Opera Beds - Overall Rating based on 20 reviews
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Bed purchase
The beds from Opera Beds are absolutely beautiful and so comfortable, I have to tell you. But, my whole experience was a bit spoiled by a few problems. Firstly, the communication on the chat through the website was really good, all my questions were answered quickly and in detail. It was impressive and I decided to make my order, but then I was told later on that an important part was actually out of stock. They didn't say this on the website, so now I have to wait over a month for the missing part to come. To make things worse, I even paid for the most expensive shipping, and the bed ended up arriving late. And the delivery time was off, it came an hour later than planned. On a positive note, the people who came to put the bed together were professional and knew exactly what they were doing, getting it done quickly and giving clear instructions. But, unfortunately, an extra accessory I ordered still hasn't arrived, and I'm a bit frustrated at the lack of communication about it.
Mattress purchase for recuperate care
After taking some time to recover, I thought I'd treat myself to a new mattress and came across this amazingly comfy one. It's firm but also nice and soft, giving me just the right mix for a decent night's sleep. I've got a Tempur mattress at the moment, but I reckon this one from Opera Beds might actually be even comfier.
A new bed
I recently bought a new bed from a fantastic shop. I phoned them and spoke to a really helpful lady called Chelsea who was a star. She made the whole process super easy for me. I then placed my order online without any hassle. The delivery team were great, they let me know when they were coming and they arrived right on schedule. They even took away my old bed and set up the new one in no time. I'm over the moon with my new bed, it's really comfortable and fits perfectly in my room. I would definitely recommend my friends to get their beds from this shop too!
Opera bed mattress
I bought an Opera bed mattress recently and I'm really pleased with it. The staff were nice and helpful, making the whole experience easy. I've been sleeping on the mattress for five months and it's made a huge difference in how well I sleep. It's super comfortable - I wake up feeling refreshed and ready to go every morning. I'd definitely suggest this mattress to anyone looking for a great night's sleep.
Bed purchase
I recently bought a bed from this place and it was absolutely amazing! The salesperson, Billy, was really friendly and helped me choose the perfect one. The store near High Wycombe was easy to locate and had a wide range of options available. The bed is really comfortable and looks fantastic in my room. I will definitely be recommending this place to all my friends!
Medical bed purchase
The staff at the store were really helpful and professional, especially during a tricky time for my family. The medical bed we purchased is fantastic - so comfortable and really well-made. I was actually abroad when I placed the order, but they dealt with everything smoothly. Michelle even followed up with a call. Definitely a 5-star experience all the way!
Purchased a profile bed for elderly parent.
I got in touch with the store and got some great advice on picking out a bed for my elderly parent. The staff there were really helpful and knew their stuff. The bed arrived in just five days, delivered by two really nice fitters who put it together and showed us how it all works. My 92-year-old parent is so happy with the bed and has been sleeping really well since getting it. I really should have bought it for them sooner.
Seniors' mattress purchase
This mattress has honestly changed the game for me. As an old 96-year-old, it's really important for me to keep my independence, and this mattress has really helped me do that. It's not just comfy, but it's also given me the best night's sleep I've had in ages. I'd definitely suggest it to anyone in need of a top-notch mattress that gives both comfort and support.
Bed Motion plus and 2500 Medium Mattress
I absolutely love the bed and mattress I got from this company, they're just fantastic. The quality is top-notch and it's no surprise they've got loads of 5-star reviews. Unlike some other companies that make you wait forever, my order arrived in just a week without any delays. The people who set it all up did a fab job and I'm really pleased with the service I got from this top-notch company.
Quick and efficient purchase
You shouldn't bother looking around for beds anywhere else, just head to this shop. The person helping us out was really great and made everything simple and smooth. The delivery came on time as they said it would, and I'm really pleased with what I bought.
Mattress purchase
I just bought a mattress from this shop and I have to say, the customer service was top-notch. From my first email to the installation, the staff were really friendly, helpful, and knew their stuff. They didn't try any pushy sales techniques, they just genuinely wanted to help me find the perfect mattress. The installation was quick and easy. All in all, it was a great experience and I would definitely suggest this place to anyone looking for a new mattress.
Mattress swap
We decided to change our mattress and got in touch with the company for help. The customer service team was really helpful and made sure we were happy with our choice. They were dedicated to making sure we were satisfied the whole time.<br><br>Also, the mattresses are so comfy. It's hard to get out of bed in the morning because they are so comfortable. We are really happy with our purchase and would definitely suggest this company to anyone looking for good bedding.
Adjustable bed for my father
I bought an adjustable bed for my dad due to health reasons but sadly he passed away before it got delivered. I got in touch with the company to let them know, and the courier took the bed back without any problems, even though it was set to arrive the next day. I contacted their customer service on Monday and they were really understanding and sympathetic. They sorted out a full refund for me promptly, which I was really grateful for. Despite the sad situation, I was really impressed with how efficient and professional the team at Opera Beds were.
Comfortable adjustable bed
Oh my goodness, I am just so impressed with how fantastic this company is! We were on the lookout for an adjustable bed for my grandma, who struggles to get comfortable because of her health issues. It was quite a headache trying to find the right one, but we came across this company and they were absolutely wonderful. They guided us in selecting the perfect bed, patiently working with us until we got it just right. The team was incredibly kind and empathetic, ensuring that my grandma's comfort was their main concern. They even assisted us with arranging the delivery to her new home when she relocated. I am truly grateful for all the help and support they provided us during such a challenging time.
Mattress purchase
I bought a mattress from this company not long ago and I have to say, everything went really smoothly. The staff, especially Chelsea, were really helpful and kept me in the loop from the moment I ordered to when the mattress arrived. They always replied quickly to any questions I had and made sure I knew what was going on. The mattress itself was even better than I expected, and I'm really happy with my purchase.
Smooth and efficient purchase process
I really had a great experience with the technicians - they were so helpful and efficient right from the start. I honestly don't think the service could have been any better. I have to give a special shoutout to Chelsea for how well she dealt with our first questions and then our purchase.
Classic profiling bed and Serene mattress
I bought a Classic profiling bed and a Serene mattress from the new showroom in High Wycombe recently. Billy, who helped me out, was really knowledgeable and attentive, providing good advice. The only hiccup was that the delivery was a bit delayed, but I didn't mind once the bed arrived. Dwaine and Lukasz were a great help during the installation and removal of my old bed, they handled everything smoothly and efficiently. The bed and mattress are top quality and have lived up to my expectations perfectly. I would definitely recommend both the product and the company for their excellent customer service.
Adjustable bed purchase
The customer service at this company was absolutely brilliant. I had to order an adjustable bed urgently for my dad who was coming out of the hospital after a stroke. The staff gave us great advice on what product to order and the next day delivery was a lifesaver. We decided on the self-assembly option because of the time pressure, and my husband found it easy to put together. My dad is really happy with the bed and we are all delighted with the purchase. I can't thank the team enough for their help during this difficult time.
Adjustable bed purchase
I had a brilliant experience with this company. The sales team knew their stuff and were really helpful without being too pushy. They delivered everything on time, and Harry was particularly helpful. The installation team were also really kind and showed us how the bed worked. Overall, I'm really pleased with my purchase.
Dad's bed purchase
I bought a bed for my dad, but then he had to go to a care home and we couldn't take the bed with us. We asked Opera Beds to help us take it apart and put it back together at my sister's house, but they don't offer that service anymore! I'm really upset because that's the whole reason we got the bed from them in the first place. Now we're stuck with a bed that we can't move properly, and it feels like such a waste of money. It's so frustrating!
Review with most votes
Dad's bed purchase
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