CareCo27 reviews

81% Would buy here again

Featured Reviews

Most relevant positive review

  2024-06-05
Mobility scooter purchase

The folks at the store were so lovely and really helpful in helping my dad pick out a scooter. They took their time and made sure we understood everything. I would definitely su... Read onBy: C. Watson

Most relevant negative review

  2023-07-12
Various

0 stars from us! Absolutely incompetent customer service. No communication between staff members. Delay tactics to refund my 85 year old Mums items that were never delivered. Pr... Read onBy: Molly Unwin

Review with most votes

  2019-09-04
Travel scooter

Lightweight travel scooter airlite X The manager and staff at Cheltenham branch brilliant. Sense of humour, caring informative and extremely kind Abi was a superstar as were ... Read onBy: Maggie arnold

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    Mobility scooter purchase

    The folks at the store were so lovely and really helpful in helping my dad pick out a scooter. They took their time and made sure we understood everything. I would definitely suggest this place to anyone who needs help with mobility. Big thanks to CareCo!


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    4 wheel rollator purchase

    During my trip to the store, I was on the hunt for a 4 wheel rollator that could cater to my mobility requirements. The team there, particularly Caroline, were so helpful and really knew their stuff. Caroline walked me through different rollators, let me try them out outdoors, and showed me how to fold and adjust the height. Thanks to Caroline's assistance, I managed to find the ideal rollator that gave me the support I was looking for. She took her time and didn't push me into any decisions, which made the whole shopping trip enjoyable and stress-free.


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    Helen aqua shield bath lift purchase

    I recently bought the Helen aqua shield bath lift from CareCo, but unfortunately, it wasn't quite right for me. It was too big for my bathroom and didn't give me the relaxing bath experience I was looking for. Also, I found that the hand unit needed recharging after every use, which was a bit of a hassle as it would lose charge quickly.

    However, I was really impressed with the customer service I received from CareCo, especially from Mathew. He was quick to respond to my issues and worked hard to find a solution that worked for me. I was pleased with the goodwill gesture from the company, which made me feel happy with the end result.

    Even though the product didn't meet my expectations, I would still recommend CareCo for their great service and care towards their customers.


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    Mobility scooter purchase

    I bought a mobility scooter from CareCo recently and I must say, I was really impressed! The team at the Leeds showroom were so lovely and helpful. Laura, especially, was amazing. She helped me try the scooter in my car boot and was so patient and knowledgeable. Thanks to her, everything went much more smoothly. Overall, I'm really happy with the service I got from CareCo.


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    Recliner chair delivery

    I had a lovely new reclining chair delivered and put together by the CareCo team not too long ago. Jon and Dan, the delivery chaps, were really efficient and professional the whole time. They had the chair up and running in no time and even showed me how to use it properly. They were polite and tidy, didn't leave any mess. All in all, they did a cracking good job and I'm really happy with the service I got.


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    Mobility scooter purchase

    I bought a mobility scooter from this company not long ago and ran into some problems with their returns policy. But when I mentioned my worries, I was really pleased by how fast and helpful customer services were in sorting things out. They really got where I was coming from about the difficulties disabled people can face, and they took action straight away to fix things. They even organised the return pick-up for free, which just showed how much they care about making customers happy.


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    Rollator purchase

    I went to the shop and got all the details about this thing called a rollator. The sales guy, Tim, explained everything and showed me how it works. I had a go trying it out to see if I could manage it.


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    Mobility scooter purchase

    My visit to the Tunstall shop was outstanding. The salesperson, Brad, really knew his stuff and he explained everything in a way that was easy to understand, without making me feel like I had to buy something. He paid attention to what I needed, and helped me choose the perfect mobility scooter. I never felt rushed, and he made sure I was well looked after the whole time. I'm really happy with my purchase and I definitely recommend CareCo to anyone looking for mobility aids. If you go to the Tunstall shop, ask for Brad - you won't be disappointed with the service he provides.


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    Rollator purchase

    I recently visited a store in Romford where a chap named Luke helped me pick out a rollator. He was really friendly and offered some great advice without being pushy at all. They had a great selection to choose from so I didn't feel the need to shop around elsewhere.


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    Long reach grabbers and other small incidental items

    The team at the shop were really helpful, but I do wish they had more smaller things like long reach grabbers available. It would make things much easier for us customers, and might even encourage more sales if people pop in to browse bigger items like chairs.


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    Mobility scooter purchase

    I had a really good experience with that company, actually. I was looking for a mobility scooter and thought I'd see what they had to offer. The staff there were great - really efficient and super helpful. They took the time to explain everything about my order and the products I was looking at. I was really impressed with how much they knew and how well they looked after me as a customer.


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    Rollator purchase

    I went to the store with my elderly relative to buy a rollator recently. The staff member, Natalie, was really great. She welcomed us warmly and showed us all the different options, explaining everything clearly. Because of her knowledge and friendly approach, my relative was able to choose the perfect rollator quickly. Natalie made the whole buying process simple and enjoyable. We were also pleasantly surprised by how affordable the rollator was, much cheaper than we thought. Overall, it was a really positive and satisfying experience.


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    Faulty item replacement

    I bought something from this company and it came with a fault, which was a bit annoying. But their customer service team were really fast in getting back to me and they sorted out sending a replacement straight away. They're going to collect the faulty item next week. Caitlin from customer service was amazing in dealing with everything, she gave really great service. All in all, I'm really impressed with how well they looked after me as a customer.


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    Bath lift purchase

    I recently bought a bath lift from the Sheffield branch, our usual spot for mobility stuff. The shop is big and has loads of things to choose from, which made it easy for us to pick the right one. Chloe, one of the staff members, showed us how the different bath lifts work and answered all our questions. Her help really helped us choose the best one for our needs, something you can't really do just by looking at a catalogue. We were really impressed with the service we got at the branch and felt happy with our purchase.

    The bath lift arrived super quick, just 26 hours after we ordered it. The fast delivery totally surprised us and made the whole buying experience even better. Overall, we're really happy with our purchase and the service we got at the store.


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    Valour mobility scooter

    I popped down to CareCo in Nottingham on the 2nd of June and had a lovely chat with this lady named Caroline. She was absolutely lovely and really clued me in on all the different scooters they had in stock. What I really appreciated was that she didn't push me to buy the most expensive one available. In the end, I decided to go for a scooter and it arrived on the 5th of June. I couldn't be happier with my choice!


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    Indoor/pavement accessible chair purchase

    The range of products in that shop was absolutely brilliant. I mean, you name it, they had it. And can I just say, the staff there, especially Lisa Hall, were superb. She was so friendly and not at all pushy, just there to help us out and answer any questions we had. In the end, my dad went for a new indoor and pavement ready chair, which is not only super practical but looks great too. We're chuffed with our buy and had a top-notch shopping trip in that store. Cheers!


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    Mobility scooter purchase

    Our trip to the store was brilliant. The staff really helped us out and took the time to walk us through all the different choices. They didn't rush us into making a decision, which was a relief. My wife got to test out a few scooters to see what worked best for her. The staff knew their stuff and really paid attention to what my wife needed. And when we finally settled on one, ordering was easy peasy and they said it would be at our door in 3 days.


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    Electric wheelchair

    I popped into the shop looking to buy a new electric wheelchair. Normally, I've had a great time browsing without any pressure from the staff. But this time, things went downhill. Even after saying no to help from the salespeople a few times, they insisted on sticking around for safety reasons while we tested wheelchairs with brakes. It made us feel uneasy and pushed us, as we're perfectly capable of handling the wheelchairs by ourselves. It's disappointing that the store's policy seems to have changed, as it could put off customers who like to take their time and not have someone constantly watching over them. This experience has left me feeling unhappy, and I might have to search for my wheelchair elsewhere in the future.


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    Wheelchair from a mobility store

    I popped into a mobility shop the other day to buy a wheelchair, and honestly, I was really impressed with how everything went. The showroom was big and had loads of different products in stock. The staff were super friendly, really paid attention to me, and were so helpful the whole time. They took the time to listen to what I needed and ended up suggesting the perfect wheelchair for me. I was so pleasantly surprised by how well they looked after me - the customer service was top-notch.


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    Scooter!

    We loved the product! It’s amazing and CareCo we’re brilliant - thank you.




About CareCo

Are you looking for somewhere to buy all of your elderly mobility aid products and gadgets at once? Whether you are supplying for an elderly home, hospital, or simply adapting a personal home to allow greater mobility to ease for the elderly, CareCo has all the products for everyday life to suit your needs. Read on to learn about the company's services and available products, then hear from genuinecustomer reviews to find out whether this is the company for which you have been looking. 

About CareCo
CareCo has been a leading producer in the mobility industry for over 13 years with an impressionable reputation for high quality products at affordable prices. Additionally, with a great focus on customer service, the company puts a great effort into being flexible to work around the customer's needs and offer purchased to be made either in their online store, in one of their showrooms, by catalogue or by phone. Contact with the company via their phonelines, website and showrooms is available 7 days a week. 

Customer Services
The CareCo product range is divided into 10 categories on their website. 
The Bathroom range offers products such as bath and toilet lifts, handles and grab rails, anti-slip mats and stools or chairs.
The Bedroom category consists of products such as electric adjustable beds, profiling beds, mattresses, overbed and lap tables, bed rails, bed raises and support pillows. 
The Living Aid category is divided into three sections each which provide general accessories to make everyday tasks more simple such as in Kitchen Aid, food guards to clip to ordinary plates to aid consumers with limited dexterity, in Well Being, nail clippers with magnifying mirrors and in Watches and Time Keeping, talking alarm clocks. 
The Incontinence category offers hygeine and protection products and the Hoist category offers an array of differently priced hoists and transfer chairs 
All three of the Mobility Scooter, Powerchair and Wheelchair categories offer a wide variety of mobility products with different speeds and appearances as well as various accessories to accompany these purchases such as ramps, cushions, batteries, canopies, footplate covers, panier bags and handle grips. 
The Riser Recliner category offers choices of electric, swivel and manual recliners and finally the Walking Aid category offers rollaters, triwalkers and walking frames. 

CareCo deliver their products to over 60 countries and offer free delivery on products over £30. 
Returns must be made within 14 calendar days of delivery. 

Complaints, Compliments and Tips
Have you bought any of CareCo's products? What is your opinion of their selection, value for money and product quality? Was their delivery punctual and their customer service welcoming? If you have had any particularly positive or negative experiences with CareCo's products or services, feel free to leave a customer review to let the company know of your feedback, and to advise other consumers regarding whether or not this company is recommendable.  

What do consumers think of CareCo? Read what they think of their wheelchairs, mobility scooters, seat raisers, stability handles & elderly life aids.

Looking to buy mobility care items at discounted prices? Need top notch customer service before and after sales? Searching for a reputed brand to buy your product? Need some guidance over the type and class of product that you are willing to buy? All your answers can be answered by CareCo, the discount mobility expert. Here are some quick facts about the store which will help you understand the company and its services.

About CareCo
CareCo is a leading independent distributor of quality products in the mobility market. With over 13 years of experience, CareCo claims to provide the best quality products at the most reasonable rates. The company also focuses to help its customers buy the most suitable product for their requirement by offering a flexible and practical approach towards them. Whether it is about knowing the best features of a product or about buying the latest equipment for use, CareCo has all the solutions listed under its belt. It always keeps itself and its customers updated about the latest trends via newsletters and personal recommendations.

Sales and Service
Care has a wide range of over 5000 products available via both online and offline mediums. You can buy any product by visiting their stores or by booking it online. Their customer service officials will make sure that you receive complete help in making your choice and buy your required product at the best discounted price. All the products are always available for purchase and you can choose to buy any product at any time of the week. The company also avails free delivery within the mainland for purchases above £30 and has delivery stations in over 60 different countries.

Why CareCo?
CareCo has been approved as a Which? Trusted Trader, an endorsement scheme  that recognizes and recommends trustworthy and reputable companies. This means that the company has passed through rigorous assessment process which involved quality and service checks on their products and interviews with qualified Which? professionals. Right from choosing a product to paying for the same and even after that, each step has been thoroughly scrutinized and it is ensured that the customers will always receive the best help possible.

Products and Categories
Their product range include almost all the mobility products one may need including recliners, mobility scooters, accessories and wheelchairs. Bedroom, bathroom, living aids, walking aids and more, you will get solutions for any kind of product at the CareCo with multiple options for the same. CareCo has different helpline numbers for sales and service and you can also reach them via mail or by filling the online form. You may also choose to write them in personal or visit their store for further help. CareCo also offers Club memberships which gives you certain additional benefits over regular customers like membership discounts and expert opinions amongst others.

Voice your opinion
It will be worthy and exciting to get opinions of people who have already made a purchase from CareCo. Also if anyone is familiar with their customer service, please come forward and share your experience. Buying mobility products can be a costly as well as tiresome job so your words will surely help others who are seeking for it.

How to choose an energy supplier

Choosing an energy supplier is not as hard as it may seem at first. It may feel overwhelming when you begin your search as the competitive market offers many options, so here we break down four key points to consider when choosing an energy supplier:

1. Compare with your previous energy supplier
It’s a good idea to always keep tabs on your energy expenses so you can later on analyze what your costs are, for your home or business. This way you will be more prepared when the moment comes to choose a new energy supplier and find out which one can better meet your needs. 

2. Supplier’s history
Do some background research about the supplier. Is the energy supplier a well-established company in the market? Are they licensed to serve your area? What have been other people’s experiences with the supplier? Do they have a good reputation? The kind of reputation and position they hold in the community is an important factor to consider. 

3. Pricings and plans
Reviewing their pricing and plans as well as the terms and conditions of the plan you are choosing. Try to find the plan that most accommodates to your needs and budget and, also, make sure the plan you choose can help you avoid being charged extra for services you are not interested in.

4. Customer service
Look for a company with excellent customer service, with employees that are polite, willing to answer your questions and help you when in need. This will make a great difference if you ever run into problems or misunderstandings. You can always do some research on the web, ask people around you what their experience has been or read customer reviews to find honest feedback on the company’s customer service. 

In BritainReviews you will be able to find plenty of experiences and opinions from real customers so you can objectively look and compare many energy providers. Take a look at some of the reviews and decide for yourself:


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    Contact Information

    1 Turing Court

    CM77 7AT BRAINTREE

    United Kingdom

    📧 sales@careco.co.uk

    ☎ 0333 015 5000

    🌐 www.careco.co.uk



    Categories CareCo

    Cosmetics & Personal Care Reviews & Experiences | Electronics Reviews & Experiences | Homeware Reviews & Experiences | Online shopping


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    Seite online seit: 3 May 2017
    Letzte aktualisierung: 29 November 2024