sure that you receive complete help in making your choice and buy your required product at the best discounted price. All the products are always available for purchase and you can choose to buy any product at any time of the week. The company also avails free delivery within the mainland for purchases above £30 and has delivery stations in over 60 different countries.

Why CareCo?
CareCo has been approved as a Which? Trusted Trader, an endorsement scheme  that recognizes and recommends trustworthy and reputable companies. This means that the company has passed through rigorous assessment process which involved quality and service checks on their products and interviews with qualified Which? professionals. Right from choosing a product to paying for the same and even after that, each step has been thoroughly scrutinized and it is ensured that the customers will always receive the best help possible.

Products and Categories
Their product range include almost all the mobility products one may need including recliners, mobility scooters, accessories and wheelchairs. Bedroom, bathroom, living aids, walking aids and more, you will get solutions for any kind of product at the CareCo with multiple options for the same. CareCo has different helpline numbers for sales and service and you can also reach them via mail or by filling the online form. You may also choose to write them in personal or visit their store for further help. CareCo also offers Club memberships which gives you certain additional benefits over regular customers like membership discounts and expert opinions amongst others.

Voice your opinion
It will be worthy and exciting to get opinions of people who have already made a purchase from CareCo. Also if anyone is familiar with their customer service, please come forward and share your experience. Buying mobility products can be a costly as well as tiresome job so your words will surely help others who are seeking for it.

How to choose an energy supplier

Choosing an energy supplier is not as hard as it may seem at first. It may feel overwhelming when you begin your search as the competitive market offers many options, so here we break down four key points to consider when choosing an energy supplier:

1. Compare with your previous energy supplier
It’s a good idea to always keep tabs on your energy expenses so you can later on analyze what your costs are, for your home or business. This way you will be more prepared when the moment comes to choose a new energy supplier and find out which one can better meet your needs. 

2. Supplier’s history
Do some background research about the supplier. Is the energy supplier a well-established company in the market? Are they licensed to serve your area? What have been other people’s experiences with the supplier? Do they have a good reputation? The kind of reputation and position they hold in the community is an important factor to consider. 

3. Pricings and plans
Reviewing their pricing and plans as well as the terms and conditions of the plan you are choosing. Try to find the plan that most accommodates to your needs and budget and, also, make sure the plan you choose can help you avoid being charged extra for services you are not interested in.

4. Customer service
Look for a company with excellent customer service, with employees that are polite, willing to answer your questions and help you when in need. This will make a great difference if you ever run into problems or misunderstandings. You can always do some research on the web, ask people around you what their experience has been or read customer reviews to find honest feedback on the company’s customer service. 

In BritainReviews you will be able to find plenty of experiences and opinions from real customers so you can objectively look and compare many energy providers. Take a look at some of the reviews and decide for yourself: